Destination Pet, LLC

Product Manager

• Own the booking funnel
• Own the end-to-end booking experience across Yourgi and Yourgi Pro, with a clear focus on increasing search-to-booking conversion and reducing checkout drop-off
• Define, instrument, and monitor the funnel with clear event definitions, dashboards, and guardrails, raising data quality over time.
• Run an experimentation-driven roadmap
• Identify friction points through data, user insights, and support feedback, then translate them into a prioritized set of experiments and improvements
• Design and run disciplined experiments (A/B tests, holdouts, phased rollouts), analyze results, and scale what works
• Make tradeoffs between speed, UX quality, and technical complexity, keeping teams aligned on scope and expected outcomes
• Work closely with Design, Engineering, Operations, and Customer Success to deliver trust-building booking experiences that work in the real world
• Partner with the team that owns Pro acquisition and onboarding on initiatives that impact marketplace conversion and booking success
• Develop long-term strategy for increasing bookings in partnership with Product Director and VPs.
• Develop deep expertise in Yourgi’s marketplace dynamics, including supply and demand balance, availability management, pricing, and fulfillment workflows.
• Serve as a subject matter expert for bookings and onboarding across web and mobile experiences.

Product Manager, Bookings

Growth Marketing

• Build and own the growth playbook for a two-sided marketplace focused on the supply side - including core metrics, KPIs, and execution rhythms.
• Define and execute growth hacking and tactics to drive bookings and revenue acceleration and report on your progress.
• Translate growth strategy into quarterly plans, OKRs, and prioritized roadmaps.
• Be an instrumental player in generating supply in the 20 new launch markets we’re expanding to in 2026.
• Partner with cross-functional leaders to drive growth across: Provider acquisition, onboarding, utilization, quality, and retention Marketplace balance, liquidity, and local density.
• Design and lead a structured experimentation program, increasing test velocity and ensuring learnings are scaled.
• Own growth reporting and analytics, delivering clear insights and recommendations to senior leadership.
• Support pricing, incentives, promotions, and provider programs with strong measurement discipline.
• Improve end-to-end provider journeys through funnel analysis and cross-functional execution.
• Build scalable processes, tools, and documentation as the business grows.

Director of Operational Growth

Recruitment

• Own full-cycle recruiting for technology and business roles for a B2C digital marketplace, including: Engineering: senior and staff-level engineers and data scientists
• Partner closely with hiring managers to define talent needs, calibrate on role scope, and build effective hiring strategies
• Proactively source, directly contact, and attract top-tier technical talent in a competitive market
• Drive a high-quality candidate experience from first touch through offer and close
• Use data, market insights, and storytelling to influence hiring decisions
• Continuously improve recruiting processes to support scale and speed
• Serve as an HRBP to the President and leadership team, supporting: Performance reviews and feedback cycles, Manager coaching and employee development, Talent planning and organizational health, Culture building
• Provide guidance on employee relations, engagement, and team effectiveness
• Partner with People Operations and leadership to implement people programs aligned with business goals
• Act as a trusted advisor in a dynamic, evolving environment

Recruiting Manager, HR Business Partner

Manager

• Oversee the company’s nationwide portfolio of pet care facilities
• Manage various leasing activities, landlord communications, and property-related data systems
• Ensure lease obligations are met, issues are resolved efficiently
• Assist with facility vendor sourcing and contract management
• First point of contact for lease questions and lease interpretation
• Partner with Legal regarding lease-related legal issues
• Assist with market analyzation and negotiations for new locations

Real Estate Manager

Marketing

• Member of Yourgi leadership team
• Large team leadership, team hiring/growth, and direction setting
• Executive alignment and communication, including board of directors
• Define and evolve Yourgi’s brand narrative to resonate with both pet parents and pet care professionals
• Build trust and credibility in a category where care, safety, and reliability are essential
• Create the marketing / revenue strategy and activate the hyperlocal plan across owned, earned, and paid channels
• Maximize bookings/revenue and generate self-sustaining atomic networks in each city/market
• Lead the comprehensive demand-side go-to-market strategy and execution, from traffic origination to revenue
• Traffic origination: bring new, high-quality visits to Yourgi, prioritizing direct and earned traffic
• New account creation: convert traffic to new Yourgi account signups that have high intent to book
• New bookings: incentivize new account signups to place their 1st booking through a clear value proposition and rewards
• Repeat bookings: influence repeat bookings based on a best-in-class 1st booking experience, a clear reason to return, and rewards
• Partner with Product, Engineering, and Growth and Operations to optimize the consumer journey and maximize revenue
• Use data and consumer insights to continuously refine messaging, positioning, and channel mix over time

Vice President of Marketing, Revenue

Financial Planning and Analysis

• Build and maintain sophisticated financial models tailored to a two-sided marketplace, including forecasting revenue streams (e.g., transaction fees, subscriptions, rewards programs), unit economics, and scenario planning for growth in the pet care sector.
• Partner closely with the Yourgi President and leadership team to provide strategic financial insights, support fundraising efforts, and drive long-range planning and budgeting.
• Lead financial reporting, including preparation of executive-level materials, board presentations (as needed), and analysis of key marketplace metrics (e.g., GMV, take rates, user acquisition costs, retention).
• Oversee balance sheet and cash flow forecasting to ensure liquidity, capital efficiency, and support for app development and scaling initiatives.
• Manage the finance rhythm of business for Yourgi, including monthly/ quarterly reviews, variance analysis, and alignment with cross-functional teams (product, engineering, marketing).
• Support month-end and quarter-end close processes with detailed analysis, ensuring accuracy and compliance in a tech/SaaS environment.
• Drive process improvements in financial systems, tools, and reporting to enhance efficiency, scalability, and data-driven decision-making.
• Monitor and optimize operating expenses, with a focus on tech investments (e.g., AI features, platform enhancements) and marketplace dynamics.
• Provide thought leadership on financial strategies for tech innovation, including AI applications in pet care personalization and SaaS revenue optimization.
• Collaborate with the Group Finance team on consolidated reporting and mentor junior finance staff as the business grows.

Director of Finance

• Build and maintain complex financial models for forecasting, scenario planning, and strategic analysis.
• Lead preparation of board materials and executive-level reporting with a high degree of accuracy and clarity.
• Manage G&A expense planning and analysis, ensuring alignment with company objectives and cost optimization.
• Deliver timely and accurate balance sheet and cash flow forecasts to support liquidity and capital planning.
• Lead and manage the finance rhythm of business processes, including monthly and quarterly reviews, ensuring alignment across teams.
• Play a critical role in long-range planning, partnering with leadership to define financial strategies and growth targets.
• Support month-end and quarter-end close processes with analysis and insights to ensure accuracy and timeliness.
• Drive process improvements in financial planning and reporting systems to enhance efficiency and transparency.
• Provide thought leadership and mentor junior team members to elevate analytical capabilities.

Senior Strategic Finance Manager

Director

• Lives and models the mission, vision, culture, and policies of Destination Pet within yourself and your team.
• Ensures that all centers provide top quality care for our guests, including the delivery of exceptional customer service that focuses on integrated, personalized, and connected care with efficient and productive teams.
• Conducts a minimum monthly center/practice visits or more often as needed to determine overall success.
• Continually monitor the day-to-day operations and strategic initiatives that drive revenue within the assigned District.
• Partner with Center Leadership and District Veterinary Directors manage scheduling to ensure center leaders provide effective staff/doctor scheduling to meet the needs of clients, pets, staff, and business needs.
• Partner with Recruiting and District Veterinary Directors on doctor hiring, retention, support, and compensation.
• Analyzes and utilizes financial reports and statistics from each location, such as profit & loss statements, doctor production reports, and other Key Performance Indicators with District’s management team.
• Celebrating achievements and identifying revenue growth opportunities.
• Analyzes and delivers the results of the operational processes that directly impact the success of their assigned practices or centers.
• Ensures completion of district quarterly inventory.
• Properly reinforces all Destination Pet’s training, safety, service programs.
• Ensure center compliance with federal and local labor laws: DEA, EEOC, ADA, Fair Labor Practices, radiation safety, OSHA, HAZMAT, etc.
• Conducts a weekly call with the district leadership to discuss performance and strategic initiatives.
• Implement a one-on-one cadence for individual growth plans and management development opportunities.
• Partners with center and practice management team to identify and execute additional revenue driving initiatives.
• In partnership with the Center/Practice Management Staff, inspects building and properties and recommends/reports facility repairs and improvements to maintain a safe environment.
• In partnership with center/practice management and safety leadership to monitor and assist with all safety, emergency, and crisis situations.
• Resolve all customer and staff complaints not resolved at a center level.
• Interacts with and treats customers, guests, visitors, and team members in a professional, courteous manner.
• Assume operational oversight, maintaining impeccable facility standards, cleanliness, and operational efficiency.
• Cultivate a pervasive culture of safety, instilling a mindset of vigilance and care among all team members.
• Embrace and execute any additional responsibilities as needed by the organization's evolving needs.

District Director

Data Analyst

• Design, develop, and maintain interactive Power BI dashboards and reports using data from Snowflake and other sources
• Build efficient data models and write DAX measures to ensure accuracy and performance
• Collaborate with stakeholders to gather business requirements and translate them into effective visualizations
• Optimize Power BI performance, including query tuning and dataset design
• Document data sources, models, and processes in tools such as Azure DevOps and Confluence
• Participate in daily standups and sprint planning to align priorities and delivery timelines
• Support ad hoc reporting needs and provide data-driven insights to internal teams.