SmartRecruiters

Senior/Staff Product Manager, AI Agents

SmartRecruiters

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Salary

💰 $120,000 - $250,000 per year

Job Level

Senior

About the role

  • Build empathetic and intelligent conversational AI agents that can automate complex, frequently used workflows
  • Combine user empathy with product thinking to guide teams in solving problems
  • Think on your feet, design systems, reasoning, and decision points with design and engineering partners
  • Run tight feedback loops and align around measurable metrics
  • Advocate for the user, build high-level flows, and proactively identify dependencies on other teams
  • Aim for end-to-end, holistic multi-agent experiences and collaborate across teams
  • Be the voice of your product area; inspire team members and stakeholders about roadmap and impact
  • Conduct user research together with design colleagues and support enablement and GTM conversations with customers

Requirements

  • Proven experience in product management (SaaS or B2B experience is necessary)
  • Experience with conversational AI is a must
  • Specific experience building AI agents that execute (semi) autonomously
  • Strong technical acumen - able to understand and shape AI agent designs
  • Maturity in managing stakeholders - leadership, external partners, and GTM conversations
  • Great understanding of user behaviour and conversion metrics
  • Ability to collaborate, identify dependencies, and navigate across multiple teams on complex projects
  • Aspiration to be an excellent colleague and teammate
  • Good communication and storytelling skills, to be able to consult technical and non-technical stakeholders
  • Empathy and active listening
  • Fluent communicating in English
  • Candidate must be located on the East Coast (role requirement)
Benefits
  • Competitive salaries
  • Strong internal mobility and meaningful growth opportunities
  • Remote-friendly culture
  • Inclusive, values-driven work environment
  • Recognized awards for perks, benefits, work-life balance, diversity, and culture
  • Equitable and engaging compensation practices

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
product managementconversational AIAI agentsuser researchuser behaviour analysisconversion metricsstakeholder managementSaaSB2B
Soft skills
empathyactive listeningcommunicationstorytellingcollaborationleadershipproblem-solvingteamworkadaptability
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