SmartRecruiters

General Counsel

• Manage and support a large volume of commercial transactions
• Develop, draft, and negotiate various agreements
• Partner closely with Sales and Success teams
• Act as a true business partner from all functional areas

Senior Commercial Counsel

Account Executive

• Serve as the primary executive contact for a portfolio of large, global strategic accounts, ensuring strong customer satisfaction, retention, and growth.
• Assume overall responsibility for adoption and success to ensure customer satisfaction by preventing and resolving critical issues and escalations.
• Act as a strategic advisor to customer leadership, aligning our solutions to their business priorities and long-term objectives.
• Provide proactive recommendations for account success and find creative solutions to any challenges that may arise.
• Orchestrate collaboration across internal teams—including Customer Success, Account Management, Managed Services, Support, and Implementation—to deliver a unified customer experience.
• Lead and influence executive-level business reviews, success planning, and joint roadmaps that drive measurable customer outcomes.
• Apply strong data and analytical skills to monitor account health, identify risks/opportunities, and drive actionable insights.
• Represent the customer’s voice internally, influencing product development, service innovation, and business strategy.
• Drive renewal and expansion strategies in partnership with Sales leadership.
• Ensure governance and executive alignment with global stakeholders across multiple regions and business units.

Strategic Account Director

Solutions Engineer

• Lead and document discovery sessions to understand the client's business objectives and desired outcomes
• Become a trusted advisor and expert in SmartRecruiters platform client executives and technical decision makers to provide a deep level of product knowledge with the ability to articulate market trends and the value of SmartRecruiters to develop new business opportunities.
• Identify and present a vision of what the client’s future can look like while helping them understand the capabilities needed
• Perform product demos tailored to the client’s needs and areas of opportunity where SmartRecruiters provides the right solutions.
• Acts as a resource for the Sales team on demonstrations, new feature benefits, script development, checklists, and other resources to assist in the advancement of demo skills and product implementation for the entire team.
• Continuously leverage internal learning and competitive intelligence
• Understand industry verticals, department verticals, and challenges facing specific buyer personas within SmartRecruiters’s target market
• Develop a repertoire of client stories to convey the value of SmartRecruiters’s solution to the customer, enabling champions to tell stories on our behalf
• Communicate progress and expectations, escalating problems to leaders for awareness and/or resolution
• Provide prompt and detailed handoffs to Customer Experience to deliver against the proposed solution
• Develop a roadmap to improving your craft

Solutions Consultant

• The Solution Consultant (SC) is the trusted advisor to our sales reps, prospects, and customers.
• Lead and document discovery sessions to understand the client's business objectives and desired outcomes
• Become a trusted advisor and expert in SmartRecruiters platform client executives and technical decision makers to provide a deep level of product knowledge with the ability to articulate market trends and the value of SmartRecruiters to develop new business opportunities
• Identify and present a vision of what the client’s future can look like while helping them understand the capabilities needed
• Perform product demos tailored to the client’s needs and areas of opportunity where SmartRecruiters provides the right solutions
• Acts as a resource for the Sales team on demonstrations, new feature benefits, script development, checklists, and other resources to assist in the advancement of demo skills and product implementation for the entire team
• Continuously leverage internal learning and competitive intelligence
• Understand industry verticals, department verticals, and challenges facing specific buyer personas within SmartRecruiters’s target market
• Develop a repertoire of client stories to convey the value of SmartRecruiters’s solution to the customer, enabling champions to tell stories on our behalf
• Communicate progress and expectations, escalating problems to leaders for awareness and/or resolution
• Provide prompt and detailed handoffs to Customer Experience to deliver against the proposed solution
• Develop a roadmap to improving your craft.

• Partner with account executives by leading the technical sale process for customers including discovery, demonstrations, pilot management, training, due diligence, and security discussions
• Join technically-oriented calls and conversations with prospects and clients
• Collect, spec, and manage product and engineering requests from the Sales Team.
• Document and negotiate enterprise SOWs and add-on services

Solutions Architect

Product Manager

• Build empathetic and intelligent conversational AI agents that can automate complex, frequently used workflows
• Combine user empathy with product thinking to guide teams in solving problems
• Think on your feet, design systems, reasoning, and decision points with design and engineering partners
• Run tight feedback loops and align around measurable metrics
• Advocate for the user, build high-level flows, and proactively identify dependencies on other teams
• Aim for end-to-end, holistic multi-agent experiences and collaborate across teams
• Be the voice of your product area; inspire team members and stakeholders about roadmap and impact
• Conduct user research together with design colleagues and support enablement and GTM conversations with customers

Senior/Staff Product Manager, AI Agents

• Drive innovation, consistency, and technical depth across global PreSales and Solutions Architecture teams
• Elevate demo excellence and shape solution strategy to impact sales success and business growth
• Ensure technical integrity and foster alignment across Sales, Product, Professional Services, Engineering, and Customer Success
• Act as connective tissue between go-to-market teams and product/engineering, professional services, and security
• Ensure scalable, secure, and innovative solutions for global prospects and customers
• Provide strategic vision and hands-on technical leadership for enterprise TA platform

Senior Commercial Counsel

Strategic Account Director

Solutions Consultant

Solutions Consultant

Solutions Architect

Senior/Staff Product Manager, AI Agents

Global Solutions Architecture Lead