Manager, Health Systems Strengthening and Integration
NASTAD
Maven
Senior Manager, Technology Strategy
dentsu Austria
full-time
Posted on:
Location Type: Remote
Location: Remote • Texas • 🇺🇸 United States
Visit company websiteSalary
💰 $94,000 - $152,375 per year
Job Level
Senior
Tech Stack
Cloud
About the role
- Provide expertise, vendor knowledge, and industry best practices across digital technology components including: Identity Resolution, Data Management and Architecture, Analytics/ Measurement & Reporting, Artificial Intelligence and Modeling, Audience Management, Testing and Optimization, Content Management and Delivery, Channel Personalization, Demand Generation, and AdTech
- Connect technology capability goals to our needs and build compelling stories to explain value
- Build relationships and manage client expectations by facilitating and driving client meetings and discussions
- Lead daily delivery efforts partnering with the engagement team members to complete materials in PowerPoint, excel (can maintain spreadsheets), and Lucidchart.
- Lead discovery meetings with clients, new partners, vendors or subject matter experts taking notes, gathering documentation and identifying follow-ups
- Bring an industry-leading perspective / POV about an important area of the customer experience technology stack and create expertise
- Provide opinions and recommendations in all manner of marketing-related technology use cases
- Lead consulting engagements by building the storytelling and developing recommendations for how to best use information and technology to guide programs across all channels and media
- Manage consulting analysts to guide work product development, coach storytelling skills, and educate on technology capabilities
- Leverage existing frameworks and gather important assets and materials
- Oversee internal projects to improve the offerings and capabilities of the team including bringing new consulting engagements to leadership for consideration
- Develop materials to illustrate and educate teams on how CX technology components work together to support evolved customer experiences
- Support business development opportunities across variety of industries as a technology strategy subject matter expert (SME) or finding opportunities within existing clients
Requirements
- 7+ years of experience consulting within technology or marketing OR 7+ years of experience working in a digital agency operating marketing technology in a specific field
- Senior knowledge of Customer Relationship Marketing (CRM) technical concepts, customer experience technology, including loyalty, service, commerce, content, analytics and cloud technologies
- Expert knowledge in a focused capability or capabilities around relational databases, customer data integration, analytic modeling, campaign management, content management, commerce, loyalty, messaging, service and business intelligence systems will be evaluated
- Experience managing people
- Expert proficiency in excel (can maintain spreadsheets), PowerPoint, Lucidchart, Miro and Vizio
- Bachelor's degree from an accredited college/university
- Ability to travel for clients up to 25%
Benefits
- Medical, vision, and dental insurance
- Life insurance
- Short-term and long-term disability insurance
- 401k
- Flexible paid time off
- At least 15 paid holidays per year
- Paid sick and safe leave
- Paid parental leave
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Identity ResolutionData ManagementData ArchitectureAnalyticsArtificial IntelligenceAudience ManagementCampaign ManagementBusiness IntelligenceCustomer Relationship MarketingCustomer Data Integration
Soft skills
Client ManagementStorytellingConsultingRelationship BuildingCoachingFacilitationCommunicationExpectation ManagementDocumentationProject Management
Certifications
Bachelor's Degree
