Skydio

Operations

• Support day-to-day shipping and receiving operations across HQ.
• Coordinate domestic and international outbound shipments.
• Serve as a primary point of contact for carrier pickups and shipment tracking.
• Assist with setup and breakdown of onsite events and employee engagement activities.
• Maintain organization and cleanliness of logistics staging areas and shared storage locations.

Logistics Operations Specialist

Customer Success Manager

• Build scalable processes for customer on-boarding and post-sales success
• Define, implement, and tailor technology solutions to customer specific operational needs and workflows to drive ROI
• Track and manage all implementation projects with our large enterprise customers for successful delivery of technology and services.
• Develop healthy customer relationships through proactive support and cadence based follow-ups
• Quantify product feedback and brief executives to drive software and hardware engineering to better fit our customers needs
• Drive a hands-on approach with our customers as-needed from fieldwork to remote engagements
• Create customer loyalty through account management
• Advocate for enterprise customers through deep understanding of their use cases and needs
• Lead Quarterly Business Reviews and customer check-ins to ensure our existing customers are getting value from Skydio technology
• Ensure expansions and renewals through helping customers realize their desired outcomes.
• Manage ~20x accounts driving adoption to ensure expansions and renewals of book of business.

Customer Success Manager, Commercial

Program Manager

• Lead planning and execution of dock-based autonomous UAS deployments and program transitions
• Drive operational readiness and successful handoff from vendor-supported to customer-led operations
• Partner with the customer to develop and implement enterprise governance, Standard Operating Procedures (SOPs), training programs, and Safety Management System (SMS) elements
• Manage program scope, schedule, risks, dependencies, and deliverables across hardware, software integrations, regulatory compliance, and operational workflows
• Coordinate cross-functionally with internal Skydio teams (Field Engineering, Training, Regulatory, Product, and Support)
• Support regulatory milestones and compliance requirements for Beyond Visual Line of Sight (BVLOS) operations
• Facilitate knowledge transfer, stakeholder alignment, and change management to enable long-term customer adoption
• Deliver executive-level program reporting and periodic business reviews
• Contribute to program scaling strategy across multiple site types and use cases

Program Manager – Commercial Programs

Full-stack Engineer

• As our GTM Engineer, Pre-Sales, you sit at the intersection of our go-to-market teams and our technical build capacity.
• You own the full cycle: find the problem, design the solution, build it, ship it, and make sure it sticks.
• Spend time with teams across the go-to-market function to understand where the friction is and where AI or automation creates the most leverage.
• Turn vague frustrations into concrete, buildable specs: the specific workflow, the data available, and what a better outcome looks like.
• Maintain and prioritize a backlog so we're always working on the highest-leverage problems, not the loudest requests.

GTM Engineer – Pre-Sales

Analyst

• Collect, analyze, and report sales related data to guide the annual sales planning process
• Develop and track key performance indicators to enhance business understanding
• Create standardized & custom reports from data across various business applications
• Conduct quantitative product & sales analysis
• Assist sales leadership with annual territory and headcount planning
• Design and document dashboards and reports as needed
• Aid in the quarterly business review process by providing data insights for strategic planning

Senior Strategy and Planning Analyst

Engineering Manager

• Lead the architecture and operation of Skydio’s core AWS and Kubernetes infrastructure
• Raise the bar on infrastructure security and operational excellence
• Hire, mentor, and grow a high-performing infrastructure engineering team
• Engage directly with customers and security stakeholders
• Participate in incident response and operational leadership alongside the infrastructure team
• Collaborate closely with engineering leadership across the Cloud organization
• Own and evolve the self-hosted variant of Skydio Cloud

Senior Engineering Manager – Infrastructure

• Build scalable processes for customer on-boarding and post sales success.
• Track and manage all implementation projects with our mid-market enterprise customers for successful delivery of technology and services.
• Develop healthy customer relationships through proactive support and cadence based follow ups.
• Quantify product feedback and brief executives to drive software and hardware engineering to better fit our customers needs.
• Advocate for mid-market customers through deep understanding of their use cases and needs.
• Lead Quarterly Business Reviews and customer check-ins to ensure our existing customers are getting value from Skydio technology.
• Manage ~50x accounts driving adoption to ensure expansions and renewals of book of business.

Customer Success Manager, DFR Mid-Market

Engineer

• Develop and deploy reinforcement learning (and adjacent policy-learning methods) that make Skydio aircraft plan, navigate, and control themselves more intelligently—safely, reliably, and efficiently across our ecosystem: handheld apps, ground control, cloud autonomy services, and fleet workflows.
• Train policies that adapt online to cluttered 3D scenes, complementing our geometric stack for robust obstacle avoidance and dynamic goal-seeking.
• Fuse learned cost shaping/value functions with trajectory optimization for smooth, agile flight with tight safety envelopes and mission constraints.
• Build scalable datasets and training loops with Isaac Lab, domain randomization, residual learning, and safety filters; validate on real drones weekly.
• Learn assistive policies that blend pilot intent, autonomy priors, and uncertainty-aware behaviors for intuitive control handoffs.
• Explore decentralized coordination for coverage, pursuit, and collaborative mapping with minimal comms.

PhD Autonomy Engineer Intern – Planning & Controls, Reinforcement Learning

• Enable rapid research and development of intelligent systems with advanced autonomous capabilities beyond anything that exists in the world today
• Research, prototype, and generally assess the feasibility of new approaches
• Imagine and then implement new features that unlock magic for our users
• Characterize and quantify the performance of core components of the software and hardware stack