Signet Jewelers

Hybrid eCommerce Content Specialist

Signet Jewelers

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Salary

💰 $47,500 - $60,000 per year

Job Level

Junior

About the role

  • Research, plan, create, build, and launch content on Kay & Kay Outlet websites that encourages browsing, searching, discovery, and conversion while ensuring content and product marketed across digital marketing channels is cohesive and omni-channel
  • Manage, update, and create organic content for Kay & Kay Outlet websites to drive organic search rankings within Google search engines
  • Partner with SEO Manager and Search Agency to optimize/pivot content based on ever-changing Google Core Vital Benchmark
  • Govern 3rd party marketing tools (BazaarVoice, Medallia, SYTE, Fanreel, Narvar, Tangiblee, Segoma, Decibel, GroupBy) to listen, learn, enhance, and improve experience for our customers
  • Collaborate with eMerchandising team to create product categories, enhance online search results, and launch new brands/collections
  • Perform regular audits of the Kay and Kay Outlet websites while ensuring websites are functioning accordingly, each day
  • Escalate and submit tickets for issues that occur on the websites
  • Participate in release and general UAT testing and approve new/enhanced functionality
  • Work closely with creative services on developing content that speaks to what the customers are looking for and that is competitive within the marketplace that follow brand guidelines
  • Evaluate the impact of website content and product assortments to improve customer experience and use learned data for future planning and content development

Requirements

  • Bachelor's degree in business or related field, preferred 1+ years in similar role
  • Experience with tools like Smart Edit CMS (or other CMS tool), BazaarVoice Ratings & Reviews, Adobe Experience Platform, Adobe Analytics and JIRA are a plus