Define and champion a clear product vision and strategy for the e-commerce platform (website, mobile, and in-store technology).
Conduct market research, competitive analysis, and synthesize customer data to identify high-impact opportunities.
Own the product lifecycle from ideation through development, launch, and post-launch optimization using agile methodologies.
Oversee the entire digital shopping funnel, focusing on optimizing key areas such as site search, navigation, and checkout flow.
Develop and execute a rigorous A/B testing and experimentation roadmap to drive measurable improvements in KPIs.
Manage integrations with critical e-commerce back-end systems.
Lead the development of omnichannel features that seamlessly connect online and physical retail worlds.
Collaborate with retail operations and store teams to identify technology needs that enhance the in-store customer experience.
Requirements
10+ years of progressive experience in Product Management, with a minimum of 3 years directly managing e-commerce or digital retail products.
Proven track record of defining and launching successful, customer-facing features that drove significant revenue and/or conversion rate improvements.
Deep understanding of the entire e-commerce technology stack and fluency in digital retail KPIs (e.g., traffic, conversion, AOV, bounce rate, return rate).
Demonstrated experience working with AI/ML teams to launch data-intensive products, particularly in personalization or recommendation engines.
Experience with Agile development methodologies (Scrum/Kanban) and product management tools (e.g., Jira, Asana, Productboard).
Strong analytical skills and experience working with web analytics platforms (e.g., Google Analytics, Adobe Analytics) to make data-driven decisions.
Excellent written and verbal communication skills, with the ability to influence stakeholders at all levels.
(Preferred) Experience with specific e-commerce platforms like Shopify Plus, Salesforce Commerce Cloud, or Magento.
Bachelor's degree in Business, Computer Science, or a related field; MBA or equivalent is a plus.
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