Sigma Systems

Payroll

• Process payroll accurately and timely for employees across the enterprise in accordance with company policies and payroll schedules.
• Review, validate, and maintain employee timekeeping records to ensure accurate payroll calculations and compliance with applicable policies.
• Administer payroll-related activities for employees on leave of absence (LOA), ensuring proper documentation and pay processing.
• Perform payroll audits and reconciliations to identify and resolve discrepancies, ensuring employees are paid correctly.
• Enter, update, and maintain employee payroll and personnel data within HRIS and payroll systems.
• Respond to employee payroll inquiries and provide timely, professional customer service and issue resolution.
• Assist in maintaining payroll records and supporting payroll compliance requirements while safeguarding confidential employee information.
• Collaborate with internal HR, Benefits, and Finance teams to support payroll operations and resolve processing issues.
• Support continuous improvement efforts by identifying opportunities to enhance payroll accuracy, efficiency, and data integrity.

Payroll Specialist

Account Manager

• Assume a leading role in the education and implementation of the provider network and contracting strategies for all assigned providers.
• Lead and manage relationship with assigned providers to proactively measure, anticipate and prevent problems as well as continually improve operational efficiencies and achieve corporate objectives around programs and strategic initiatives with providers.
• Proactively identify provider issues; recommend solutions and ensure provider receives the necessary support and resources to carry out the solutions.
• Coordinate in a matrixed liaison role with operations and support areas to ensure the appropriate development and execution of initiatives, communication needs, and issue resolution.
• Act as a conduit back to project teams for provider input and feedback on strategic initiatives.
• Work to gain consensus and incorporate necessary plan modifications.
• Assist with contracting as it relates to implementing key provider strategies.
• Engage appropriate resources, tools, analytics, and reports to enable success in the programs to drive better health outcomes, lower unit costs, and higher patient satisfaction for our members.
• Oversee administration of critical and timely communication to providers through ongoing personal contacts, on-site field visits, regional communication sessions, and meetings with professional organizations to communicate initiatives and changes.
• Develop, participate in, and support education to providers due to changing reimbursement environment, product portfolio, processing requirements, and new technology offerings.
• Meet with contacts at various levels at key physician practices to ensure appropriate levels of communication and maintain harmonious relationships.
• Maintain current market knowledge, industry knowledge and innovation awareness to drive the change needed to transform the way healthcare is delivered and reimbursed.
• Collect market intelligence to contribute to strategic planning and design of products and networks.
• Other duties as assigned or requested.

Provider Account Liaison/Provider Relationship Manager

Data Engineer

• Design, develop, and optimize enterprise-scale ETL/ELT data pipelines
• Build scalable data integration solutions for data warehouses and data lakes
• Develop high-performance data processing workflows using Python and SQL
• Design cloud-native data architectures using AWS, Azure, or GCP
• Create and maintain reliable, secure, and scalable data infrastructure
• Implement data governance, security, and quality standards
• Optimize pipeline performance, scalability, and processing costs
• Troubleshoot complex data engineering issues
• Collaborate with business stakeholders to translate requirements into technical solutions
• Mentor junior engineers and promote engineering best practices
• Produce technical documentation for architecture, transformations, and development standards

Senior Data Engineer

Project Manager

• Lead planning and execution of Master Data and Organizational Change Management (OCM) workstreams
• Develop and maintain integrated project plans, schedules, milestones, and resource plans
• Drive execution against transformation objectives while managing timelines, dependencies, and deliverables
• Coordinate activities across Finance, IT, Business Operations, and external partners
• Manage cross-functional dependencies and facilitate issue resolution and escalation
• Maintain project governance documentation, including project plans, RAID logs, decision logs, action registers, and executive status reports
• Prepare executive-level presentations and provide regular leadership updates on project progress, risks, issues, and decisions
• Lead project status meetings and ensure clear communication across stakeholder groups
• Partner with Organizational Change Management teams to coordinate stakeholder engagement, communications, training, readiness assessments, and adoption tracking
• Identify, assess, and mitigate project risks while ensuring timely decision-making and accountability
• Ensure alignment between business objectives, project milestones, and transformation deliverables

Project Manager – Finance Transformation

• Analyze and profile enterprise contact and customer data to identify data quality issues, trends, and inconsistencies.
• Support data cleansing, standardization, enrichment, and validation efforts.
• Test and validate match/merge logic and survivorship rules within the MDM platform.
• Perform data reconciliation between source systems, MDM, and downstream applications.
• Validate new and updated record processing (delta detection) across multiple source systems.
• Develop and execute test plans for data loads, integrations, and transformation processes.
• Support User Acceptance Testing (UAT), including defect tracking and validation.
• Analyze customer affiliations, hierarchies, and relationship structures.
• Monitor data quality metrics and investigate anomalies.
• Prepare reports, extracts, and analytical summaries supporting governance and business decision-making.
• Collaborate with business stakeholders, technical teams, and data governance groups to ensure high-quality master data.

MDM Project Analyst

Analyst

• Analyze, develop, test, document, educate, implement, support, and maintain or optimize assigned applications, solutions and business processes to meet operational and technical requirements
• Collaborates across project borders with other teams
• Thinks outside the box and proposes practical solutions to issues
• Provides oversight and project management to assigned tasks
• Demonstrates a solid/working level of subject matter expertise in providing support to projects, customers, and other teams, while proactively working to improve and obtain new expertise in application/system in assigned areas
• Utilizes application training, application web site and application resource materials regularly and effectively and is able guide newer team members in utilizing these resources
• Thorough knowledge and understanding of operations, can proactively identify opportunities to enhance customer usability, efficiency and/or experience
• Represents user needs and expectations in larger, more complex system updates and enhancements
• Provides clear and organized status reporting on key project areas to be used as external communications to stakeholders
• Performs working level process and requirement analysis, including process mapping though current flow charts, documents, future needs/plans, requirement elicitation, stakeholder analysis, and specification gathering to deliver cross team solutions
• Responsible for completing working level gap analysis and providing recommendations
• Able to clearly articulate complex design, configuration issues to end users and project stakeholders
• Maintains relationship with end user leadership post-engagement
• Proactively addresses end user conflicts
• Contributes to strategy discussions by identifying options with associated pros and cons with team members
• Facilitates making timely decisions; makes sound decisions even in the absence of complete information
• Recognizes when a quick 80% resolution will suffice
• Adhere to organization standards for system configuration and change control
• Strong technical proficiency in application-specific design and configuration
• Ability to clearly articulate and communicate core design, configuration concepts to end users
• Able to independently analyze, design, and configure the application
• Able to teach design, configuration concepts to new team members
• Collaborate and develop strong relationships with end user communities, customers and business partners
• Collaborate with Operational Leaders to focus on standardized best practice workflow processes and content to ensure alignment across all ministries, to create efficiencies, and to ensure optimal operational processes
• Coordinates code changes with appropriate vendor related to financial and business application issues
• Collaborates with Technical Team to identify and infrastructure related issues that have resulted in application issues
• Share industry best practices from vendors with Operational Leaders
• Demonstrates increasing technical knowledge of the assigned application including relationships of infrastructure and impact to user if unavailable
• Serves as a liaison between business operations and providers, internal information technology, system users and vendors working within the defined project objectives for issue and problem resolution
• Follows strict change management processes ensuring proper approval, testing, and validation of system changes
• Written documentation delivered to end users and leadership shows consistency and attentive review
• Is a team player and able to proactively communicate issues and concepts to project leadership
• Associate periodically reviews and auto-corrects his/her skills, habits, work ethic, and behaviors and manages his/her work in an effective and agreeable way among peers
• Associate is sensitive and aware of how others perceive them and take care to ensure smooth and effective working relationships and environments
• Proactively and independently troubleshoot and resolve moderate incidents and requests without direction
• Maintains high standards for quality of work for self and others
• Provides oversight and feedback on team member design, configuration and deliverables
• Manages medium complexity projects/requests
• Collaborates with team members as needed
• Proactively evaluates all new release and functionality of applications
• Complete in a timely manner assigned courses within Healthstream, other electronic tracking tools for educational related material or attend presentations in person as assigned
• Ensure the services that he/she provides contribute to the successful accomplishment of the primary mission of the department
• Escalates when SLAs are breached or appropriate vendor action is not occurring
• Assist in preparation and conducting of continuing formal or informal training session for users and co-workers
• Identifies and seizes new opportunities, displays can-do attitude in good and bad times and steps up to handle tough issues
• Performs other duties as assigned

Application System Analyst II

Technical Project Manager

• Under The Direction of the Manager, Director, Or Other Senior Personnel, The Project Manager determines user demands, establishes work priorities, and plans; directs and monitors project work
• Supports Information System related business planning requirements including, but not limited to, budgeting, scheduling, and workload planning
• Maintains project issues and reports to Information System management and local steering teams on the progress of critical path items
• Reports project status and accomplishments
• Relies on experience and judgment to plan and accomplish goals
• The Project Manager will gather and evaluate information concerning a user's conceptual needs, estimate and schedule project activities, and associated costs
• Coordinate and participate in analysis/design/coding activities
• Ensure that system changes are fully tested, ensure users are fully trained and prepared
• Associate guideline and procedure requirements are met
• Coordinate the implementation of the changes
• Follow PMO methodology, processes to lead and manage projects end to end
• Responsible for creating and managing project scope, resource, and budget
• Responsible to manage multiple, medium to large size projects
• Responsible for analyzing, understanding business requirements, vendor statement of works and other form of requirement documents to clearly outline project artifacts
• Expected to manage multiple projects by maintaining the high level of quality in terms of deliverables, implementation, and customer experience
• Responsible to manage complex, enterprise level projects with minimal oversight
• Responsible for creating Charter, Project Plan, Budget Tracker, RACI, Weekly Status Reports, Project Steering Committee, and presentation materials, GLRA and Change Management processes
• Responsible for establishing critical path milestones and reporting the status to the executive leadership on a regular basis
• Must develop concrete project plan before moving project to implementation
• Lead and track the project progress by the project plan
• Not acceptable to manage projects without project plan
• Responsible for identifying dependencies, risks ahead of time, work with respective stakeholders to create mitigation plan and actively monitor and report the progress
• Adhere to PPMO department policies, procedures, and documentation requirements.
• All projects and documentations are subject to internal/external audits, must need to maintain meticulous documentation
• Responsible for facilitating planning & design sessions to iron out clear in-scope, out of scope and designs of the projects

IT Project Manager

• Responsible for the design, development, and maintenance of enterprise data and programming infrastructure supporting HEDIS regulatory reporting and healthcare analytics initiatives.
• Design, develop, and maintain scalable ETL/ELT pipelines
• Build and optimize data ingestion, transformation, and integration processes using Python and PySpark.
• Develop reliable and efficient data workflows.
• Create fault-tolerant, maintainable, and high-performing data solutions.
• Develop and support cloud-based data solutions utilizing GCP, Databricks, Apache Spark, and related technologies.
• Design and develop reports, dashboards, and visualizations using Power BI and Tableau.

Senior Analytic Data Engineer

Operations

• Maintain and manage detailed IT budget trackers across multiple cost centers.
• Monitor budget versus actual spending and identify financial variances.
• Prepare recurring budget reports and financial summaries for IT leadership.
• Support forecasting activities and maintain accurate budget projections.
• Collaborate with cost center owners to reconcile planned and actual expenditures.
• Review invoices against budgets, purchase orders, and contract terms.
• Assist with accrual tracking and monthly financial close activities.
• Develop and improve budget tracking tools, reporting templates, and financial processes.
• Analyze financial data using advanced Excel functions and reporting techniques.
• Coordinate procurement activities between IT, Finance, Legal, Procurement, and external vendors.
• Assist with Statements of Work (SOWs), Master Service Agreements (MSAs), Non-Disclosure Agreements (NDAs), and Purchase Orders (POs).
• Track contract approvals, execution status, renewals, and vendor documentation.
• Support invoice processing and ensure documentation is complete and accurate.
• Maintain organized records for contracts, vendors, procurement activities, and invoices.
• Follow up with stakeholders and vendors to ensure timely completion of procurement workflows.
• Maintain operational trackers, logs, and reporting dashboards.
• Monitor deadlines, approvals, renewals, and follow-up activities.
• Prepare materials for budget reviews, audits, governance meetings, and leadership updates.
• Provide status reporting and communicate project or workflow updates.
• Identify opportunities to improve administrative and operational efficiency.

IT Budget and Operations Coordinator

Community Manager

• Help members identify and secure affordable housing options
• Connect individuals and families with housing, utility, and community resources
• Work directly with members through face-to-face outreach and support
• Collaborate with housing authorities, community organizations, and government agencies
• Develop action plans to help members achieve stable housing
• Participate in community events and outreach initiatives

Community Housing Coordinator

Medical writer

• Facilitating improvement in the overall quality and completeness of the medical record documentation
• Providing support and expertise through comprehensive assessment and review of inpatient medical records
• Ensuring accurate DRG assignment and obtaining appropriate documentation through interaction with physicians, patient caregivers, and health information management coding staff
• Monitoring home health patients to ensure they meet CMS criteria for services
• Proactive outreach to patients and making recommendations to primary care providers
• Facilitating communication and coordinating care with healthcare providers and caregivers
• Creating positive relationships with home health agencies as well as primary care clinicians

Clinical Documentation Specialist

Administrative Assistant

• Provides administrative support to one or more individuals within a specified department or departments.
• Support may include: data entry, coordination of conference rooms and meetings, records retention and file management, and invoices through the internal system, ordering and managing departmental supplies, expense report reconciliation, training class support, and general support.
• Performs all Company business in accordance with all regulations and Company policy and procedures.
• Demonstrates high ethical and professional standards with all business contacts and BIPI employees in order to maintain the Company's excellent reputation within the medical and pharmaceutical community.

DevOps Engineer

• Support the definition, development, implementation, and enhancement of complex systems
• Provide production support for highly complex environments
• May involve providing project leadership for major feasibility and business systems analysis initiatives