SOPHiA GENETICS

Compliance

• Responsible for driving the strategy and delivering the execution on submission for our transition from IVDD to IVDR for selected products.
• Provide strategic regulatory guidance for IVDR Class C and higher IVD and CDx products.
• Drive and coordinate the development and execution of regulatory strategies and submission plans to support our IVDD products through to IVDR approval.
• Lead regulatory submission efforts including EU Clinical Trial Assays (CTAs), Ethical Approvals, and Notified Body filings.
• Serve as the primary point of contact for IVDR-related projects internally and externally (e.g. with Notified Bodies).

IVDR Expert – Regulatory Affairs

Manager

• Lead, coach, and develop a geographically distributed team of Implementation Scientists across NORAM, ensuring consistent execution, best-in-class onboarding support & technical training throughout customer-defined NGS workflows, including effective coordination of wet-lab and bioinformatics aspects
• Partner with technical and Sales colleagues to understand customer requirements, shape implementation strategy, and support creation of robust Statements of Work (SOWs) and serve as the primary implementation point of contact for key internal stakeholders
• Own the prioritization and allocation of MaxCare projects in NORAM, aligning resources to business impact, revenue potential, and strategic importance
• Project manage the most complex or high-profile MaxCare Programs, including creation of schedules and timelines, defining sampling strategies and supporting customers through issue resolution
• Champion continuous improvement and process adaptation for the NORAM market, ensuring our methodologies remain scalable, efficient, and aligned with local customer and business needs
• Foster customer satisfaction and successful transition to routine use through first routine run, overseeing ongoing application training and acting as an escalation point for complex situations

Senior Manager, Genomic Implementation Solutions

Events

• Oversee the overall organization of events, including attendees, speakers & vendor management, booth setup & onsite activities
• Collaborate in the development and implementation of the events strategy & yearly planning, and manage annual events budget in line with plan
• Ensure coordination and communication between all internal stakeholders (Marketing, Sales, Operations & Product)
• Provide effective reports and recommendations to drive continuous improvement, achieve revenue targets and optimize budget spend
• Demonstrate strong collaboration skills and a team-oriented mindset to foster a cohesive work environment

Events and Marketing Communications Manager

Financial Planning and Analysis

• As a Financial Systems Manager, you will primarily act as the functional and operational owner of our ERP system (Microsoft Dynamics 365). This position will drive operational improvements and automation initiatives across Finance and Operations.
• **This role will be the key liaison between business teams and external consultants, ensuring ensuring our ERP ecosystem evolves to meet changing business needs, regulatory requirements, improved efficiency and industry best practices.
• The ideal candidate is both strategic and hands-on — a D365 super user who understands finance and supply chain processes, can manage priorities, and occasionally dive into integration or configuration work directly. This role requires a blend of business acumen, technical expertise, and leadership to maximize the value of our ERP investment.
• **The value you add:**
• - Serve as the primary functional owner of the ERP (Dynamics 365 Finance & Operations)
• - Lead process improvement initiatives across Finance and Supply Chain
• - Act as the main point of contact for ERP System Integrator, other consultants and manage the relationship effectively
• - Prioritize and coordinate change requests, enhancements, and support tickets
• - Own user management, licensing, and role-based access controls within the ERP
• - Functional owner for SOX ITGCs related to the ERP responding to request from internal and external auditors, support Head of SOX in the implementation of segregation of duties (SoD) and internal control improvements
• - Be the central contact for all ERP integration projects between financial and non-financial systems (CRM, AP tools, etc.)
• - Perform or assist with technical integration and data mapping directly
• - Collaborate closely with Finance, Supply Chain, and IT teams to ensure ERP alignment with business processes
• - Lead acceptance testing, training, and documentation of new functionalities and additional financial systems

Financial Systems Manager

Customer Support

• Complete an internship project at SOPHiA GENETICS to help improve internal processes and tools (focus on AI)
• Report to the Senior Customer Support Manager and help with projects to analyse data, train AI tools and scale the team
• Data curation for the AI implementation project: ensure data is accurate, searchable, and contains necessary information; review and update internal knowledge; review and tag customer services tickets
• Create Customer Knowledge base: write FAQs and step-by-step instructions
• Create “Customer-360” stories for a selected list of customers
• Perform day-to-day customer services activities and collaborate with the Customer Services team
• Use ticketing systems and other technical tools such as Jira and Miro

Customer Service Intern

IT Support

• Assist with optimizing and automating the internal service desk portal to improve IT support experience.
• Create and test automation scripts to manage elevated privileges on Apple devices.
• Support MDM setup (Jamf, Intune) and document workflows.
• Collaborate with engineers to align with SOC2 and C5 compliance requirements.
• Monitor and manage the internal helpdesk, respond to IT requests from employees and report key metrics.
• Support configuration of role-based access control (RBAC), user accounts, and access permissions.
• Contribute to Information Security & Network Operations to help maintain secure and efficient IT systems.
• Use project tracking and issue management software (Jira Cloud) to manage and report on IT support activities.
• Provide IT support for the whole company (CH, FR, US) and work closely with the IT team to ensure smooth operations.

IT Support Specialist, Intern

Business Analyst

• Monitor and manage material inventory levels to support production planning and avoid stockouts or overstock
• Responsible for all inventory levels to support production and assembly
• Maintain accurate records of material transactions, stock movement and inventory within the ERP
• Collaborate on material planning activities: forecasting, demand planning, and replenishment strategies
• Track delivery schedules and follow up with suppliers and internal stakeholders to ensure on-time material availability
• Identify and escalate potential supply chain disruptions or delays
• Communicate monthly KPIs within the supply chain team
• Participate in physical inventory counts
• Report to the Senior Director, Supply Chain and support production planning during maternity leave
• Hybrid collaboration with colleagues in Rolle corporate office (2 days per week home working; should be able to commute 3x/week)

Materials Management Analyst

Attorney

• Manage and oversee the full lifecycle of MSAs, BAAs, MTAs, and research collaboration agreements, ensuring compliance with healthcare industry standards and regulations.
• Review, negotiate, and ensure compliance with industry-specific regulations to support commercial and research collaborations in the North America region.
• Collaborate closely with sales, legal, and compliance teams to support contract negotiations and approvals, providing frontline review and handling routine amendments to accelerate deal closures.
• Monitor contract performance metrics and maintain organized contract databases to ensure timely execution, renewal, and clear communication of contract status to stakeholders.
• Provide drafting, negotiation and business counsel using knowledge of commercial law; drive projects to completion and help mitigate legal or business risk.
• Report to the VP, Legal Affairs and support commercial and research collaborations in North America.

Legal Contracts Specialist

Accounting Manager

• Do you have experience as a technical accountant in a public company? Are you a strong communicator who enjoys partnering across functions and working with international teams?
• If this sounds like you and you are driven by purpose, join the SOPHiA GENETICS Finance team as our new Technical Accounting & Reporting Manager, and enable us to make a positive impact on the outcomes for cancer and rare disease patients worldwide.
• This is a hybrid opportunity, requiring 3 days onsite our corporate office in Boston, MA or Rolle, CH.
• Reporting to the Director of Accounting, the Technical Accounting & Reporting Manager will play a key role in ensuring accurate and compliant financial reporting for our global operations. You will lead SEC filings, support the consolidation process across entities, and maintain robust accounting policies and internal controls. Additionally, you will draft technical accounting guidance, partner with external auditors, and contribute to continuous improvement initiatives and ad hoc projects as needed.
• The value you bring
• Prepare quarterly and annual filings in accordance with SEC requirements
• Assist with the full monthly global consolidation process, including preparation and submission of consolidated financial statements across entities
• Contribute to development, rollout, and continuous improvement of procedures, processes, accounting memos, and internal control documentation
• Draft and update technical accounting memos covering policies, procedures, and positions for a range of topics, including implementation and compliance with new accounting standards
• Manage deliverables for annual audit and quarterly reviews with external auditors
• Support ad hoc projects as necessary

Technical Accounting and Reporting Manager

Recruitment

• Do you have a generalist in-house recruiting background for a scientific, healthcare or software organisation? Have you been responsible for hiring internationally and available for a 6 month contract?
• If this sounds like you and you are driven by purpose, Join the SOPHiA GENETICS Talent Acquisition Team as a Talent Acquisition Associate / Talent Acquisition Specialist for 6 month contract to cover maternity, and enable us to make a positive impact on the outcomes for cancer and rare disease patients worldwide.
• Enjoy the flexibility of a hybrid work schedule allowing 2 days PW home working, collaborating closely with colleagues in our Fenway corporate office
• Our mission
• As part of our global talent acquisition team, you will manage full-cycle recruiting & hiring on an international basis, including the US, LATAM and Europe. You will predominantly support hires across Go-to-market, business & administration functions, but may also support technical and scientific hires across our full business.
• What you’ll achieve:
• You'll have full responsibility for the end-to-end hiring journey, including hiring manager relationships, candidate sourcing & engagement and recruiting administration.
• Supporting headcount in 28 countries, you will have the opportunity to be responsible for hires on a global basis and see direct impact to our ongoing commercial growth by find the best in-market talent.
• Whilst delivering against hires, you’ll be continuously mindful of core value-add activity, including Candidate Experience, EVP & Brand
• Driving positive hiring outcomes, including direct sourcing channels, improving candidate engagement and decreasing time to hire