Destination Pet, LLC

Facilities Support Manager

Destination Pet, LLC

full-time

Posted on:

Location Type: Remote

Location: Remote • Texas • 🇺🇸 United States

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Salary

💰 $76,000 - $90,000 per year

Job Level

Mid-LevelSenior

About the role

  • Manage, prioritize, and triage work orders submitted via Flowpath (CMMS); provide remote troubleshooting support to on-site staff
  • Source, vet, and onboard regional vendors (plumbing, electrical, HVAC, roofing, general contracting); negotiate pricing and define scopes of work
  • Maintain vendor relationships, enforce accountability, and ensure consistent service across markets
  • Maintain awareness of health, safety, sanitation, and regulatory requirements for pet boarding and medical facilities; collaborate with field leadership to resolve issues
  • Oversee end-to-end execution of small- to mid-scale capital projects (renovations, remodels, HVAC upgrades, roof replacements, plumbing overhauls)
  • Develop scopes, review architectural/engineering documents, secure vendor bids, coordinate on-site execution with minimal disruption to pet care operations
  • Manage budgets, schedules, and vendor deliverables with accountability for cost control and results
  • Partner with operations, finance, integrations, and safety to align facilities strategy with company growth and financial objectives
  • Train and support center managers on facilities procedures, troubleshooting protocols, and equipment basics
  • Reports to Sr. Director of Growth and Integration

Requirements

  • 5+ years in multi-site facilities management (preferably in veterinary, hospitality, retail, or pet care sectors)
  • Strong understanding of HVAC, electrical, plumbing, and construction trades
  • Experience managing vendor networks and project bids
  • Ability to work across cross-functional departments, communicate clearly, and problem-solve in real time
  • Proficient with work order platforms (e.g., Flowpath, ServiceChannel, FMX, Agilence) and Microsoft Excel/Google Sheets
  • Comfortable with light travel (10–20%) and supporting teams remotely across time zones
  • Bilingual or animal care experience a plus
Benefits
  • Health, vision, dental
  • Long & short-term disability
  • Life insurance
  • 401k match
  • Pet Care discounts
  • Flexible Time Off
  • A Startup mentality company with stable funding
  • Opportunity to grow your career with a network of like-minded professionals

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
facilities managementHVACplumbingelectricalconstructionvendor managementproject managementbudget managementtroubleshootingcapital projects
Soft skills
communicationproblem-solvingcollaborationaccountabilitytrainingprioritizationnegotiationorganizational skillsleadershipcross-functional teamwork
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