Socomec Group

Business Development Rep

• Ensure that the priorities within the assigned scope are effectively addressed while deploying the Business Line strategy across the region to achieve sales and profitability ambitions.
• Contribute to shaping the North America (NAM) growth strategy for Power Monitoring and support its execution and implementation.
• Act as the key interface between the Business Line and NAM, representing the voice of NAM within the Business Line while serving as the voice of the Business Line within the region.
• Identify needs for adaptation and additions to the existing offer to better meet local customer needs and regulations/standards; build profitability analyses to submit business plans to the BL marketing team.
• Contribute to the annual “Performance” plan and local structuring (customer action plan, communication plan, commercial plan).
• Identify new end-user segments, applications, and/or channels.
• Support country/region marketing teams in lobbying activities with local regulatory/standardization bodies.
• Identify growth ambitions related to new offers: market analysis (PAM), set target market share, associated pricing, identify key success factors (training, specifications, business model evolution), be the voice of the region in the project process.
• Ensure and support the launch of new products (4Ps).
• Support countries in major communications & prescription events (trade shows, client seminars).
• Participate in the S&OP process and highlight major changes.
• Contribute to identifying and building new profitable growth opportunities: Support market intelligence activities: evaluation of TAM/PAM/SAM (LISA tool).
• Contribute to the preparation of growth plans: expanding PAM, key success factors, adapting the business model / Document profitability analyses / Support implementation.
• Regularly assess pricing with countries/marketing and propose major changes in pricing positioning (or discount policy). Measure the impact of these changes.

Business Development Specialist, Power Monitoring

Manager

• Oversee and coordinate all field service activities for Socomec’s low voltage products in the assigned region.
• Ensure timely and effective execution of service orders (commissioning, preventive and corrective maintenance, emergency response).
• Build and maintain strong customer relationships, acting as the primary escalation point for complex technical or service issues.
• Drive customer satisfaction and retention through proactive communication, site visits, and regular performance reviews.
• Recruit, train, mentor, and evaluate a team of field service engineers and technicians (including third-party contractors as needed).
• In collaboration with NAM Technical Advanced Support (TAS) develop and implement training plans to ensure technical competency and safety compliance.
• Plan and allocate resources to meet service demand, optimize scheduling, and ensure efficient use of labor and materials.
• Monitor and report on key performance indicators (KPIs) such as response time, first-time fix rate, customer satisfaction, service revenue, and cost control.
• Directly influence revenue recognition, cost management, and contract (new business) acquisition through effective service delivery and customer engagement.
• Support sales and business development by identifying service opportunities and assisting with proposals and customer presentations.
• Champion a safety-first culture; ensure all team members adhere to health and safety regulations and company policies.
• Conduct risk assessments, safety audits, and incident investigations as required.
• Maintain up-to-date certifications and training for all team members.

Regional Service Manager

Sales

• Develop and execute strategic account plans aligned with revenue growth and long-term market positioning.
• Own and develop key accounts by building strong relationships with executive stakeholders and decision-makers.
• Identify and drive new business opportunities with new accounts and target prospects.
• Lead cross-functional coordination (sales, product, engineering, service) to deliver integrated solutions.
• Build, manage, and maintain accurate sales pipeline and forecasts.
• Develop and present technical and commercial proposals including specifications, pricing, and value positioning.
• Monitor customer strategies, market trends, and competitor activity to identify risks and opportunities.
• Act as the primary customer advocate internally, translating customer requirements into product and service priorities.

Regional Sales Manager, Power Conversion

Account Manager

• Develop and execute strategic account plans aligned with revenue growth and long-term market positioning.
• Own and grow key accounts by building strong relationships with executive stakeholders and decision-makers.
• Identify and drive new business opportunities within existing accounts and target prospects.
• Lead cross-functional coordination (sales, product, engineering, service) to deliver integrated solutions.
• Build, manage, and maintain accurate sales pipeline and forecasts.
• Develop and present technical and commercial proposals including specifications, pricing, and value positioning.
• Monitor customer strategies, market trends, and competitor activity to identify risks and opportunities.
• Act as the primary customer advocate internally, translating customer requirements into product and service priorities.

Strategic Account Manager, Power Conversion

Marketing

• Analyze marketing and business challenges to inform and guide communication activities.
• Define communication strategies aligned with target audiences, markets, and geographic regions.
• Lead end-to-end 360° communication programs, from strategic definition to operational execution (creation of promotional content, events, digital campaigns, press relations, etc.).
• Coordinate all internal and external stakeholders (web, data, social media, events, creative studio, corporate communications, local MarCom teams, agencies, etc.) using a cross-functional management approach.
• Monitor the deployment of major communication programs, ensuring their coherence and adoption across markets.
• Measure and analyze the performance of activities for the group's priority programs (visibility, engagement, lead generation, etc.), identify opportunities for optimization, and drive continuous improvement of the programs.

Marketing and Communications Programs Manager

Platform Engineer

• Assemble and configure complete IT environments by integrating hardware, software, networks, and compute services to meet operational and business requirements.
• Set up and maintain servers, workstations, and network components (LAN/WAN, Wi-Fi, VPN), ensuring performance, scalability, and security.
• Lead the deployment and integration of cloud-based solutions (e.g., Azure, SaaS platforms) into the existing information system landscape.
• Apply security best practices by deploying firewalls, antivirus, authentication systems, and intrusion detection tools to protect IT assets.
• Ensure seamless communication between business applications (e.g., CRM, ERP) and internal systems through APIs, data buses, or middleware.
• Manage IT integration projects from planning to execution, ensuring alignment with business stakeholders and adherence to timelines and budgets.
• Provide level 2/3 support for integrated systems, diagnose issues, and coordinate with vendors or internal teams for resolution.
• Maintain up-to-date technical documentation and contribute to training and onboarding of users and support teams.

IT Platform Engineer

Administration

• Déployer et administrer les outils #CAO, CAE et CFAO du groupe dans le respect des standards et de l’interopérabilité.
• Piloter les évolutions, montées de version et déploiements en collaboration avec l’IT et les key users.
• Dans el cadre des contrats, gérer les licences logicielles, les contrats éditeurs et intégrateurs, ainsi que le suivi budgétaire associé.
• Assurer le support utilisateurs de niveau 3 et accompagner les key users dans leurs rôles de support et de formation.
• Contribuer aux projets d’amélioration continue, de rationalisation et d’intégration de nouvelles solutions, notamment dans le cadre du programme PLM mené par le groupe.
• Réaliser une veille technologique sur les outils, les usages, les performances matérielles et les évolutions du marché, avec une attention particulière aux apports de l’IA.

Administrateur CAD CAM

Engineer

• Concevoir et développer des architectures combinant automatisme, logiciel embarqué, communication industrielle et plateformes digitales pour des systèmes énergétiques complexes.
• Analyser et intégrer les interactions entre batteries, convertisseurs, réseaux électriques et usages clients.
• Réaliser le développement logiciel sur plateformes industrielles et assurer l’intégration de modules existants.
• Garantir la mise au point industrielle des solutions dans le respect des contraintes techniques, qualité, coûts et délais.
• Assurer une veille technologique active afin d’anticiper l’évolution rapide des technologies et sécuriser les choix d’architecture.

Ingénieur développement automatisme

Support Engineer

• Fornirai supporto specialistico di secondo livello alla rete di assistenza post vendita
• Analizzerai problematiche tecniche complesse e individuerai soluzioni rapide ed efficaci
• Collaborerai con i team R&D e Qualità per il miglioramento dei prodotti
• Contribuirai allo sviluppo di strumenti, processi e best practice in ambito After Sales
• Redigerai e aggiornerai documentazione tecnica e materiali formativi

After Sales Technical Support Specialist

• Develop and execute sales strategies: Create & deploy annual Sales/Account Action plans to reach your Budget and meet company objectives.
• Drive new business opportunities and exceed sales targets: Deliver consistent performance through proactive prospecting, strategic account development, and disciplined pipeline management.
• Nurture ESS Key Accounts: be in a long term partnership mindset, provide high level service & support, anticipate customer needs, propose corrective actions if needed and negotiate broader commercial agreements.
• Build strong relationships with customers, partners, and key decision-makers to foster long-term business growth.
• Lead technical solution sales activities: On-site and remotely, qualifying opportunities/accounts and working with pre-sales teams to deliver tailored, competitive quotations.
• Support other BUs internal sales teams/Channels with tailored account strategies, value propositions, and participation in key presentations and client meetings.
• Collaborate with cross-functional teams including Pre-sales, Project Management, Engineering, R&D, and Manufacturing to deliver solutions that meet customer needs.
• Monitor on market trends and competitor activities to anticipate changes, adapt strategies accordingly and identify growth opportunities.
• Manage the sales pipeline and reporting by providing accurate forecasts and leveraging CRM tools (Salesforce) for visibility and efficiency.
• Promote the Company’s brand and core values through professional representation, compliance with the company policy and consistent engagement with the market.

Sales and Business Development Manager, BESS

Financial Planning and Analysis

• Partner with cross-functional teams (Sales, Operations, Services, R&D) to provide actionable financial analysis and business insights.
• Assist in the development of budgets, forecasts, and financial plans aligned with business objectives.
• Generate monthly reporting packages for the business lines, including variance/trend analysis and performance tracking against targets and KPIs.
• Efficiency with delta pricing analysis, customer/product mix variation analysis, manufacturing cost deviation analytics.
• Ensure compliance with corporate financial policies, internal controls, and reporting standards.
• Drive financial process improvements and support digital finance transformation initiatives.
• Reporting to Finance Business Partner on a weekly, monthly and quarterly basis.

Financial Analyst

Mechanical Engineer

• The Power Electronics Design Engineer is responsible for the design, simulation, testing, and certification of high power electronic systems.
• Develop and implement simulation models using tools such as MATLAB/Simulink, PSpice, PSCAD, PSIM, and other relevant software to represent power electronic systems and components.
• Design and implement advanced control strategies for multilevel inverters to achieve optimal performance in diverse applications such as high-power Uninterruptible Power Supply (UPS) and Energy Storage Systems (ESS).
• Conduct Hardware-in-the-Loop (HIL) testing for power electronics systems development, ensuring seamless integration and functionality using OPAL-RT’s and Typhoon’s real-time simulators.
• Design and optimize PCBA schematics and layouts using Altium Designer to ensure efficient and reliable circuit board functionality.
• Develop and execute comprehensive test plans for high-power UPS systems (around 3 MVA), including functional, performance, and reliability testing. Ensure tests cover all necessary specifications and standards, as well as safety.
• Evaluate, design, size, characterize, and control IGBT-based power modules for various applications, considering efficiency, reliability, and performance.
• Design and analyze AC/AC, AC/DC, DC/AC, and DC/DC converter topologies, controllers, modulation techniques, etc.
• Ensure compliance with industry standards such as UL1778, UL60950, IEC 62040, FCC Part 15, and other applicable UL and IEC standards in all design and development activities. Investigate and troubleshoot issues related to power electronics systems through simulation-based analysis, identifying root causes and proposing effective solutions to address identified challenges.

Power Electronics Design Engineer

• In this role, the focus is on ensuring that the priorities within the assigned scope are effectively addressed while deploying the Business Line strategy across the region to achieve our sales and profitability ambitions.
• Maximize sales & profitability of existing offers:
• Identify needs for adaptation and additions to the existing offer to better meet local customer needs and regulations/standards; build profitability analyses to submit business plans to the BL marketing team.
• Contribute to the annual “Performance” plan and local structuring (customer action plan, communication plan, commercial plan).
• Identify new end-user segments, applications, and/or channels.
• Support country/region marketing teams in lobbying activities with local regulatory/standardization bodies.
• Contribute to the introduction of new offers in regional/country markets:
• Identify growth ambitions related to new offers: market analysis (PAM), set target market share, associated pricing, identify key success factors (training, specifications, business model evolution), be the voice of the region in the project process.
• Ensure and support the launch of new products (4Ps).
• Support marketing, sales, and specification activities in countries/regions:
• Support countries in major communications & prescription events (trade shows, client seminars).
• Participate in the S&OP process and highlight major changes.
• Support country sales teams on major projects (escalation, T&C, technical-commercial offers, product & service).Support salespeople in deploying the “Performance” plan (in the field).
• Contribute to identifying and building new profitable growth opportunities:
• Support market intelligence activities: evaluation of TAM/PAM/SAM (LISA tool).
• Contribute to the preparation of growth plans: expanding PAM, key success factors, adapting the business model / Document profitability analyses / Support implementation.
• Regularly assess pricing with countries/marketing and propose major changes in pricing positioning (or discount policy). Measure the impact of these changes.

Electrical Engineer

• Lead Level 3 support activities across the NAM region, including remote diagnostics, incident analysis, corrective action planning, and on‑site expert interventions.
• Perform root cause analysis for complex technical issues and provide structured reporting to factories and customers.
• Use corporate digital tools and IoT platforms for remote diagnostics and performance monitoring.
• Support the deployment of firmware, software, technical upgrades, and engineering modifications in the field.
• Maintain deep expertise across Socomec Critical Power portfolios, including UPS, PCS, BESS interfaces, STS, and associated monitoring systems.
• Promote and enforce strict safety procedures across all service operations.
• Support continuous improvement of escalation and de‑escalation processes following PDCA and A3 methodologies.
• Contribute to standardization of service procedures and technical instructions for technicians and partners.
• Coordinate technical escalations between TOS, PLM, R&D engineering, and customers.
• Track open issues, ensure timely follow‑up, and document actions and resolutions.
• Represent NAM in PLM, TOS, and TAS technical meetings and provide weekly feedback to internal teams.
• Contribute to new product development reviews to ensure after‑sales and serviceability requirements are integrated.
• Own the knowledge management process for NAM, including technical documentation, field bulletins, and service instructions.
• Define training needs, design training programs, and ensure proper curriculum alignment with HQ standards.
• Deliver advanced and expert‑level training for technicians, distributors, and subsidiaries (CIM Levels L3 and L4).
• Ensure PROTEUS data accuracy and maintain training indicators and records.
• Support digital training content development (e‑learning, 3D modules, virtual simulators).

Senior Critical Power Systems Engineer – Field, Escalation

• Develop sales activities for Critical Power UPS/STS products through prospecting and customer visits.
• Actively approach potential customers and analyze the market by gathering customer insights to generate leads, build a strong pipeline, and secure new contracts.
• Develop and maintain long-term relationships with customers at both operational and strategic levels.
• Provide expert advice on technical solutions and successfully translate customer needs into SOCOMEC solutions.
• Build and manage an opportunity funnel (quotation portfolio).
• Maintain and expand the customer database within targeted market segments.
• Lead contract negotiations, involving management when necessary.
• Ensure strong collaboration to achieve sales targets and customer satisfaction in your assigned region.
• Monitor competitors' pricing strategies, technology developments, and marketing actions.
• Work closely with the local team in Houten and international teams in France and Italy.

Business Development Specialist, Power Monitoring

Regional Service Manager

Regional Sales Manager, Power Conversion

Strategic Account Manager, Power Conversion

Marketing and Communications Programs Manager

IT Platform Engineer

Administrateur CAD CAM

Ingénieur développement automatisme

After Sales Technical Support Specialist

Sales and Business Development Manager, BESS

Financial Analyst

Power Electronics Design Engineer

Business Development Specialist, Power Monitoring

Senior Critical Power Systems Engineer – Field, Escalation

Account Manager, Critical Power (UPS)