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IT Director, Quality Engineering – Process Engineering
Signet JewelersIT Director responsible for leading quality and performance engineering transformation using Generative AI. Managing engineering excellence and delivering best-in-class customer experiences.
Tech Stack
Tools & technologiesCloudJMeterMicroservicesSelenium
About the role
Key responsibilities & impact- Define and execute a strategic QE/PE roadmap aligned with business goals.
- Build and lead a high-performing team focused on test automation and performance engineering practices.
- Drive AI-enabled agentic testing and shift-left practices within CI/CD pipelines and workflows.
- Establish KPIs for quality, velocity, performance, and defect reduction.
- Monitor, analyze, and report on quality and performance metrics while recommending improvements
- Collaborate cross-functionally to align technology strategy and delivery with the application development teams.
- Drive AI-enabled testing practices for predictive defect detection, intelligent test case generation, agentic testing, and root cause analysis.
- Establish frameworks to reduce production defect leakage and improve release quality.
- Scale test automation coverage across functional, integration, regression, and performance layers.
- Implement shift-left testing and continuous quality practices within CI/CD pipelines.
- Develop a comprehensive performance engineering approach, including load, stress, scalability, and resilience testing.
- Integrate performance monitoring and predictive analytics for proactive issue resolution.
- Define and track KPIs for quality, automation coverage, performance benchmarks, and production defect rates.
- Build and mentor a high-performing QA/PE team, fostering innovation and continuous improvement.
- Collaborate with engineering, product, and business stakeholders to ensure alignment and transparency.
Requirements
What you’ll need- 10+ years of experience in QA and Performance Engineering, with at least 5 years in leadership roles.
- Proven expertise in test automation frameworks, performance testing tools, and AI-driven QA solutions.
- Proven experience implementing Gen AI and automation in testing environments
- Strong understanding of eCommerce platforms, IT applications, and cloud environments.
- Experience with CI/CD pipelines, microservices architecture, and observability tools.
- Excellent leadership, communication, and stakeholder management skills.
- Familiarity with tools like Selenium, JMeter, LoadRunner, Perfecto, and AI-based testing platforms.
- Bachelor’s or Master’s degree in Computer Science, Engineering, or related field.
- Strong analytical, problem-solving, and decision-making skills
Benefits
Comp & perks- Competitive healthcare, dental & vision insurance
- 401(k) matching after one year of employment
- Generous time off + company holidays
- Merchandise discount
- Learning & Development programs
- Much more!
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
test automationperformance engineeringAI-driven QA solutionsload testingstress testingscalability testingresilience testingpredictive defect detectionintelligent test case generationshift-left testing
Soft Skills
leadershipcommunicationstakeholder managementanalytical skillsproblem-solvingdecision-makingcollaborationinnovationcontinuous improvementmentoring
Certifications
Bachelor’s degree in Computer ScienceMaster’s degree in Engineering