Signet Jewelers

Full-stack Engineer

• Collaborate with Product Owners, Business Analysts, Architects, and UX teams to define technical deliverables that align with business objectives and customer needs.
• Participate in architecture and design discussions across the full stack, ensuring scalability, security, and maintainability.
• Evaluate and recommend modern frameworks, tools, and technologies to improve development velocity and system performance.
• Adhere to coding standards, reusable components, and engineering best practices.
• Provide technical estimation, risk assessment, and delivery planning support for initiatives.
• Develop, and maintain full stack applications including responsive UIs, APIs, services, and databases.
• Translate functional and technical designs into high-quality, maintainable, and testable code.
• Build and integrate RESTful/GraphQL APIs, microservices, and third-party integrations.
• Ensure seamless integration between front-end, services, and data platforms.
• Lead complex feature development and critical technical implementations.
• Develop automated unit, integration, and end-to-end tests to ensure reliability and quality.
• Conduct code reviews, technical walkthroughs, and enforce engineering standards.
• Participate in Proofs of Concept (POCs) and pilots to evaluate new tools and approaches.
• Support and enhance CI/CD pipelines and deployment strategies.
• Migrate high-risk or complex solutions into production environments.
• Ensure application security, performance optimization, and data integrity best practices.
• Maintain clear documentation technical processes for Runbook creation and KT sessions to Support Teams.
• Enhance and support existing applications, services, and integrations.
• Troubleshoot and resolve complex production issues across the full stack.
• Analyze system performance and implement improvements to reliability, scalability, and efficiency.
• Collaborate with DevOps and support teams on monitoring, logging, alerting, and incident management.
• Document technical issues, root causes, and resolutions for knowledge sharing.
• Mentor junior and mid-level developers and provide technical coaching.
• Work independently with minimal oversight while managing competing priorities.
• Assist in training and supporting end-users and stakeholders.
• Complete additional responsibilities as assigned by the Manager.
• Consistent and reliable attendance is considered an essential function of this role.

Full Stack Developer – IT

Security Engineer

• Serve as subject matter expert for enterprise WAF platforms, with primary ownership of Akamai and operational support for Imperva and AWS WAF
• Design, deploy, configure, and manage WAF policies protecting web applications and APIs
• Tune and optimize security rules to balance threat prevention, performance, and revenue protection
• Configure and maintain Akamai security capabilities including Bot Manager, Rate Control, Client Reputation, API Security, and related protections
• Monitor and analyze security events, attack traffic, bot activity, and abuse patterns including OWASP Top 10 threats and DDoS attempts
• Perform ongoing rule reviews, policy optimization, and false positive reduction
• Support production change management processes and ensure stability when implementing WAF updates
• Participate in incident response activities related to web-layer and edge-based threats
• Develop and report on WAF effectiveness metrics including block accuracy, false positive rate, and attack trends
• Maintain documentation of configurations, procedures, and operational standards
• Partner with Application Security Team to validate exploitability of identified vulnerabilities
• Support secure deployment practices and CI/CD security integrations
• Assist development teams in understanding web-layer threats and mitigation strategies
• Develop lightweight automation scripts to improve monitoring, validation, and reporting processes
• Stay current with emerging web threats and platform updates

Web App Firewall Security Engineer

Manager

• Multi-unit Leader responsible for the selection and direct supervision of multiple store managers across a district
• Communicates performance expectations and ensures all team members understand the impact of their performance on company success
• Monitors progress and learning of team members and evaluates performance against standards
• Provides leadership, guidance and coaching for all team members through success, opportunities, and skill development
• Conducts regular site visits to provide supervision, ensure communication, and to monitor operations and ensure consistency with Company values and business objectives
• Assesses district to determine the talent necessary to drive results
• Creates and implements action plans to develop or recruit talent and ensure continuous availability of staff needed to meet business objectives
• Ensures accuracy of employee data in system records
• Ensures a compelling onboarding experience for all team members which includes the creation of holistic training plans based on insights from business reporting, customer feedback and personal in-store observations
• Drive technology adoption through active engagement, monitoring, and coaching
• Monitor the quality of execution of other communication vehicles such as Voice of Customer
• Build a bench of future leaders through skill development, coaching, and leadership development and creating growth and succession planning opportunities within the organization
• Promotes superior team member and customer experience while maintaining compliance with all applicable regulatory and company requirements and standards

District Manager

• Protect personnel, inventory, and premises in a secure facility
• Monitor and control access to the building and restricted areas
• Enforce security policies and procedures professionally and consistently
• Conduct regular patrols and security checks
• Maintain active firearm certification (must re-qualify annually)
• Complete detailed incident and shift reports
• Communicate clearly and act decisively during emergencies
• Serve as a professional and reassuring presence

Security Officer

Bilingual

• Connect with customers: You will interact with customers via chat, text messages, and phone calls, either in real time or through scheduled appointments.
• Provide expert advice on products and services, including style consultations and personalized shopping experiences.
• Present products and services: You will showcase our products online, sharing detailed information about each item's features and benefits.
• Provide information about extended service agreements and financing options, ensuring a smooth and enjoyable shopping experience.
• Support sales growth: You will contribute to sales growth through digital sales, live selling, social media presence, collaboration with brick-and-mortar stores, and connected commerce.
• Resolve customer issues quickly and efficiently with a positive attitude. You will follow up to maintain lasting relationships and build a personal client portfolio.

Bilingual Jewelry Expert

Ecommerce

• Assist in driving the merchandise sales and margin of the brands supported through merchandising, navigation adjustments, site optimization, maintenance and analytics.
• Work closely with the Brand Manager, Assistant Manager and Merchants to build impactful product stories and promotions online.
• Review existing and request new taxonomy logic to optimize effective automatic merchandising.
• Create and manage all storewide promotional events for their branded web-store in the online promotions engine.
• Create and manage all category and item level promotional discounting for their branded web-store.
• Create and manage all marketing promotional codes offered through social, partnership, and affiliate programs.
• Assists with requesting and confirming pricing events to the PIM team for their branded web-store.
• Work diligently to ensure that rules are set in the pricing and promotions engines to minimize overlapping discounts.
• Write all appropriate pricing and promotional disclaimers for all home pages and emails.
• Execute SEO best practices for landing pages, headers, navigation/breadcrumbs and video.
• Badge key items and offers at the product level and sequence new product daily to support the default rank.
• Reporting including, but not limited to weekly / monthly Click Map and navigation, ratings and reviews, User Generated Content (Social UGC) platform, recommendation engine reporting and weekly / monthly review on competitors from a promotional and functionality perspective.

eCommerce Optimization Specialist

Vice President

• Develop and execute strategies to reduce the environmental impacts of Signet’s buildings, operations and events, as well as its responsible sourcing initiatives
• Oversee all aspects of ESG (Environmental, Social, Governance) data collection, reporting and disclosure against multiple ESG frameworks including SASB, CDP, TCFD, GRI and others
• Lead Signet’s strategy for government, trade, NGO and stakeholder relations, and communications – working in close collaboration with executive and business leadership
• Initiate new environmental initiatives, integrating environmental thinking and programs into functional areas, and working with marketing, investor relations, and communications teams to communicate the Company’s extensive responsible sourcing and environmental programs to a wide array of stakeholders
• Driving environmentally sustainable design and development with energy, climate (including climate risk), water, materials and waste, circular economy, and environmentally preferable procurement
• ESG reporting for mandatory disclosures (e.g., emerging SEC mandates on climate and human capital) and voluntary disclosures to help improve Signet’s performance
• Actively represent the Company’s positions on responsible sourcing, environmental programs and ESG performance to internal and external audiences
• This requires significant expertise in environmental analysis, data analysis and business case development
• Manage a central budget and engage other leaders to allocate budget for environmental initiatives and ESG reporting needs
• Report to, and work in close collaboration with, the Signet Love Inspires Foundation Board to drive design, development and execution of a comprehensive development strategy for the Foundation to support its mission and goals
• Develop, recommend and administer policies, procedures, and processes in support of Foundation goals and operations, in accordance with relevant legal parameters, and implement and monitor compliance with approved policies, procedures and processes
• Oversee the Foundation’s Grant Review Committee and grant programs --ensuring that those further the Foundation’s mission and strategic goals around underserved women and children, and social change advocacy
• Provide and present statistical and narrative reports --working collaboratively with the SLIF Officers to prepare budget and financial reports to the Foundation Board and company leadership
• Support the Foundation Board and designated Board committee operations in developing agendas, related documentation and minutes for meetings
• Participate in a variety of meetings, committees, taskforces and/or other related groups to communicate information regarding the Foundation and its initiatives -- both internally and externally

VP Sustainability – Corporate Reputation

Architect

• Architect and own Adobe AEP–based CDP implementation across Dev, Stage, and Prod
• Design and maintain XDM schemas, identity namespaces, identity rules, and profile stitching strategies
• Define and enforce CDP data governance standards, including event and attribute taxonomy
• Enable real-time customer profiles, segmentation, and audience activation
• Design and govern Adobe Journey Optimizer (AJO) journeys (event-based and audience-based)
• Integrate CDP with the MarTech stack including CRM, analytics, email, SMS, paid media, web, and mobile platforms
• Define monitoring, observability, and alerting standards for AEP pipelines, identity stitching, segmentation, and activation flows
• Establish platform guardrails, environment strategy, and best practices for deployment, versioning, and security changes
• Define the long-term strategy to fix and prevent identity issues across the customer profile ecosystem
• Define and maintain security models, access control, and compliance configurations within AEP
• Support AI/ML readiness initiatives including predictive segmentation, enriched attributes, and decisioning integration
• Influence the multi-year CDP and MarTech roadmap, evaluate vendor capabilities, and guide platform evolution
• Ensure data quality, governance, privacy, and consent management
• Partner with marketing, analytics, engineering, security, and vendors on MarTech enablement

MarTech Architect

Data Engineer

• Own the Test Data Strategy & Architecture
• Define the end‑to‑end test data strategy across all lower environments to ensure consistency, accuracy, privacy, safety, and reuse.
• Standardize and maintain reusable, versioned datasets, refresh cadences, and cross‑system referential integrity.
• Develop and maintain modern TDM frameworks including subsetting, masking/anonymization, and synthetic data generation.
• Reduce environment specific workarounds by implementing scalable, automated refresh mechanisms.
• Build and maintain open‑source automation (Python, shell, REST, Postman, Selenium) for on‑demand data provisioning, masking, synthetic generation, and data validations.
• Architect, optimize, and monitor extract jobs and pipelines in partnership with Lower Environments, ETL, ESB, PIM, and Order Management teams.
• Implement parameterized pipelines and frameworks that enable rapid provisioning for complex test scenarios.
• Integrate data provisioning workflows into CI pipelines and test automation frameworks.
• Improve lower‑environment stability by detecting and remediating data drift, config drift, and schema drift across platforms.
• Define and enforce SLAs related to environment readiness and test data availability.
• Implement data quality gates and observability at pipeline, including automated health checks, dashboards, alerts.
• Partner with support teams to build dashboards that proactively detect data quality issues and flag readiness gaps.
• Establish governance rules, protect designated shared test SKUs, and enforce data integrity standards.
• Ensure proper review, traceability, and documentation of changes using Jira and Confluence.
• Lead efforts to ensure regression and integration suites always have reliable, stable, and privacy‑compliant test data.
• Serve as the primary subject matter expert and escalation point for all test data concerns.
• Mentor engineers, conduct design reviews for new data feeds, and guide teams in building testable and resilient data flows.
• Partner closely with QE, Dev, Product, Ops, and Architecture teams to align test data strategy with delivery needs.
• Maintain clear documentation including data models, runbooks, job flows, TDM frameworks, and environment health guides.
• Track enhancements, issues, and KPIs through Jira to drive measurable continuous improvement.

Test Data Engineer

Accountant

• Ensure accurate and timely completion of all sales tax reporting and compliance requirements.
• Process and submit all related tax payments in a timely manner.
• Review payment requests prepared by others for accuracy and completeness.
• Organize, maintain, and safeguard records to support future audits and regulatory inquiries.
• Document procedures and contribute to process improvements and efficiency initiatives.
• Provide audit support, including reconciliations and gathering requested documentation.
• Complete special projects and other duties as assigned by management.

Tax Accountant

• Multi-unit Leader responsible for the selection and direct supervision of multiple store managers across a district.
• Communicates performance expectations and ensures all team members understand the impact of their performance on company success.
• Monitors progress and learning of team members and evaluates performance against standards.
• Provides leadership, guidance, and coaching for all team members through success, opportunities, and skill development.
• Conducts regular site visits to provide supervision, ensure communication, and to monitor operations and ensure consistency with Company values and business objectives.
• Develops talent and ensures continuous availability of staff needed to meet business objectives.
• Ensures a compelling onboarding experience for all team members which includes the creation of holistic training plans based on insights from business reporting, customer feedback and personal in-store observations.

• Define and maintain canonical data models and JSON schemas for enterprise entities (e.g., Customer, Invoice, Employee, Sales)
• Govern schema lifecycle (versioning, validation, deprecation) to support long-term enterprise use
• Architect integration solutions leveraging AWS services, focusing on serverless, event-driven, and asynchronous messaging patterns
• Design for scale, resiliency, performance, and security across enterprise workloads
• Oversee source-to-canonical transformations and canonical-to-consumer mappings
• Partner with business SMEs, Integration Architects, and Dev Leads to align payload semantics with business meaning
• Manage and mentor Integration Architects, providing coaching, technical guidance, and career development
• Foster a culture of collaboration, technical excellence, and reusable design assets under the PDLC framework
• Serve as escalation point for architectural conflicts, ensuring resolution aligns with enterprise strategy
• Drive alignment across architecture, development, QA, and support teams for seamless delivery
• Represent ESI architecture in design reviews, governance forums, and enterprise data initiatives.

Data & Integration Architect Lead

QA Engineer

• Define and implement QA strategy and automation roadmap.
• Lead and mentor a team of quality engineers to deliver high-quality releases.
• Drive shift-left testing and continuous quality practices within CI/CD pipelines.
• Collaborate with engineering and product teams to align quality goals with delivery objectives.
• Establish and monitor KPIs for quality, velocity, and defect reduction.
• Collaborate with engineering, product, and business stakeholders to ensure alignment and transparency.

Senior Quality Engineering Manager

Copywriter

• Lead strategic and creative copywriting for marketing initiatives, ensuring each message reinforces brand identity and positioning across social, website, email, and other channels
• Partner closely with creative, marketing, merchandising, and digital teams to stay aligned on ongoing initiatives and deliver relevant, consistent messaging across customer touchpoints
• Build and manage campaign messaging that connects creative storytelling to marketing objectives and business priorities
• Review cross-channel copy for consistency, clarity, and alignment with brand voice
• Support the creation of presentations that showcase creative concepts and campaign narratives to leadership, grounded in clear strategic rationale
• Evaluate performance data and consumer insights to refine copy and messaging strategies that drive engagement and conversion
• Stay attuned to cultural trends and competitive landscape to keep Zales and Banter’s voice fresh, relevant, and authentic
• Write and edit copy that is clear, concise, and error-free, while adhering to brand guidelines and legal requirements
• Proofread and review all copy to ensure accuracy and consistency
• Lead the development and ongoing maintenance of the Zales and Banter Style Guide, ensuring the brand’s tone, language, and messaging remain distinctive and cohesive for internal and external partners

Senior Creative Copywriter

• Manage and lead an offshore, vendor-based L2 production support team.
• Establish clear performance expectations, accountability measures, and service delivery standards across all L2 resources.
• Foster a culture of collaboration, ownership, continuous improvement, and operational excellence within an offshore delivery model.
• Actively manage vendor relationships, including performance reviews, issue escalation, staffing needs, and contract adherence.
• Provide coaching, mentoring, and development guidance to ensure technical depth and production readiness across the L2 team.
• Own L2 support for enterprise integrations built on AWS services and Informatica.

Full Stack Developer – IT

Web App Firewall Security Engineer

District Manager

Security Officer

Bilingual Jewelry Expert

eCommerce Optimization Specialist

VP Sustainability – Corporate Reputation

MarTech Architect

Test Data Engineer

Tax Accountant

District Manager

Data & Integration Architect Lead

Senior Quality Engineering Manager

Senior Creative Copywriter

Production Support Manager – IT