Softplan

Analyst

• Calculate and control federal and municipal taxes, ensuring the correct execution of tax routines and procedures;
• Review, record, and verify issued and received invoices, ensuring correct tax classification and compliance with applicable legislation;
• Prepare and submit tax ancillary obligations, perform tax reconciliations and support the monthly closing of the tax area;
• Organize documentation, controls, reports and evidence for internal and external audits, contributing to the mitigation of tax risks;
• Support projects to improve and automate tax processes, including initiatives related to Tax Reform and system parameterization;
• Maintain a digital mindset, show curiosity about new technologies and an interest in understanding how Artificial Intelligence can transform processes, experiences and outcomes.

Junior Tax Analyst

• Actively participate in the training process for new market instructors, promoting technical and methodological alignment;
• Prepare teaching materials under the guidance of the technical and pedagogical team, such as exercise workbooks, presentations (PPT), and other resources;
• Develop evaluation questionnaires under guidance, aligned with the delivered content;
• Create manuals and user guides using accessible language and focusing on the target audience's experience;
• Prepare and organize data and scenarios in training environments, ensuring realistic simulation of system functionalities;
• Deliver training to end users, ensuring comprehension and practical application of the content;
• Serve as a point of support during the post-training period, providing continuous guidance and assisted follow-up to reinforce learning.

Junior Education Analyst

Backend Engineer

• Act as the technical reference for development within squads, delivering high-quality, complex solutions and leading initiatives for technical improvement, innovation and AI adoption across the vertical’s products.
• Architecture & Technical Evolution
• Design and evolve the architecture of services (back-end, front-end and data), ensuring scalability, resilience and alignment with business needs.
• Translate business requirements into robust technical solutions, define integration scenarios and make informed stack decisions.
• Lead design reviews, establish coding standards and support the definition of architectural guidelines together with coordination.
• Continuously map and reduce technical debt, promoting sustainable architectural evolution.
• DevOps, Infrastructure & Reliability
• Plan and structure DevOps/CI/CD pipelines, standardize environments using IaC, containers and orchestration.
• Ensure observability, monitoring and the adoption of SRE practices to guarantee high availability of the products.
• Support the analysis and resolution of critical production incidents, acting quickly with a focus on root cause.
• Development & Quality
• Develop high-complexity features for SIDER products, maintaining high standards of quality and performance.
• Conduct code reviews, promoting adherence to best practices and technical consistency across teams.
• Design APIs and system integrations, including event-driven architectures and messaging (RabbitMQ).
• Participate in technical refinements and estimates for complex initiatives, contributing technical vision and feasibility.
• People, Knowledge & Innovation
• Mentor mid-level and senior developers, supporting technical growth and team autonomy.
• Share knowledge through structured documentation and tech talks, strengthening the engineering culture.
• Contribute to AI and automation initiatives, encouraging responsible and productive use of these technologies in the development cycle.
• Act as a technical facilitator between squads and partner areas, promoting alignment and collaboration to solve complex challenges.

Specialist, Java Architect

• Support the evolution and maintenance of software, taking into account system security, performance, and quality.
• Apply best practices and stay updated on new technologies.
• Willingness to take on new challenges and emerging technologies.
• Commitment to delivering high-quality work, personal development, and behavior aligned with the company and team values.
• Other related activities.

Junior .NET Developer – Affirmative Action for People with Disabilities

General

• Provide assistance to the IT support/sustainment team;
• Provide customer support;
• Provide users with guidance to resolve low-complexity questions and/or issues;
• Escalate user questions regarding system usage when a ticket requires further evaluation from the perspective of business rules, configurations, or application behavior;
• Ensure detailed recording of tickets, including an accurate description of the request, classification of criticality level, systems involved, and type of service;
• Digital mindset, curiosity about new technologies, and interest in understanding how Artificial Intelligence can transform processes, experiences, and outcomes.

IT Services Assistant – Affirmative Action for Persons with Disabilities

• Prestar Suporte de Nível I via telefone, chat e presencialmente. Orientar os usuários de forma clara sobre o uso dos módulos, características e dúvidas operacionais do sistema.
• Atender aos chamados de suporte, realizando as parametrizações e ajustes de configuração no sistema, garantindo a conclusão das demandas dentro dos prazos estipulados, gerenciar o próprio tempo e priorizar a fila de chamados de forma eficaz.
• Realizar a análise e diagnóstico inicial de incidentes de produção. Em casos de problemas de Nível II, efetuar o escalonamento imediato para o suporte técnico remoto, e acompanhar, homologar e validar a entrada da solução em produção.
• Aplicar conhecimentos básicos em SQL, JavaScript, HTML e CSS para criar formulários dinâmicos, otimizar processos internos e desenvolver relatórios gerenciais (BI) para apoiar a tomada de decisão.
• Mentalidade digital, curiosidade por novas tecnologias e interesse em entender como a Inteligência Artificial pode transformar processos, experiências e resultados.

Analista de Serviços de TI Jr – Afirmativa para PcD

Customer Success Manager

• Develop and execute CRM management activities using the HubSpot platform;
• Maintain the health and optimization of the CRM database (fields, properties, workflows, etc.);
• Act as the interface with the data, sales, and marketing teams to carry out initiatives;
• Implement marketing and sales automations in HubSpot (email and WhatsApp campaigns) aimed at increasing lead nurturing and conversion into opportunities for the sales team;
• Digital mindset, curiosity about new technologies, and interest in understanding how Artificial Intelligence can transform processes, experiences, and results.

Marketing Analyst, CRM (Mid-level)

Full-stack Engineer

• Design and execute the strategy to decompose a PHP monolithic application into a cloud-based distributed architecture using API-driven services (Node.js);
• Build scalable, resilient, high-performance APIs using Node.js and React;
• Implement, configure, and optimize AI agents and automated workflows;
• Define code standards, folder architecture, and automated testing strategies;
• Support the technical team in complex decision-making, sharing knowledge on software engineering best practices.

Senior Full Stack Developer

Manager

• Definir visão, metas e OKRs da gerência, alinhando estratégia, roadmap e prioridades de produto para gerar impacto mensurável.
• Atuar como parceiro(a) estratégico(a) do Head e das áreas de negócio, conectando necessidades operacionais a soluções tecnológicas escaláveis.
• Estruturar, desenvolver e escalar times de engenharia, produto e dados, promovendo cultura de colaboração, inovação e alta performance.
• Implementar e sustentar modelo de trabalho ágil em escala (frameworks, rituais, KPIs e governança).
• Conduzir programas de modernização tecnológica (arquitetura, migração, APIs, modularização) e supervisionar infraestrutura cloud para garantir estabilidade, eficiência e escalabilidade.
• Assegurar excelência técnica e operacional, fortalecendo práticas de arquitetura, testes automatizados, CI/CD, DevSecOps e observabilidade.
• Fomentar inovação e adoção de tecnologias emergentes (AI/ML, cloud native, IoT, analytics, segurança avançada).
• Monitorar KPIs e métricas de entrega e qualidade (lead time, MTTR, deployment frequency), conectando performance técnica a resultados de negócio.
• Gerir orçamento, riscos e relacionamento com fornecedores e parceiros estratégicos.

Gerente de Tecnologia

• Develop, evolve, and maintain applications with a focus on scalability, efficiency, and reliability.
• Ensure code maintainability and quality by applying development and architectural best practices.
• Actively collaborate in planning, specification, and technical definition of solution enhancements and maintenance.
• Participate in estimates, impact analyses, and effort validation for system evolution and support.
• Work with a focus on solution sustainability, considering performance, security, and operational cost.
• Co-own the quality of the delivered product by participating in code reviews, testing, and continuous improvements.
• Produce and maintain technical documentation for developed systems.
• Document technical analyses and architectural decisions, justifying technological choices in new releases and delivered improvements.

Senior Fullstack Developer, Java/React

Software Engineer

• Work with development best practices (Clean Code, SOLID, TDD, DRY);
• Work on API contracts, integrations, and non-functional requirements (scalability, security, performance, maintainability);
• Conduct code reviews and mentor less-senior developers;
• Support the team in technical sprint planning, refinement sessions, and estimations;
• Collaborate with DevOps/SRE to evolve CI/CD pipelines, monitoring, and automation;
• Participate in root-cause analysis of incidents, proposing structural fixes and continuous improvements;
• Document technical decisions (ADRs) and lead knowledge-sharing sessions (workshops, tech talks).