Signet Jewelers

Payroll

• Responsible for administrative payroll tasks for 600+ Customer Connection Center team members
• Track, analyze, and recommend actions based on attendance trends
• Provide attendance guidelines to team members
• Audit time punches and reconcile payroll data
• Communicate with supervisors regarding attendance policies

Workforce Compliance & Payroll Specialist

Customer Support

• Analyze contact center trends and performance metrics
• Monitor inbound and outbound call traffic
• Create staffing schedules to meet goals
• Conduct training on scheduling processes
• Generate and publish agent schedules

Customer Care Scheduler, Operations

Solutions Engineer

• Collaborate with internal teams to produce highly available and scalable design and architecture.
• Define and document best practices and strategies regarding application deployment and infrastructure maintenance.
• Act as the technical lead for assigned projects, owning the solution architecture, guiding the project team, overseeing technical execution, tracking progress, and leading project reviews with IT and business stakeholders throughout all phases of the project lifecycle.
• Architect and develop applications that integrate with commercial and open-source LLM platforms through APIs and SDKs, ensuring scalability, security, reliability, and cost efficiency.
• Lead the design of Retrieval-Augmented Generation (RAG) solutions by integrating enterprise knowledge sources, databases, APIs, and retail systems.
• Evaluate emerging AI technologies and recommend appropriate models, frameworks, and cloud services to support business objectives.
• Understand the current application infrastructure and functionalities.

Cloud Solutions Architect

Manager

• leading a district store operations team to create and maintain the company's high standards
• focus on merchandising, sales, and leading activities required to achieve the Region's goals including:
• Unit sales performance
• Personnel management
• Customer service
• Merchandise presentation
• Loss prevention
• Expense control
• Overall district administration P & L
• Acting as a role model and holding employees accountable for meeting company customer service standards
• Recruiting, interviewing, selecting and training employees based on manpower planning is essential

District Manager

Art Director

• Help concept, plan, and execute on-set art direction for campaign and product shoots across both brands — from casting and styling references to set design, lighting mood, and post-production direction.
• Partner with the Creative Director and Copywriter to develop campaign territories, taglines, and visual platforms that flex across the everyday elevated Zales register and the high energy Banter voice.
• Build polished, presentation-ready decks and creative pitches for internal leadership, cross-functional partners, and external brand collaborators.
• Design and adapt assets across channels from digital, social, email, paid media, in-store, and OOH — ensuring every touchpoint feels cohesive and elevated.
• Maintain and evolve the visual identity for both brands, keeping work distinct, consistent, and unique from other competitors.
• Think strategically: Bring a point of view, not just execution and comfortable navigating brand tensions to sharpen and push the creative.
• Work alongside brand marketing, merchandising, digital, and social partners to deliver creative that's both gorgeous and grounded in business goals.
• Help prep decks, wardrobe and styling notes, retouching markups, and shot lists that keep productions running smoothly.
• Champion best practices in adhering to brand guidelines including craft, typography, design, and campaign storytelling.

Associate Art Director

Marketing

• Owns the end-to-end lifecycle of digital campaigns across owned and paid channels, from brief through launch and optimization.
• Drives alignment across internal teams to deliver campaigns that are on-strategy, on-time, and accountable to the Zales and Banter marketing calendars.
• Leads the development of campaign briefs from strategic inputs, translating business objectives and brand direction into clear, actionable creative briefs.
• Owns the QA process across all creative rounds, ensuring assets meet brand, legal, and technical requirements before launch.
• Acts as the orchestrator of cross-functional campaign workstreams across Brand, Creative, Media, and agency partners from kickoff through launch.
• Builds and maintains campaign project plans reflecting realistic timelines, resource constraints, and approval sequences across a complex calendar.

Senior Marketing Specialist

Backend Engineer

• Own the cross-enterprise architectural view and define enterprise technical roadmap
• Lead harmonization of Signet's multi-brand technology estate
• Establish enterprise architecture standards and serve as arbiter for cross-cutting decisions
• Provide hands-on architectural leadership on high-impact initiatives
• Drive AI-assisted, agentic development model
• Build trust-based relationships with senior executives across departments

Chief Architect

• Responsible for selection and supervision of multiple store managers
• Monitors team member progress and performance
• Conducts regular site visits for supervision and communication
• Creates action plans for talent development and recruitment
• Ensures compliance with training and risk management initiatives
• Supports strategic growth objectives through recruitment and retaining talent
• Promotes diversity, equity, and inclusion initiatives

• Multi-unit Leader responsible for the selection and direct supervision of multiple store managers
• Communicates performance expectations and ensures team understanding of impact on company success
• Monitors progress and evaluates performance against standards
• Provides leadership, guidance and coaching for team members
• Conducts regular site visits to monitor operations and ensure consistency with Company values
• Creates and implements action plans to develop or recruit talent
• Ensures a compelling onboarding experience for all team members
• Assures compliance with all regulatory and company requirements and standards
• Builds mutual trust and foster collaboration among business peers and partners.

Human Resources

• Act as a trusted advisor to field and/or corporate leaders on people priorities and organizational needs
• Translate business goals into practical people strategies and HR solutions
• Advise leaders through employee relations concerns, performance conversations, corrective action, and workplace investigations as appropriate
• Support organizational changes, leadership transitions, workforce planning discussions, and change management efforts
• Collaborating with HR Centers of Excellence, Talent Acquisition, Compensation, Benefits, Learning & Development, and other partners to deliver aligned support

Senior Manager, Human Resources Business Partner

Cloud Engineer

• Design, create, and manage cloud applications and services using AWS services
• Integrate and optimize CI/CD pipelines for AWS application deployments
• Monitor AWS service performance using tools like CloudWatch
• Collaborate closely with engineering, DevOps, and offshore teams
• Remain updated on the latest AWS services, Node.js, TypeScript features

Senior AWS Engineer – Enterprise Services Integration

Data Engineer

• Elicit, analyze, and document functional requirements for marketing and customer data use cases
• Translate business needs into clear technical stories, acceptance criteria, test cases, and implementation artifacts
• Partner with marketing teams to support user journeys, channel activation campaigns, and personalization use cases
• Support requirements related to Adobe RTCDP and AEP, including: Audience definition and activation, Data ingestion and enrichment, Profile and identity considerations
• Facilitate discussions between business, marketing, engineering, and platform teams to ensure shared understanding
• Maintain high‑quality documentation, including: Business requirements documents (BRDs), Functional specifications, User stories and process flows
• Assist with validation of delivered solutions against documented requirements
• Use spreadsheets and other analytical tools to support requirement analysis, data validation, and impact assessment

System Analyst – Adobe Real-Time Customer Data Platform

Ecommerce

• Assist in driving the merchandise sales and margin of the brands they support through merchandising, navigation adjustments, site optimization, maintenance and analytics.
• Merchandising of webstore including taxonomy maintenance, product maintenance and attribution review;
• Promotion Creation and Execution of Pricing Events;
• Execute Site Optimization tasks inclusive of SEO best practices for Site Content, highlighting key items, sequencing of product to support promotion;
• Weekly/Monthly Reporting and Competitive Analysis
• Implement merchandising execution based on Manager, Brand eCommerce direction, including product sequencing, key item highlights, and promotional support.
• Apply and maintain badging and campaign support in alignment with approved merchandising and promotional strategies.
• Assist the Manager and Analyst with competitive reporting and KPI analysis, helping surface execution issues and optimization opportunities.

eCommerce Optimization Specialist

• leading a district store operations team to create and maintain the company's high standards
• focus on merchandising, sales, and leading activities required to achieve the Region's goals including unit sales performance, personnel management, customer service, merchandise presentation, loss prevention, expense control, overall district administration

• leading a district store operations team to create and maintain the company's high standards
• focus on merchandising, sales, and leading activities required to achieve the Region's goals including:
• - Unit sales performance
• - Personnel management
• - Customer service
• - Merchandise presentation
• - Loss prevention
• - Expense control
• - Overall district administration P & L
• Acting as a role model and holding employees accountable for meeting company customer service standards
• Recruiting, interviewing, selecting and training employees based on manpower planning is essential