Sophos

Operations

• Lead a large, diverse team responsible for driving operational excellence, process innovation, analytics, and automation across the renewals organization.
• Partner with the VP of Renewals to drive business performance, forecasting, and operational management.
• Build forecasts, analyze performance, and communicate results to senior leadership, the board, and other stakeholders.
• Lead the development of board and SMT-level presentations on renewals performance.
• Oversee a data analytics team to build dashboards and deliver insights to drive decision-making.
• Manage a process improvement and automation team focused on enhancing the renewals organization.
• Ensure alignment and collaboration across PS, CS, and Renewals teams.
• Drive continuous improvement in processes, reporting, and operational efficiency.
• Leverage deep understanding of renewals and two-tier channel models to inform strategy.

Senior Director, Renewals Operations

Financial Planning and Analysis

• We are seeking a highly motivated and detail-oriented Financial Analyst to join our FP&A team. This position will partner closely with leaders in Advisory Services and the R&D function. Responsibilities include developing and maintaining accurate financial plans, headcount and expense management / analysis, variance explanation, dynamic financial modeling, process improvement, cost optimization, and driving efficiencies.

Financial Analyst III

Account Executive

• Role Summary: As a member of the Indonesia based Sophos sales team, you will manage the relationships with a group of high value Sophos customers and prospects to develop and maintain the Sophos business and exceed your sales targets. You will work closely with the Sales Engineering, Channel and Marketing team members.
• Actively create and pursue leads and opportunities in the stated territory with the view to selling Sophos solutions to achieve and over-achieve agreed sales targets
• Qualify opportunities identified through research, internal sales teams, specific marketing campaigns, procured databases, reseller databases and incoming evaluations to determine the size, value, structure and business issues and make decision as to whether the opportunity should be pursued
• Manage renew, cross sell and new logo opportunities
• Build relationships with key customer stakeholders including C level customer representatives
• Build relationships with key channel and partner organizations within your territory
• Identify customer’s solution requirements and engage Sales Engineering, Marketing and Channel to provide support throughout the sales cycle
• Dedicated weekly adherence and commitment to the Sophos CRM of choice (Salesforce) in line with the cadence according to Sophos management reporting and forecasting standard
• Provide accurate sales forecast information at all times to sales management
• Collaborate with the Sophos team and assist in development of other team members through coaching and when appropriate to up-skill other team members
• Attend Corporate and marketing events to promote Sophos to existing and potential customers – limited travel is required from time to time to attend out of state events or internal sales training
• Establish and maintain support mechanisms to make Sophos the easiest and preferred vendor to work with and actively remove barriers to that aim, driving a positive impact in customer satisfaction
• In partnership with the existing teams, drive customer satisfaction and wherever possible additional business opportunities for Sophos

Senior Enterprise Account Executive

Backend Engineer

• Sophos is a global leader in cybersecurity, providing endpoint, network, email, cloud security, and managed detection and response (MDR) services.
• Engineer II plays a key role in shaping and delivering AI-powered cybersecurity solutions, working with engineers, architects, product management, and cross-functional stakeholders.
• Design and implement scalable, cloud-native microservices and REST APIs using Python, FastAPI, and Celery.
• Build AI-powered applications and the platforms and services that enable their development, deployment, and operation.
• Integrate and optimize data systems including Postgres, Redis, and Elasticsearch to support high-performance AI and cybersecurity workloads.
• Partner with Product Management, DevOps, QA, and fellow developers to deliver solutions that meet both technical excellence and customer needs.
• Take end-to-end ownership of major features or projects from design through deployment and monitoring, working with a high degree of autonomy.
• Provide technical mentorship and guidance to less-experienced engineers, helping them grow their skills and deliver high-quality code.
• Influence architecture and design decisions across multiple services or projects, ensuring scalability, reliability, and alignment with long-term product strategy.
• Stay current with advances in Generative AI, cloud technologies, and cybersecurity, and bring forward ideas to keep the platform at the cutting edge.
• Work with Kubernetes, CI/CD pipelines, event-driven systems, and large-scale data processing to deliver robust, reliable services.

Senior Python Engineer

Digital Marketing

• Plan, execute, and optimize multi-channel digital campaigns across APAC (paid search, display, social, email, and content syndication) aligned with business objectives.
• Manage and optimize paid media campaigns (Google Ads, LinkedIn, programmatic display, etc.) to drive lead generation and brand awareness.
• Develop and optimize creative assets for digital marketing campaigns, applying best practices for performance and engagement across ads, landing pages, social, and video.
• Create and adapt digital content (landing pages, ad copy, blog posts, nurture emails) tailored to diverse APAC audiences while maintaining brand consistency.
• Act as a consultant and strategic partner to the marketing and business teams - bringing forward best practices, new ideas, and innovative approaches. Ensure digital campaigns, creative assets, and content are fully integrated with business needs to drive holistic growth.
• Experiment with cutting-edge AI technologies to design, manage, and optimize campaigns. This includes leveraging custom paid marketing GPTs, AI-driven content creation, video tools, and other emerging platforms to maximize performance and creativity.
• Track, analyze, and report on campaign performance using analytics tools, recommending improvements to maximize ROI.
• Support regional demand generation programs, events, and campaigns with digital amplification.
• Manage agency and vendor relationships where needed for campaign execution.
• Collaborate with the global digital team to ensure alignment with global strategies while tailoring to regional market needs.

Digital Marketing Manager

Sales Engineer

• Sophos is a global leader and innovator of advanced security solutions, delivering endpoint, network, email, cloud security and MDR services.
• Support the U.S. Public Sector sales organization across all Sophos solutions and services (Federal, State & Local Government, K-12, Higher Education).
• Partner closely with sales, product management, and channel teams to deliver product demonstrations, proof of concepts (POCs), and technical expertise.
• Provide presales support through remote and onsite engagements; deliver technical presentations and respond to technical questions.
• Create and maintain enablement tools such as demo environments, technical videos, and POCs.
• Build and maintain strong partner technical relationships and participate in channel partner enablement and technical training.
• Support lead generation initiatives including events, webinars, and user groups.
• Gather customer and partner feedback to share with product management to influence product direction.
• Travel occasionally to customer, partner, and internal meetings or trainings.

Inside Sales Engineer

Support Engineer

• Sophos: global cybersecurity company, leader in endpoint, network, email, and cloud security and MDR services
• Community Support Engineer role: proactively support customers by engaging users online and producing self-service support content
• Act as a Sophos Ambassador to build and develop the Sophos Community and provide an excellent online customer support experience
• Deflect support cases by proactively resolving customer queries on online platforms such as the Sophos Community, Reddit, and Twitter
• Monitor and expedite escalation of user issues reported online and amplify urgent product advisories and releases through social media
• Act as technical contact for Sophos Techvids to produce informative how-to and troubleshooting guides and videos
• Review, moderate, and verify community content to ensure technical accuracy and quality
• Collect, assess, and relay user feedback to stakeholders and collaborate with internal teams to resolve complex issues

Community Support Engineer, Endpoint

Marketing

• Director, Field and Channel Marketing APAC & Japan - 12 month contract
• Hands-on, player-coach senior marketing leader reporting to VP Marketing, APJ
• Lead field marketing strategy and execution for ASEAN and ANZ and APJ-wide campaign localization
• Manage 4 direct reports and mentor regional dotted-line team members
• Own development, localization, and rollout of integrated demand generation and channel partner programs
• Collaborate closely with sales, channel partners, product marketing, digital, and ops teams
• Drive data-led decision making, track KPIs (MQLs, pipeline, ROI), and manage regional marketing budgets
• Act as central orchestrator aligning cross-functional priorities while empowering local activation

Director, Field and Channel Marketing

QA Engineer

•Sophos is a global leader and innovator of advanced security solutions for defeating cyberattacks. The company acquired Secureworks in February 2025, bringing together two pioneers that have redefined the cybersecurity industry with their innovative, native AI-optimized services, technologies and products.
•Our Cranberry, PA lab is the hub of hardware innovation at Sophos, and we’re looking for a Hardware Test Engineer to take it to the next level. This is a hands-on, highly varied role where no two days look the same; you might be repairing prototypes, automating test plans, staging customer issues, or fine-tuning thermal and RF chambers.
•You’ll be the go-to resource onsite, ensuring the lab runs smoothly while continuously improving its capabilities. Working closely with global teams in Taiwan and India, you’ll bridge development and testing, bringing hardware to life and making sure it’s battle-ready before it ships.
•This role will require you to be onsite 5 days a week out of our Cranberry, PA 16066 office.

Hardware Test Engineer

Sales

• As a Sales Compensation Strategy Analyst, you’ll support the planning, analysis, and execution of scalable sales compensation strategies. You'll work cross-functionally with Sales, RevOps, Finance, and HR to ensure that our incentive plans are aligned with company goals, motivating to our sales team, and grounded in data.
• This is a high-impact role for someone who is analytical, detail-oriented, and eager to learn how smart compensation design can influence sales performance in a fast-paced SaaS environment.
• Assist in the development and rollout of annual sales compensation plans.
• Support the quota-setting process by analyzing historical data, territory and/or product performance, and sales capacity.
• Maintain documentation and communication of sales commission policies and procedures.
• Analyze sales performance and compensation data to identify trends, anomalies, and opportunities for improvement.
• Provide monthly and quarterly reporting on attainment and plan effectiveness.
• Help streamline and document compensation workflows, including plan approvals, changes, and exception processes.
• Collaborate with Sales, RevOps, Finance, and HR teams to collect input and align on compensation strategy.
• Support the compensation team during sales kickoffs, quarterly reviews, and plan rollout communications.

Sr. Sales Compensation Analyst

Customer Success Manager

• About Us: Sophos is a global leader and innovator of advanced security solutions for defeating cyberattacks; the company acquired Secureworks in February 2025, bringing together two pioneers that have redefined the cybersecurity industry with their innovative, native AI-optimized services, technologies and products.\n• Sophos is now the largest pure-play MDR provider, supporting more than 28,000 organizations. Sophos’ complete portfolio includes industry-leading endpoint, network, email, and cloud security that interoperate and adapt to defend through the Sophos Central platform.\n• Secureworks provides the innovative, market-leading Taegis XDR/MDR, identity threat detection and response (ITDR), next-gen SIEM capabilities, managed risk, and a comprehensive set of advisory services. Sophos sells all these solutions through reseller partners, MSPs and MSSPs worldwide, defending more than 600,000 organizations worldwide from phishing, ransomware, data theft, other every day and state-sponsored cybercrimes.\n• The solutions are powered by historical and real-time threat intelligence from Sophos X-Ops and the newly added Counter Threat Unit (CTU). Sophos is headquartered in Oxford, U.K. More information is available at www.sophos.com.\n• Role Summary: We are seeking a strategic, results-driven Customer Experience Enablement Manager to lead and scale global programs that empower our Customer Success Managers (CSMs) and Renewal Representatives to deliver exceptional customer outcomes.\n• This role will design, implement, and continuously improve enablement initiatives that accelerate onboarding, deepen product adoption, reduce churn risk, and ensure timely, successful renewals— directly contributing to customer retention, expansion, and overall company growth.\n• As a key partner to Customer Success, Sales, Marketing, and Sales leaders, you will ensure our post-sales teams are equipped with the skills, knowledge, tools, and resources they need to deliver high-value engagements, maximize customer satisfaction, and demonstrate measurable proof of value.\n• The ideal candidate brings a strong foundation in learning design principles and enablement best practices, along with hands-on experience in customer success, technical account management, or renewal strategy. You are passionate about driving customer value at scale, comfortable influencing senior stakeholders, and skilled at translating complex strategies into actionable, impactful enablement programs.