SOPHiA GENETICS

Account Executive

• Prospecting, pitching and driving business development.
• Identifying and closing opportunities with new organizations.
• Drive consistent momentum in sales cycles and maintain a healthy sales pipeline
• Collaborate with Customer Success to ensure effective, customer-focused onboarding
• Advise the company and guide product management on market & product requirements

Senior Sales Executive

Director

• Build and maintain long-term relationships with key decision-makers at large, strategic healthcare systems.
• Develop comprehensive account plans with clear goals and strategies to maximize revenue potential.
• Act as a trusted advisor, providing expert insights on how SOPHiA GENETICS solutions help customers achieve their desired outcomes.
• Identify and drive new business opportunities within assigned accounts, leading contract negotiations to mutually beneficial outcomes.
• Own regular customer business reviews and champion a seamless cross-functional customer experience.
• Develop KOL relationships and leverage their expertise to build brand awareness and support organizational goals.

Director, Strategic Accounts – Health Systems

Customer Success Manager

• Lead the regional Customer Success team, ensuring customer satisfaction, revenue retention, and growth
• Build trusted relationships across the organization and remove obstacles
• Drive product adoption, deliver a positive customer experience, and fuel growth through gross renewals and net retention
• Reach or exceed regional revenue targets and maintain a healthy sales pipeline
• Coach the team to develop customer loyalty and minimize churn through active listening
• Ensure the team surfaces upsell and cross-sell opportunities and engages the relevant sales lead promptly
• Drive all HR cycles — goal setting, performance evaluations, individual development plans — and provide coaching and feedback
• Analyze regional sales data and present commercial strategy to senior leadership

Director, Customer Success

Product Designer

• Design for expert users operating under clinical pressure across a complex clinical platform.
• Own cross-platform design problems and lead the design of major DDM platform workflows.
• Define and evolve the cross-surface interaction patterns that give the platform coherence.
• Conduct research with users across the platform’s range and design for appropriate complexity.
• Balance clinical workflow fidelity with IVD regulatory constraints.
• Build interactive prototypes to compress the time between concept and clinical feedback.
• Work alongside platform engineering as a peer and translate between the language of design and engineering.
• Collaborate with Product Owners and Product Managers across application teams.
• Contribute to requirements authoring and maintain design system integrity across teams.
• Build influence across stakeholders and develop readiness for team leadership.

Senior Platform Product Designer

Accounting Manager

• Provide critical support through a key reporting and audit period
• Help guide the business through Q4 close, year-end reporting, and the external audit process
• Act as a hands-on coordinator and reviewer across accounting activities
• Partner closely with internal stakeholders and serve as a day-to-day contact for external auditors
• Ensure deadlines and deliverables for accounting activities are met
• Act as a primary liaison with external auditors
• Support the team in preparing for year-end audit requirements
• Provide practical oversight and issue resolution during a high-demand period
• Contribute to activities connected to the company's SOX compliance environment

Senior Manager, Accounting - Contract

Full-stack Engineer

• Lead the development and delivery of web-based solutions that directly support Sophia Genetics’ business objectives in digital healthcare.
• Work closely with product, QA, and cross-functional teams to ensure our platform meets market needs, regulatory standards, and performance goals.
• Understand business needs and translate them into effective technical solutions.
• Optimize workflows and contribute to the scalability and commercial success of our SaaS platform.
• Develop and optimize web-based services and components.
• Own and drive the full lifecycle of complex, high-performance software systems.
• Enhance system performance through database optimization.
• Orchestrate cross-functional projects by collaborating with Product, QA, Architecture, and other teams.
• Lead code reviews and mentor junior engineers.
• Streamline SDLC processes, integrating Agile, CI/CD, and DevOps tools.
• Bridge technical execution with business goals by understanding the genomics and digital healthcare domain.

Senior Full-Stack Software Engineer

• Prospecting, pitching and driving business development
• Identifying and closing opportunities with new organizations
• Drive consistent momentum in sales cycles and maintain a healthy sales pipeline
• Collaborate with Customer Success to ensure effective, customer-focused onboarding
• Advise the company and guide product management on market & product requirements