Administrative Coordinator - Interstellar Arc
Felix & Paul Studios
Client Services Officer, Fresh Graduate
Skyrocket Studios PH, Inc.
full-time
Posted on:
Origin: • 🇵🇭 Philippines
Visit company websiteSalary
💰 ₱20,000 - ₱23,000 per month
Job Level
Entry Level
Tech Stack
PHP
About the role
- Assist in establishing and nurturing relationships with clients, both new and existing.
- Support Relationship Managers in managing meeting schedules with clients and internal team members.
- Apply a consultative approach, understanding client needs and offering appropriate solutions.
- Assist in maintaining communication with clients to address their needs effectively.
- Collaborate with team members to cultivate relationships and generate referrals.
- Serve as a secondary liaison between clients and internal teams.
- Contribute to regular client satisfaction surveys and feedback sessions.
- Provide administrative assistance to Relationship Managers and Project Managers.
- Assist the Project Managers in organizing and maintaining client files in Google Drive and ensuring proper permissions.
- Support in contract negotiations and documentation under guidance.
- Assist in preparing and managing documentation, including contract documents, cost estimates, and statements of work.
- Support Project Managers in managing teams and resources to meet project deadlines.
- Create and maintain comprehensive project briefs for documentation.
- Assist in managing project timelines and deliverables using ClickUp and Instagantt.
- Serve as primary liaison between Finance and client accounting teams, track client payments and create invoices.
- Organize and participate in pitches and meetings with clients.
- Stay informed about market developments in advertising, digital, creative, technology, marketing, and consulting industries.
Requirements
- Bachelor's degree in Marketing, Business Administration, or a related field.
- Strong interpersonal and communication skills.
- Detail-oriented with good organizational skills.
- Ability to work collaboratively in a team environment.
- Proficiency in Google Workspace tools.
- Eagerness to learn and grow in a dynamic agency environment.
- Passion for delivering exceptional customer experiences.
- Familiarity with digital marketing concepts and tools is a plus.
- Questions in application indicate need to be based in Metro Manila and legal authorization to work in the Philippines.
