Manager, Health Systems Strengthening and Integration
NASTAD
Maven
Concierge Contract Manager
Simpro Software
full-time
Posted on:
Location Type: Remote
Location: Remote • Alabama, Arizona, California, Colorado, Florida, Hawaii, Illinois, Kentucky, Massachusetts, Minnesota, Montana, New Jersey, New Mexico, New York, North Carolina, Ohio, Oregon, Pennsylvania, Rhode Island, South Carolina, Texas, Utah, Washington • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
Cloud
About the role
- Review, process, and manage customer contracts from creation to execution.
- Ensure all contract terms and conditions are accurately reflected in our billing system.
- Work with the sales and legal teams to resolve any contract-related issues or discrepancies.
- Monitor accounts receivable to identify overdue accounts.
- Initiate contact with customers via phone and email to collect payments on past-due invoices.
- Negotiate payment plans and resolve billing disputes in a professional and timely manner.
- Document all collection activities and customer interactions accurately in our CRM and accounting software.
- Prepare and send dunning notices and final demand letters when necessary.
- Identify and implement process improvements to enhance efficiency in the contract management and collections workflow.
- Collaborate with other departments to streamline billing and payment processes.
Requirements
- Minimum of 3-5 years of experience in accounts receivable, collections, or a similar financial role.
- Prior experience in a software or technology company is a plus.
- Experience with contract management is highly desirable.
- Proficiency in accounting software (Revenue Cloud a plus) and CRM systems (e.g., Salesforce).
- Excellent written and verbal communication skills.
- Strong negotiation and problem-solving abilities.
- High level of attention to detail and accuracy.
- Ability to work independently and manage multiple tasks simultaneously.
- Familiarity with legal contract terminology and payment processing.
- Bachelor's degree in Finance, Accounting, Business Administration, or a related field, or equivalent work experience.
Benefits
- Responsible Time Off
- Comprehensive medical, dental, vision package with 100% employer paid options
- 401k/Retirement Plan with 6% employer match
- Generous Parental Leave Program
- Home Office Allowance
- Paid Volunteer Leave Days
- Public Holiday Exchange Scheme
- Enjoy up to 4 weeks a year of flexible 'Work from Anywhere' time!
- Talent Referral Program – get rewarded for referring a friend to join our team!
- Flexible work environment
- Diverse training & internal networking opportunities across all of our product lines
- Opportunities for career progression and development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
accounts receivablecollectionscontract managementnegotiationbilling dispute resolutionpayment processingattention to detailproblem-solvingprocess improvementfinancial analysis
Soft skills
communicationnegotiationindependencetime managementcollaboration
