Signet Jewelers

People Operations

• Multi-unit Leader responsible for the selection and supervision of store managers
• Communicates performance expectations and ensures team members understand their impact
• Monitors progress and evaluates performance
• Provides leadership and coaching for team members
• Conducts regular site visits to provide supervision and monitor operations
• Creates and implements action plans for talent development
• Ensures onboarding includes comprehensive training plans
• Drives technology adoption through engagement and monitoring
• Collaborates with internal teams to foster open communication
• Coaches SM and team members in operational and team issues

District Manager

Recruitment

• Own end-to-end recruiting for Director+ corporate roles
• Lead high-quality intake discussions with senior leaders
• Drive structured, efficient, and high-touch search processes
• Map talent markets and build pipelines of passive candidates

Talent Acquisition Partner – Director, Executive

Manager

• Multi-unit Leader responsible for the selection and direct supervision of multiple store managers across a district
• Communicates performance expectations and ensures all team members understand the impact of their performance on company success
• Monitors progress and learning of team members and evaluates performance against standards
• Provides leadership, guidance and coaching for all team members through success, opportunities, and skill development
• Conducts regular site visits to monitor operations and ensure consistency with Company values
• Creates and implements action plans to develop or recruit talent and ensure continuous availability of staff needed to meet business objectives
• Ensures a compelling onboarding experience for all team members

• People: Multi-unit Leader responsible for the selection and direct supervision of multiple store managers across a district.
• Communicates performance expectations and ensures all team members understand the impact of their performance on company success.
• Conducts regular site visits to provide supervision, ensure communication, and monitor operations.
• Creates and implements action plans to develop or recruit talent.
• Leadership: Support strategic growth objectives through the recruitment, hiring, evaluating, training, developing, and retaining a productive team.
• Ensures a superior team member and customer experience while maintaining compliance with all applicable regulatory and company requirements.
• Collaboration: Serve as an advisor and subject matter expert to assigned district and interact with all levels of the organization.
• Performance: Promote and reinforce corporate expectations for brand, culture, and performance.
• Strategy: Provide quality input into the sales, profit, and capital budget planning processes.
• Conducts self in a manner that will merit the goodwill and respect of customers and fellow employees.

Architect

• Lead the architecture, design, and technical oversight of enterprise integration solutions.
• Design scalable, secure, and resilient integration patterns, APIs, and messaging workflows.
• Provide architectural oversight and implementation guidance.
• Partner with data and application architects for alignment.
• Provide backup support for AWS deployment activities.
• Provide Level 3 production support for integration incidents.
• Monitor and optimize integration solutions for performance and reliability.
• Analyze AWS usage and recommend improvements.

AWS Integration Architect

• Leading a district store operations team to create and maintain the company's high standards
• Focus on merchandising, sales, and leading activities required to achieve the Region's goals including: Unit sales performance, Personnel management, Customer service, Merchandise presentation, Loss prevention, Expense control, Overall district administration, P & L
• Acting as a role model and holding employees accountable for meeting company customer service standards
• Recruiting, interviewing, selecting and training employees based on manpower planning is essential

Marketing

• Supports development of integrated marketing strategies for the Kay brand, collections, and seasonal campaigns
• Partners with Sr Marketing Managers & Merchandising to understand product priorities and translate them into clear strategic direction
• Converts high‑level strategies into actionable messaging frameworks, promotional approaches, creative briefs, and product storytelling that reinforce brand positioning to help guide and brief both the IAT and IIMT
• Partners with Sr. Marketing Managers to translate the brand and campaign strategy into actionable creative direction
• Supports the development and delivery of campaign briefs for the creative agency, ensuring product priorities, objectives, insights, and messaging are clearly defined
• Collaborates closely with the agency throughout creative development and production to ensure concepts, assets, and deliverables align with strategy, meet campaign goals, and maintain brand consistency
• Oversees end‑to‑end execution of brand and campaign programs, managing timelines, budgets, deliverables, and performance tracking
• Support the Integrated Marketing Team on leading cross‑functional teams across digital marketing, paid media, email, ecommerce, retail experience, social, promotions, and print to bring campaigns to market
• Ensures all assets and activations are delivered accurately, on time, and in alignment with the approved brand and campaign strategy
• Collaborates with Merchandising, Product Development, Legal and Creative teams to develop positioning and go‑to‑market strategies for new or refreshed Kay brands and collections
• Contributes to naming, storytelling, messaging, and launch strategy
• Partners with Marketing Analytics and Marketing Research to analyze campaign and program performance
• Leverages consumer insights, competitive analysis, and market trends to identify opportunities to optimize campaign performance and drive brand growth
• Works with Operations, Analytics, and external partners/vendors to track and report on marketing KPIs
• Supports development of post‑campaign reporting to summarize learnings, insights, and recommendations
• Collaborates with agencies and internal teams to drive continual performance improvement and effective spend

Marketing Specialist

Marketing Operations

• Own the end-to-end campaign timelines and executional model with clear deliverables and accountability
• Establish clear ways of working across internal channel and agency partner teams
• Own intake, prioritization and dependency management across initiatives and agency partners
• Build content planning and production roadmaps, facilitating meetings and tracking progress towards milestones
• Proactively identify risk, bottlenecks and dependencies to keep projects on track
• Own briefing standards, workflow models and RACI for tactical execution of creative and content deliverables
• Partner with brand and cross-functional leaders to align campaign execution with channel best practices and customer experience
• Coordinates across creative, content, channel and production teams to ensure the right assets are delivered to the right channels at the right time
• Leads campaign post-mortems to identify learnings and drive continuous growth

Senior Manager, Content Development – Marketing Operations

Ecommerce

• Execute SKU setup and ongoing updates within PIM and related systems for Kay, Kay Outlet, and Peoples websites
• Review and maintain product attributes, imagery, and content to ensure accuracy and customer‑friendly presentation
• Assign products to the appropriate taxonomy, categories, and facet values following established guidelines
• Support dropship assortment setup and maintenance, including basic inventory checks and vendor coordination
• Perform QA checks before and after products go live to ensure accurate site display and readiness
• Escalate data, inventory, or setup issues to senior team members as needed
• Conduct routine site checks to validate product availability, pricing, links, and variations
• Assist with product linking (e.g., size, metal, or style variations) to support proper site organization
• Maintain clearance and promotional categorizations under guidance
• Review marketing links and site placements to ensure accuracy and functionality
• Document and report issues such as broken links, incorrect pricing, or missing product data
• Partner with Merchandising, Marketing, IT, and Operations teams to support timely execution
• Support resolution of basic product or order‑related issues by routing to the appropriate team
• Participate in team meetings, training sessions, and assigned projects

eCommerce Merchandiser

• Lead the end-to-end digital site experience across Kay and Kay Outlet, ensuring a cohesive, customer-centric journey that drives engagement, conversion, and revenue
• Own the execution of onsite brand strategy, ensuring the site experience consistently reflects brand positioning and aligns with overall business priorities and strategic direction
• Define and execute a data-driven optimization roadmap to improve engagement, conversion, and revenue
• Optimize core experiences including navigation, PLP, PDP, landing pages and internal search ensuring alignment to customer intent and business goals
• Identify friction points across the customer journey and implement solutions that improve performance at scale
• Partner with Marketing to ensure traffic intent aligns with landing page and onsite experience
• Collaborate with Product and Engineering to define and prioritize high-impact enhancements that improve conversion
• Oversee content strategy to ensure it supports both SEO growth and conversion performance, with clear measurement of impact
• Partner with the SEO agency and internal SEO team to prioritize, operationalize, and QA SEO recommendations, balancing organic growth with onsite conversion performance
• Guide internal linking and content structure to improve discoverability, engagement, and revenue contribution
• Lead and develop a team (manager + 2 specialists), ensuring clear priorities, accountability, and high-quality execution
• Foster a culture of data-driven decision-making, continuous testing, and performance accountability
• Improve team processes to increase speed, quality, and scalability of execution. Leverage tools such as Adobe Analytics & Content Square to uncover opportunities and monitor performance across the customer journey
• Track, and report on KPIs related to conversion, engagement, revenue and customer behavior
• Partner with analytics teams to develop dashboards and reporting that drive actionable insights and decision-making
• Translate insights into clear action plans and prioritization of initiatives.
• Lead and align the A/B testing roadmap, ensuring prioritization is driven by revenue impact and customer experience improvements
• Develop test hypotheses based on data, customer behavior, and business needs, and ensure learnings are scaled
• Monitor industry trends and competitor experiences to identify opportunities and bring forward innovative ideas to improve performance.

Senior Manager, eCommerce Experience, Content

• Multi-unit Leader responsible for the selection and direct supervision of multiple store managers across a district
• Communicates performance expectations and ensures all team members understand the impact of their performance on company success
• Monitors progress and learning of team members and evaluates performance against standards
• Provides leadership, guidance and coaching for all team members through success, opportunities, and skill development
• Conducts regular site visits to provide supervision, ensure communication, and to monitor operations and ensure consistency with Company values and business objectives
• Assesses district to determine the talent necessary to drive results
• Creates and implements action plans to develop or recruit talent and ensure continuous availability of staff needed to meet business objectives
• Ensures accuracy of employee data in system records
• Ensures a compelling onboarding experience for all team members which includes the creation of wholistic training plans based on insights from business reporting, customer feedback and personal in-store observations
• Ensure all team members in the district complete the required training and education to ensure compliance with all risk management initiatives
• Support strategic growth objectives through the recruitment, hiring, evaluating, training, developing, and retaining a productive and highly engaged and performing team of talent that supports our business
• Drive technology adoption through active engagement, monitoring, and coaching
• Monitor the quality of execution of other communication vehicles such as Voice of Customer
• Build a bench of future leaders through skill development, coaching, and leadership development and creating growth and succession planning opportunities within the organization
• Assure that the Company’s diversity, equity and inclusion initiatives and culture are maintained and goals are attained through pro-active involvement in the recruiting, selection and promotion process
• Ensures a superior team member and customer experience while maintaining compliance with all applicable regulatory and company requirements and standards
• Uses available resources to plan effective strategies and develop action plans by using all reporting resources
• Implements initiatives that will change behaviors to produce results
• Interprets and implements company policies and procedures and directs and plans the activities of the assigned region to ensure continuing operations, to maximize returns on investments, and to increase productivity
• Serve as an advisor and subject matter expert to assigned district and various areas of our business
• Interacts with all levels of the organization to manage the business
• Serve as a brand ambassador
• Demonstrate a passion for caring as evidence by interactions with team members, guests, families, vendors, and business partners
• Communicates directly with departmental representatives within the Store Support Center to provide feedback, make recommendations, ask and answer questions, foster an environment of open communication and accomplish shared objectives
• Works with Signet DMs in the same mall or general vicinity to foster an environment of open communication, collaboration, efficient use of resources, and accomplishment of shared objectives
• Build mutual trust and foster collaboration among business peers and partners
• Promote and reinforce corporate expectations for brand, culture, and performance
• Coaches the SM and/or team members to instill understanding of brand image and standards
• Ensures consistent representation of the brand in customer interactions and execution of store visuals and marketing
• Sets actionable goals for self and others that define long term success
• Visits stores to validate understanding and application of procedures, initiatives, and policies against brand image and expectations
• Supports and communicates the strategic relevance of corporate initiatives and executes corporate plans to produce desired results
• Asks questions to ensure full understanding of strategy and process and ensures the team understands how the goals will be achieved
• Visits stores to identify successes and opportunities for improvement
• In partnership with the SM, recognizes strengths and identifies the root cause of operational and team issues
• Coaches SM and/or team members address and correct
• Participate in the resolution of customer and team member complains and T.I.P.S. calls and collaborates with internal legal counsel as appropriate to resolve legal and litigation issues with goal of reducing expenses for the company
• Closely monitor the operating and financial results against plans and budgets
• Responsible for compliance with Company policies and practices
• Conducts self in a manner that will merit the goodwill and respect of customers and fellow employees
• Adheres to and ensures compliance of all employees to the Company’s Standards of Conduct and Business Ethics
• Be a strategic influence in the growth and development of our organization through thought leadership, urgency in responsiveness, urgency of appropriate action, demonstrating respect and compassion and conducting oneself with the highest degree of honesty and integrity in every interaction
• Provide quality input into the sales, profit, and capital budget planning processes
• Identify trends and opportunities by identifying competitive threats and available resources to plan effective strategies and develop actions plans by using all reporting resources
• Performs additional duties and projects as assigned
• Consistent regular scheduled attendance is considered an essential function of this job

• Own the end-to-end recruiting lifecycle for IT, digital, and eCommerce roles
• Drive candidate pipelines through sourcing, screening, interviewing, and closing
• Act as a trusted advisor to IT and business leaders
• Deliver a high-touch candidate experience

Talent Acquisition Partner – IT, Digital, Marketing

Performance Marketing

• Own Email and SMS for Banter to ensure programs are set up for YoY revenue and list growth. Includes obtaining approvals of monthly calendars, leading the charge to ensure the correct branded customer experience through storytelling, managing testing schedules, and maintaining a deep understanding of performance drives and drags within each channel
• Collaborate to deliver creative briefs, provide feedback to agency partners, and ensure successful execution and delivery of emails
• Own CRM governance as it relates to pop-ups and email and SMS best practices
• Partner with other CRM Campaign Managers to bring to life a holistic CRM strategy
• Monitor competitive CRM communications and share insights across Signet brands

CRM Campaign Manager

Auditor

• Participates in the execution of process/operational/integrated audits and special projects to analyze and evaluate risks and controls to support key business operations, systems and related processes including those related to company objectives/strategic initiatives.
• Execution of audits including development of risk-based audit approach, planning, fieldwork and reporting of audit work including the evaluation of key risks, establishment of audit objectives and development of audit programs to evaluate the effectiveness of the company’s internal controls.
• Identification of changes to company processes and systems as well as emerging risks/trends and the impact to the audit plan to maximize audit resources.
• Ability to document/flowchart processes, complete walkthroughs/design assessments and complete control effectiveness testing with appropriate supervision.
• Participation in advisory projects related to pre/post implementation of systems, process and strategic initiatives to ensure a strong internal control environment.
• Ability to identify and assess the impact of control deficiencies/trends and root cause analysis.
• Preparation of audit findings using advanced writing skills.
• Collaboration with management/leadership to develop corrective actions/remediation/process improvement recommendations which strengthen internal controls and add value.
• Ability to present findings and recommendations to management and obtain agreement on remediation through status updates and closing meetings.
• Perform follow-up on management’s action plan.
• Participation in onboarding activities.
• Assist with department audit training.
• Participate in development/implementation of policies and procedures for achieving department objectives.
• Ability to stay abreast of best practices as well as emerging professional standards, regulatory initiatives, accounting and retail industry trends and threats (internal/external).
• Act as a conduit for introducing these to the company and IA department.
• Advocate the standard audit practice and methodology ensuring quality and consistency in accordance with IIA standards.
• Assist in the development of the annual audit plan by identifying risk areas and audits/projects for inclusion in the audit plan.
• Support and/or lead data analytics projects.
• Identify areas where data analytics can augment the annual audit plan including ongoing/continuous monitoring activities.
• Suggest areas for the integration of data analytics into the audit methodology.
• Suggest opportunities for automation opportunities within the business to raise awareness of efficiency opportunities.
• Ability to create data analytics and interpret results, identify trends including root cause and potential remediation.
• Stay abreast of and provide consultative input on major change initiatives as part of the company’s strategic initiatives.

Senior Internal Auditor – HYBRID

Full-stack Engineer

• Collaborate with Product Owners, Business Analysts, Architects, and UX teams to define technical deliverables that align with business objectives and customer needs.
• Participate in architecture and design discussions across the full stack, ensuring scalability, security, and maintainability.
• Evaluate and recommend modern frameworks, tools, and technologies to improve development velocity and system performance.
• Adhere to coding standards, reusable components, and engineering best practices.
• Provide technical estimation, risk assessment, and delivery planning support for initiatives.
• Develop, and maintain full stack applications including responsive UIs, APIs, services, and databases.
• Translate functional and technical designs into high-quality, maintainable, and testable code.
• Build and integrate RESTful/GraphQL APIs, microservices, and third-party integrations.
• Ensure seamless integration between front-end, services, and data platforms.
• Lead complex feature development and critical technical implementations.
• Develop automated unit, integration, and end-to-end tests to ensure reliability and quality.
• Conduct code reviews, technical walkthroughs, and enforce engineering standards.
• Participate in Proofs of Concept (POCs) and pilots to evaluate new tools and approaches.
• Support and enhance CI/CD pipelines and deployment strategies.
• Migrate high-risk or complex solutions into production environments.
• Ensure application security, performance optimization, and data integrity best practices.
• Maintain clear documentation technical processes for Runbook creation and KT sessions to Support Teams.
• Enhance and support existing applications, services, and integrations.
• Troubleshoot and resolve complex production issues across the full stack.
• Analyze system performance and implement improvements to reliability, scalability, and efficiency.
• Collaborate with DevOps and support teams on monitoring, logging, alerting, and incident management.
• Document technical issues, root causes, and resolutions for knowledge sharing.
• Mentor junior and mid-level developers and provide technical coaching.
• Work independently with minimal oversight while managing competing priorities.
• Assist in training and supporting end-users and stakeholders.
• Complete additional responsibilities as assigned by the Manager.
• Consistent and reliable attendance is considered an essential function of this role.

District Manager

Talent Acquisition Partner – Director, Executive

District Manager

District Manager

AWS Integration Architect

District Manager

Marketing Specialist

Senior Manager, Content Development – Marketing Operations

eCommerce Merchandiser

Senior Manager, eCommerce Experience, Content

District Manager

Talent Acquisition Partner – IT, Digital, Marketing

CRM Campaign Manager

Senior Internal Auditor – HYBRID

Full Stack Developer – IT IV