Signet Jewelers

Ecommerce

• Develop demand, shipped sales and margin plans at the day, week, month and annual level for the Ecomm channel
• Present plans and forecasts to management team
• Facilitate reporting to track performance against expectations
• Analyze historical data and current trends to identify risks and opportunities for sales, margin and recommend solutions and options to management
• Complete ad hoc/deep dive assignments and proactively seek opportunities to conduct analysis that will drive bottom line results for the online business
• Drive promotional cadence for Ecomm, taking into account what makes sense for the brand and in Stores
• Analyze the performance of promotions and make recommendations to maximize the effectiveness of the promotional calendar
• Review promotional collateral to ensure correct merchandise specifications and legal requirements
• Pull and manipulate data (site, marketing, customer, merch) from multiple resources (Adobe Analytics, Tableau, Business Objects) and bring it together in a cohesive story for online and offline customer behaviors
• Identify opportunities for process improvements and automation to standardize analysis workflows and improve efficiency
• Work cross-functionally with Merchandising, Marketing, Finance and Ecomm teams to achieve financial objectives of the brand

Senior E-Commerce Planner

Manager

• Lead and develop a team of Business Analysts and Systems Analysts to ensure high-quality requirements, documentation, and testing standards
• Act as lead Analyst on key initiatives, partnering with business leaders, IT, and vendors to define scope and deliver customer-facing digital platform solutions
• Recruit, mentor, train BAs; enforce standards; build trusted relationships; leverage AI for knowledge management and risk analysis
• Serve as lead BA on high-priority projects; act as Systems Analyst on product teams; oversee end-to-end testing and UAT; guide adoption of AI-powered solutions
• Ensure timely creation of scope, epics, user stories, test plans, and user guides; lead RFP processes; identify and escalate risks impacting project progress

Senior Manager, Technology Delivery and Analysis

Procurement

• Strategic Sourcing & Procurement: Develop and execute sourcing strategies for diamonds and related commodities.
• Lead vendor selection, negotiation, and contract management to ensure quality, cost-efficiency, and ethical sourcing
• Supply Chain & Inventory Management: Oversee supply and demand planning for the diamond category. Monitor inventory levels and align procurement with manufacturing and retail needs.
• Compliance & Ethical Standards: Ensure adherence to international sourcing regulations (e.g., Kimberley Process). Implement and monitor compliance frameworks across the supply chain.
• Vendor Relationship Management: Maintain and strengthen relationships with key suppliers and partners. Conduct performance reviews and manage corrective actions when needed.
• Diamond Pricing & Market Trends: Track global diamond pricing benchmarks and market trends to inform procurement strategy. Analyze historical and real-time data to anticipate price fluctuations and supply chain risks.
• Provide insights and recommendations to internal stakeholders on timing, volume, and sourcing regions to optimize cost and value.
• Vertical Integration Support: Collaborate on initiatives to streamline Signet’s vertical integration efforts. Coordinate assembly, service, and repair functions with sourcing operations.
• Financial & Process Modeling: Provide financial modeling to support sourcing decisions and cost optimization. Map and improve sourcing processes for efficiency and transparency.

Senior Manager, Diamond Sourcing Commodity

Human Resources

• Strategic Partnership & Advisory: Collaborate with business leaders to develop and implement HR strategies that support business goals.
• Talent & Culture Development: Lead initiatives to enhance employee engagement, retention, and development.
• HR Operations & Compliance: Oversee compensation, benefits, and rewards programs to ensure competitiveness and fairness. Ensure compliance with labor laws and internal policies. Partner with Centers of Excellence (COEs) for recruitment, learning & development, and mobility.
• Data & Analytics: Analyze HR metrics to identify trends and areas for improvement. Prepare reports and insights to influence business decisions.
• Change Management: Leads and supports organizational change initiatives. Coaches leaders through transitions and transformation efforts

Human Resources Business Partner

• Research, plan, create, build, and launch content on Kay & Kay Outlet websites that encourages browsing, searching, discovery, and conversion while ensuring content and product marketed across digital marketing channels is cohesive and omni-channel
• Manage, update, and create organic content for Kay & Kay Outlet websites to drive organic search rankings within Google search engines
• Partner with SEO Manager and Search Agency to optimize/pivot content based on ever-changing Google Core Vital Benchmark
• Govern 3rd party marketing tools (BazaarVoice, Medallia, SYTE, Fanreel, Narvar, Tangiblee, Segoma, Decibel, GroupBy) to listen, learn, enhance, and improve experience for our customers
• Collaborate with eMerchandising team to create product categories, enhance online search results, and launch new brands/collections
• Perform regular audits of the Kay and Kay Outlet websites while ensuring websites are functioning accordingly, each day
• Escalate and submit tickets for issues that occur on the websites
• Participate in release and general UAT testing and approve new/enhanced functionality
• Work closely with creative services on developing content that speaks to what the customers are looking for and that is competitive within the marketplace that follow brand guidelines
• Evaluate the impact of website content and product assortments to improve customer experience and use learned data for future planning and content development

Hybrid eCommerce Content Specialist

• Develop and Maintain Compliance Programs: Design, implement, and manage comprehensive customs and trade compliance policies, procedures, training programs, and toolkits to ensure adherence to all applicable international, federal, and industry regulations.
• Trade Compliance: Ensure adherence to international trade laws and regulations (e.g., import/export controls, customs compliance). Collaborate with legal and compliance teams to manage risk and maintain audit readiness.
• Monitor Regulatory Changes: Stay current on global customs regulations, tariffs, and trade developments. Proactively advise senior management and relevant departments on required strategic and operational adjustments to maintain compliance.
• Lead Compliance Audits: Conduct regular internal compliance assessments and trade audits to identify risk areas, ensure adherence to recordkeeping requirements, and implement corrective actions where necessary.
• Cross-Functional Collaboration: Partner with key departments—such as logistics, legal, finance, sales, and supply chain—to ensure compliance into daily operations and support new business initiatives.
• Government Relations: Act as the primary liaison with customs authorities and other relevant regulatory bodies.
• Team Leadership: Supervise and guide customs compliance professionals, ensuring ongoing training and development to maintain a high level of regulatory knowledge and performance within the team. Partner with Finance, Legal, ESG, and supply chain to drive strategic initiatives. Champion diversity, equity and inclusion in supplier engagement and team development.
• Documentation Oversight: Ensure the accurate and timely preparation and submission of customs declarations and related trade documentation in compliance with all legal requirements.
• Investigations and Resolutions: Lead internal investigations of potential compliance breaches. Manage regulatory inquiries and negotiate resolutions or settlements with government agencies when necessary.

Senior E-Commerce Planner

Senior Manager, Technology Delivery and Analysis

Senior Manager, Diamond Sourcing Commodity

Human Resources Business Partner

Hybrid eCommerce Content Specialist

Director of Strategic Sourcing Compliance