Destination Pet, LLC

Full-stack Engineer

• Work with engineering and business partners to define and build out complex solutions driving value through business process automation and new product capabilities and innovations.
• Lead solution development end-to-end for new innovations with iterative improvements.
• Strong emphasis on customer journey, product quality, performance tuning, troubleshooting, and continuous development.
• Develop architectures that scale well, can be maintained responsively and efficiently, and follow many other enterprise best practices.
• Document software designs, objectives, and create and respond to RFCs in a shared collaboration environment such as Confluence.
• Develop business logic to empower our web and mobile applications via RESTful APIs.
• Design and develop services in a serverless AWS architecture to maintain modularity, performance, security, development efficiency and enhancements.
• Participate application design and design services that support those applications.
• Work in an agile development environment, maintaining user story and task status, t-shirt sizing.
• Respond to bugs and support issues to ensure web users are delighted to use our applications.
• Conduct code reviews, create pull requests, respond to peer and manager feedback to improve source code, designs and deliverables.
• Communicate on all open projects and give updates to both team members and Technology team staff.

Senior Software Engineer

Performance Marketing

• Develop and manage a full-funnel paid media strategy across platforms including Meta, Google, YouTube, LinkedIn, Reddit, TikTok, TV, out-of-home, and others
• Lead media planning, buying, budgeting, testing frameworks, and ongoing optimization
• Monitor and analyze campaign performance, translating data into actionable insights and strategic recommendations
• Track, manage, and report on all paid media spend
• Collaborate with creative and content teams to ensure assets are optimized for performance and aligned with brand standards
• Partner with influencer, organic social, and lifecycle marketing leads to maintain cohesive messaging and integrated channel strategies
• Stay informed on platform updates, algorithm shifts, competitive trends, and emerging ad technologies
• Build and maintain strong relationships with external partners, including Meta, Google, and TikTok reps
• Oversee proper implementation of pixels, conversion tracking, UTMs, and event-based targeting in partnership with dev and analytics teams
• Support forecasting efforts for spend, performance, and acquisition targets
• Contribute to crisis management planning alongside our PR agency

Paid Media Manager

Copywriter

• Activate, configure, analyze, and maintain the organization’s CRM platform and partners at a high standard.
• Creation of Workflows, Triggers, and Automations
• Marketing campaigns including drip campaigns and ad-hoc sends
• User segmentation
• User funnel optimizations to increase conversions during our sign-up process.
• Assist with marketing and data capture efforts across all our marketing channels.
• Contribute to creative brainstorming sessions and support ongoing concept development for new CRM strategies and marketing campaigns.
• Collaborate cross with departments with Marketing, Customer Support, IT, and Product to understand business requirements and translate them into CRM workflows and automations.
• Troubleshoot system issues, manage CRM integrations with other platforms/tools, and coordinate with vendors or technical teams as needed.
• Maintain data integrity, monitor data quality, perform regular clean-ups, ensure accuracy and up-to-date records.
• Meet deadlines and manage multiple projects simultaneously in a fast-paced environment.

Copy Writer

Customer Success Manager

• Activate, configure, analyze, and maintain the organization’s CRM platform and partners at a high standard.
• Creation of Workflows, Triggers, and Automations
• Marketing campaigns including drip campaigns and ad-hoc sends
• User segmentation
• User funnel optimizations to increase conversions during our sign-up process
• Assist with marketing and data capture efforts across all our marketing channels
• Contribute to creative brainstorming sessions and support ongoing concept development for new CRM strategies and marketing campaigns.
• Collaborate cross with departments with Marketing, Customer Support, IT, and Product to understand business requirements and translate them into CRM workflows and automations.
• Troubleshoot system issues, manage CRM integrations with other platforms/tools, and coordinate with vendors or technical teams as needed.
• Maintain data integrity, monitor data quality, perform regular clean-ups, ensure accuracy and up-to-date records.
• Meet deadlines and manage multiple projects simultaneously in a fast-paced environment.

CRM Specialist

Data Analyst

• Own and maintain transformation pipelines in dbt , helping define and standardize our data modeling layer (e.g., staging, intermediate, and mart layers).
• Collaborate with stakeholders across departments (Product, Finance, Ops, Marketing) to define KPIs and ensure they’re consistently and accurately reflected in our reporting layer.
• Translate raw data from our cloud data warehouse (e.g., Snowflake, BigQuery , Redshift) into clean, structured, business-ready datasets.
• Use SQL daily to write efficient, well-documented code for data transformations and ad hoc queries.
• Participate in code reviews, help enforce dbt best practices, and assist in driving data engineering standards.
• (Bonus) Build dashboards or visualizations in BI tools (e.g., Power BI, Looker, Mode) when needed to support business stakeholders.
• (Bonus) Support the design and evaluation of predictive models using Python or similar tools for advanced analytical use cases.

Analyst

• Analyze potential veterinary hospital and pet care business acquisitions and capital investment
• Analyze acquisition targets, focusing on P&L statements and conducting quality of earnings analyses
• Build valuation models and assist in recommending deal structures and terms
• Manage multiple acquisition workstreams
• Monitor post-acquisition performance
• Support senior leadership with investment presentations
• Assist with special projects and optimize M&A team processes
• Support FP&A efforts by evaluating the performance of existing centers

Mergers & Acquisitions Analyst

Compliance

• Oversee all licensing, permitting, and registration requirements across multi-state veterinary and pet-care operations.
• Supervise and develop Licensing & Permitting staff.
• Ensure timely renewals, accurate filings, and documentation of all required licenses and certifications.
• Partner with Operations, Facilities, and Veterinary leadership to prevent lapses or non-compliance.
• Maintain and improve systems for tracking renewals, expirations, and jurisdiction-specific requirements.
• Serve as the Compliance Department’s key point of contact for field and operations leaders on licensing and permitting matters.
• Develop and deliver educational materials, guidance, and presentations to enhance understanding of compliance, safety, and workers’ compensation processes.
• Collaborate with Legal and IT leadership to identify opportunities for using ChatGPT and AI-based tools to streamline workflows and enhance compliance documentation.

Licensing & Field Compliance Manager

Marketing

• Lead regional market analysis to identify growth opportunities and guide team strategy
• Develop scalable, localized marketing plans aligned with national brand goals
• Serve as the primary liaison between field marketing and senior leadership
• Collaborate with Creative and Brand teams to ensure consistency and innovation
• Lead planning and execution of regional events, activations, and community outreach
• Cultivate strategic partnerships with local Veterinarians, animal shelters, and businesses
• Manage regional marketing budgets and ensure cost-effective execution
• Monitor KPIs and lead monthly business reviews with direct reports
• Coach and mentor Field Marketing Managers to achieve performance targets

Senior Field Marketing Manager

Product Manager

• Participate in UX design and product designs meetings
• Become a subject matter expert of Yourgi Pro and Yourgi products
• Develop and execute test cases for mobile and web applications
• Test APIs using Postman
• Develop test strategies to assure comprehensive quality review
• Participate in daily standups and sprint planning
• Communicate on all open projects and give updates

Senior Product Owner

• Develop and manage full-funnel paid media strategy across platforms (Meta, Google, YouTube, LinkedIn, Reddit, TikTok, TV, Billboards, and more)
• Own media planning, buying, budgeting, A/B testing, and optimization
• Analyze campaign performance and provide strategic insights and actionable recommendations
• Track and report ad spend
• Collaborate with creative and content teams to ensure paid assets are optimized for performance and aligned with brand voice
• Partner with influencer, organic social, and lifecycle marketing leads to ensure channel integration and consistent messaging
• Stay on top of platform trends, algorithm changes, and emerging ad tech to keep Yourgi ahead of the curve
• Build and maintain strong vendor/platform relationships (e.g., Meta, Google, TikTok reps)

Paid Media Specialist

Social Media Manager

• Create, shoot, and edit original, high-performing content (short-form video, Reels, TikTok’s, carousels, graphics, etc.)
• Develop and execute a content strategy that grows reach, engagement, and brand love across TikTok, Instagram, Facebook, YouTube Shorts, etc.
• Pitch, storyboard, and produce trend-driven and evergreen content that aligns with our mission and voice.
• Be the on-camera talent for lifestyle and behind-the-scenes content—your pet can (and should) make regular appearances.
• Use performance insights to fine-tune content and strategy for each platform.
• Engage actively with our audience—responding to comments, participating in trends, and building community.
• Collaborate with marketing, design, and product teams to maintain brand alignment.
• Keep a pulse on pet culture, social trends, and platform updates to drive innovation in content.
• Assist with influencer/creator outreach and UGC strategies when needed.
• Attend events, shoots, etc. to capture assets.
• Sprinklr platform for posting, UGC, and reporting.

Social Media Marketing Specialist

Recruitment

• Create and post Workday job requisitions based on center needs.
• Draft and send offer letters to candidates within Workday , our ATS and HR database, ensuring all details are accurate and in compliance with company policies.
• Collaborate with hiring managers and HR to ensure offer details align with compensation structures and role specifications.
• Oversee the offer acceptance process, keeping candidates informed about next steps.
• Serve as a point of contact for candidates during the offer and pre-employment phases.
• Address candidate queries related to the offer, hiring process, or onboarding taking care to relay information clearly and professionally.
• Accurately maintain candidate-related documents (resumes, offer letters, background check results, etc.) in the applicant tracking system (ATS) or HR database.
• Proactively monitor requisition status and ensure hiring managers stay on top of the recruitment process by conducting timely check-ins if no movement is noted in their Workday job requisition(s).
• Provide additional support to hiring managers upon request, including reviewing resumes, conducting phone screenings, and scheduling interviews.
• Assist in any other recruitment-related tasks and training as needed to help streamline and inform on the hiring process.

Recruiting Support Partner

Manager

• Manage, prioritize, and triage work orders submitted via Flowpath (CMMS); provide remote troubleshooting support to on-site staff
• Source, vet, and onboard regional vendors (plumbing, electrical, HVAC, roofing, general contracting); negotiate pricing and define scopes of work
• Maintain vendor relationships, enforce accountability, and ensure consistent service across markets
• Maintain awareness of health, safety, sanitation, and regulatory requirements for pet boarding and medical facilities; collaborate with field leadership to resolve issues
• Oversee end-to-end execution of small- to mid-scale capital projects (renovations, remodels, HVAC upgrades, roof replacements, plumbing overhauls)
• Develop scopes, review architectural/engineering documents, secure vendor bids, coordinate on-site execution with minimal disruption to pet care operations
• Manage budgets, schedules, and vendor deliverables with accountability for cost control and results
• Partner with operations, finance, integrations, and safety to align facilities strategy with company growth and financial objectives
• Train and support center managers on facilities procedures, troubleshooting protocols, and equipment basics
• Reports to Sr. Director of Growth and Integration

Facilities Support Manager

• Supports the mission, vision, culture and policies of Destination Pet
• Ensures exceptional customer service through personal contact with customers, associate training, resolution of customer complaints, and delivery of services
• Collaborates with Destination Pet Support Staff (Operations, HR, Marketing, Facilities, Legal, etc.)
• Ensures cohesiveness of pet care services and cross training
• Recruits, hires, motivates, trains, promotes, counsels, and terminates center staff when necessary
• Oversees staff scheduling to provide outstanding service while managing to a set budget
• Manages center payroll and ensures timely payroll approval
• Works with HR to ensure compliance with federal and local labor laws (OSHA, EEOC, ADA, Fair Labor Practices)
• Conducts safety training and enforces safe-handling rules
• Prepares and delivers annual performance reviews
• Monitors and responds to pet guests' needs to ensure safety, security, and comfort
• Resolves customer and staff complaints
• Manages center’s social media accounts with weekly postings and replies
• Creates and executes local marketing programs and attends community events
• Maintains inventory of supplies; reorders and restocks as necessary
• Monitors and manages all center computer systems and addresses maintenance needs
• Utilizes financial reports and statistics; responsible for cash management and bank deposits
• Promotes Destination Pet programs and assists other team members as needed
• Performs other duties as assigned