Softplan

Analyst

• Avaliar todos os tipos de chamados para a devida condução de solução;
• Definir alternativas de solução e repassar aos usuários as orientações para resolução de problemas;
• Orientar e assegurar o registro detalhado das chamadas dos clientes, incluindo a correta classificação do nível de criticidade, sistemas, tipo de atendimento, por meio do sistema de atendimento;
• Solucionar os atendimentos registrados e escalonar os problemas/chamados não solucionados para as áreas técnicas competentes;
• Realizar testes, buscando a reprodução de problemas e a verificação de artefatos (captura de logs, telas) sugerindo o encaminhamento de soluções de contorno ou definitivas através de configurações.
• Controlar o status de chamados técnicos utilizando as ferramentas e processos definidos para a área, interagir com os contatos do cliente e posicioná-los sobre as datas previstas de atendimento;
• Realizar homologação interna do sistema com objetivo de identificar possíveis falhas e encaminhar as correções às equipes responsáveis;
• Mentalidade digital, curiosidade por novas tecnologias e interesse em entender como a Inteligência Artificial pode transformar processos, experiências e resultados.

Analista de TI Jr

Backend Engineer

• Develop, enhance and maintain backend systems in .NET with a focus on quality, performance and scalability;
• Actively participate in the full development lifecycle: technical analysis, coding, testing and maintenance;
• Collaborate with QA, product and infrastructure teams to build robust and sustainable solutions;
• Propose continuous technical improvements, emphasizing development best practices (Clean Code, SOLID);
• Share knowledge with the team by promoting best practices, conducting code reviews and providing technical support;
• Participate in technical interviews for new hires when required;
• Work autonomously and stay organized, planning your own tasks and delivery deadlines.

Senior Backend .NET Software Developer

Attorney

• Work directly with public contracts, performing analysis of new contracts and all associated documentation.
• Support public contract renewals/re-contracting, ensuring legal compliance, deadlines, and contractual conformity.
• Analyze and negotiate contract adjustments, including drafting technical and legal justifications.
• Review client agreements and internal contracts, ensuring alignment with applicable regulations.
• Support the organization, control, and monitoring of contract processes and documentation.
• Act in compliance with Law No. 14.133/2021 and other public procurement regulations.

Legal Analyst (Mid-Level)

• Apoiar a evolução e manutenção da arquitetura de software, garantindo segurança, performance e qualidade no sistema.
• Definir boas práticas mantendo-se atualizado nas novas tecnologias e compartilhando conhecimento com outros desenvolvedores;
• Adaptabilidade para lidar com novos desafios e tecnologias emergentes.
• Trabalhar em parceria com todo o time, gestão e PM em busca do objetivo de evoluir e suportar o produto, colaborando com a solução desde a concepção até a entrega final.
• Responsabilidade por um alto nível de entregas, desenvolvimento pessoal e comportamento dentro dos valores da empresa e do time.

Pessoa Desenvolvedora .Net Pleno

Frontend Engineer

• Support the maintenance and evolution of software architecture, helping to build the front-end of systems and web applications with security, performance, and high availability;
• Work within a DevOps culture;
• Follow best coding practices and ensure test coverage, delivering solutions that are scalable, maintainable, efficient, and elegant;
• Collaborate with other developers, PMs, and management to build and scale new products.

Mid-level React Developer

Business Analyst

• Act proactively in the product evolution, investigating rules, regulations, legislation and best practices directly with users, specialists and reliable sources;
• Understand and translate financial operations (loans and financing for the public sector) into clear, actionable requirements for the technical team;
• Elicit, document and detail complex business requirements, including business rules, user stories and acceptance criteria;
• Ensure regulatory, contractual and operational compliance in system changes and enhancements;
• Lead meetings with users, business areas, technical teams and partners, removing blockers and aligning expectations;
• Act as a communication facilitator between the business and technology teams;
• Perform data analysis and validation on databases, using SQL for checks, diagnostics and to support decision-making;
• Maintain a digital mindset, curiosity about new technologies and an interest in understanding how Artificial Intelligence can transform processes, experiences and outcomes.

Mid-level Business Analyst

• Provide first-level support to a specific client, handling ticket logging, follow-up and responses within agreed SLAs;
• Analyze incidents and requests, validating data, business rules and correct system behavior before any escalation;
• Execute controlled queries and changes in databases, understanding the technical and functional impacts of the actions taken;
• Act as the communication focal point between the client and the development team, ensuring clarity of information and smooth service delivery;
• Keep technical and functional records up to date, ensuring history, traceability and continuous improvement of support processes;
• Support ticket queue organization, prioritization and tracking of requests, contributing to the quality of service delivered;
• Digital mindset, curiosity about new technologies and an interest in understanding how Artificial Intelligence can transform processes, experiences and results.

Junior IT Services Analyst

Product Marketing

• Plan and execute go-to-market strategies for new products and features with a focus on product-driven revenue;
• Conduct market and competitor analyses to identify growth opportunities and support the definition of SaaS solution packaging and pricing;
• Monitor SaaS metrics and customer feedback to measure the impact of initiatives, drive continuous improvements, and design initiatives focused on organization, efficiency, and measurable results;
• Collaborate closely with Marketing, Sales, Customer Success (CS), Product, and Enablement teams to ensure alignment and stakeholder engagement, and lead internal training and enablement materials for new products;
• Track the product journey to identify leverage points for growth and expansion opportunities. Explore and apply Artificial Intelligence (AI) concepts in product and product marketing initiatives.

Senior Product Marketing Analyst

• Based on our purpose to “Transform the Construction Industry!”, you will have the opportunity to propose new ideas, change how things are done and innovate;
• Deliver effectively, solving problems with innovative ideas and contributing to the product’s sustainability;
• Work autonomously as a technical reference within the team, assisting your team and nearby teams with planning and mentoring more junior members;
• We are looking for software craftsmen who are passionate and engaged to join our development teams;
• Our technology stack includes: Java, Spring, React, JUnit, Mockito, Git, Hibernate and others.

Mid-level Java Backend Developer

• Manage and curate learning paths on the HUB (LMS), ensuring relevance and continual updates.
• Design and revamp the onboarding process to make it more interactive and automated, aligned with an AI-First approach.
• Develop strategies to automate processes and increase operational efficiency.
• Support the implementation of immersive experiences, gamification and dashboards, ensuring visibility of key metrics.
• Contribute to the design and execution of organizational human development initiatives, talent management and a learning culture.
• Conduct diagnostics and propose customized solutions for different business units.
• Collaborate with internal teams to ensure alignment with company culture and strategic objectives.
• Support initiatives related to artificial intelligence applied to learning, using tools to optimize content.

Training & Development Analyst - Mid

• Realizar entregas eficazes, solucionando problemas com pensamento crítico e ideias inovadoras, contribuindo para a sustentabilidade e evolução contínua do produto;
• Atuar de forma autônoma no planejamento e execução das atividades, apoiando o time e orientando desenvolvedores mais juniores quando necessário;
• Participar ativamente de todas as etapas do ciclo de desenvolvimento de software, desde a concepção das funcionalidades em conjunto com o time de produto até a implementação, manutenção e versionamento das soluções;
• Desenvolver soluções considerando aspectos de escalabilidade, performance, qualidade de código, segurança e arquitetura de software;
• Adotar e utilizar ferramentas de Inteligência Artificial no processo de desenvolvimento, como apoio à escrita, revisão e melhoria de código, análise de problemas e aumento de produtividade, sempre com senso crítico, responsabilidade técnica e alinhamento às boas práticas do time.

Pessoa Desenvolvedora Fullstack Java/Angular Pl

Growth Marketing

• Connect the funnel end-to-end, coordinating Marketing, Pre-sales, Sales, Customer Success (CS) and Customer Experience (CX) with a systemic growth perspective;
• Design and execute demand generation strategies considering marketplace dynamics, balancing acquisition, activation and engagement of sellers and buyers;
• Develop activation strategies focused on performance, positioning and value narrative for different audience profiles and segments;
• Translate funnel, behavioral and market data into clear action plans prioritized by impact on conversion, retention and ROI;
• Monitor key metrics such as CAC, LTV, conversion by funnel stage, user-base activation, recurrence and campaign efficiency;
• Identify optimization opportunities across channels and journeys, considering typical marketplace friction points such as onboarding, matching and perceived value creation;
• Work fluently across Inbound, Paid Media, SEO, CRO and Content, understanding the role of each discipline in accelerating the funnel;
• Create and evolve conversion-oriented value propositions aligned with GTM strategies and product priorities;
• Plan, execute and analyze continuous tests such as A/B tests, segmentations, messaging and communication triggers;
• Incorporate new technologies, including Artificial Intelligence, to optimize processes, analytics and demand generation experiences.

Senior Growth Marketing Analyst

• Develop and execute launch plans for new products, new features and new partnerships;
• Develop and execute activation and scaling plans for offerings with a focus on cross-selling solutions across the group companies;
• Create briefings, oversee and approve creative materials together with the marketing team;
• Monitor roadmap progress together with product teams;
• Measure and analyze the results of launches, activations and product marketing campaigns.

Product Marketing Specialist

• Develop data integration solutions between different systems, ensuring efficiency and reliability in information flow;
• Contribute to architectural definition and to the management of integration and data communication projects;
• Work closely with the technical team to analyze issues, troubleshoot and continuously improve integrations;
• Provide technical integration consulting to clients, supporting solutions from conception through implementation;
• Deliver level 2 technical support, carrying out investigations, analyses and participating in meetings with internal and external clients;
• Digital mindset, curiosity about new technologies and interest in understanding how Artificial Intelligence (AI) can transform processes, experiences and outcomes;