Sigma Systems

Community Manager

• Help members identify and secure affordable housing options
• Connect individuals and families with housing, utility, and community resources
• Work directly with members through face-to-face outreach and support
• Collaborate with housing authorities, community organizations, and government agencies
• Develop action plans to help members achieve stable housing
• Participate in community events and outreach initiatives

Community Housing Coordinator

Medical writer

• Facilitating improvement in the overall quality and completeness of the medical record documentation
• Providing support and expertise through comprehensive assessment and review of inpatient medical records
• Ensuring accurate DRG assignment and obtaining appropriate documentation through interaction with physicians, patient caregivers, and health information management coding staff
• Monitoring home health patients to ensure they meet CMS criteria for services
• Proactive outreach to patients and making recommendations to primary care providers
• Facilitating communication and coordinating care with healthcare providers and caregivers
• Creating positive relationships with home health agencies as well as primary care clinicians

Clinical Documentation Specialist

Administrative Assistant

• Provides administrative support to one or more individuals within a specified department or departments.
• Support may include: data entry, coordination of conference rooms and meetings, records retention and file management, and invoices through the internal system, ordering and managing departmental supplies, expense report reconciliation, training class support, and general support.
• Performs all Company business in accordance with all regulations and Company policy and procedures.
• Demonstrates high ethical and professional standards with all business contacts and BIPI employees in order to maintain the Company's excellent reputation within the medical and pharmaceutical community.

DevOps Engineer

• Support the definition, development, implementation, and enhancement of complex systems
• Provide production support for highly complex environments
• May involve providing project leadership for major feasibility and business systems analysis initiatives

ServiceNow

• Administer, configure, and maintain the ServiceNow platform
• Build, manage, and support workflows and automations using Flow Designer
• Conduct instance upgrades
• Manage users, roles, updates, and system configurations
• Troubleshoot platform issues and provide operational support
• Develop and maintain scripts, business rules, and integrations
• Collaborate with stakeholders to implement platform enhancements

ServiceNow System Administrator

Accountant

• Manage end-to-end client billing processes, ensuring accuracy, timeliness, and compliance with contractual agreements
• Perform billing reconciliation and funding settlements, resolving discrepancies and collaborating with internal and external stakeholders
• Monitor and support accounts receivable activities, including invoicing, cash application, and collections follow-up
• Partner with clients and internal teams to resolve billing issues and disputes in a professional and timely manner
• Assist in developing and implementing new processes and workflows, particularly in support of a growing or evolving function
• Maintain accurate financial records and ensure all transactions are recorded in accordance with GAAP and company policies
• Prepare and analyze account reconciliations, identifying variances and recommending corrective actions
• Contribute to process improvement initiatives to enhance efficiency, accuracy, and scalability of accounting operations
• Collaborate cross-functionally with finance, operations, and client-facing teams to ensure alignment and data integrity
• Assist with audit support, providing documentation and explanations as needed

Analyst

• Analyze and diagnose complex system issues
• Identify root causes and resolve or escalate appropriately
• Plan, design, implement, maintain, optimize, and support applications
• Gather, validate, and translate complex technical requirements into design and development specifications
• Collaborate with clinical users and IT teams through evaluation, design, testing, implementation, and maintenance
• Address highly technical issues during installation and maintenance
• Coordinate preparation, coding, testing, and debugging of complex programs
• Design, analyze, and build workflows to meet user needs
• Configure and integrate electronic and mechanical hardware with software solutions
• Gather and analyze data to troubleshoot incidents
• Document process and resolution
• Document design, application, and technical specifications
• Assist with support and training materials
• Identify reporting needs and collaborate with report developers
• Partner with vendors to resolve system issues and improve performance and usability
• Recommend system improvements to vendors
• Review documentation for upgrades and monthly system updates; assess impacts
• Provide Tier 2 and Tier 3 end-user support
• Mentor team members on technical and customer support skills
• Act as project lead for complex initiatives
• Participate in on-call rotation as required

Epic Application Analyst

Business Analyst

• Manage and support ELT processes ensuring data quality, accuracy, and timely delivery across multiple source systems
• Troubleshoot pipeline failures, ingestion issues, and data quality exceptions across cloud and on-prem environments
• Support SmileCDR operations including configuration, monitoring, debugging, and deployment coordination
• Map source systems to FHIR R4 resources, profiles, and implementation guides (e.g., PDex, Patient Access API, Provider Access API)
• Validate FHIR transactions and APIs using tools such as Postman and SmileCDR
• Translate business requirements into data specifications, API requirements, and workflow designs
• Perform system analysis, impact assessments, and data lineage documentation
• Conduct end-to-end validation of ELT pipelines, FHIR resources, and API payloads
• Gather and refine requirements from internal and external stakeholders
• Develop detailed documentation including data mappings, business rules, data dictionaries, and SOPs

Data Engineer

• Design, configure, and develop FHIR-based interoperability solutions using SmileCDR.
• Implement and support HL7 FHIR resources (US Core, Da Vinci, CMS-mandated APIs).
• Develop and maintain RESTful APIs for Patient Access, Provider Directory, Prior Authorization, and Payer-to-Payer use cases.
• Build API integrations using JavaScript, REST, OAuth2, and JSON payloads.
• Integrate external interoperability platforms such as Redox and third-party healthcare APIs.
• Ensure API performance, monitoring, security, and compliance.
• Configure and manage SmileCDR repositories, FHIR endpoints, and ingestion pipelines.
• Develop FHIR mapping, transformation, and validation logic.
• Implement workflows, interceptors, subscriptions, and persistence strategies.
• Design and build large-scale ETL/ELT pipelines for clinical, claims, and member datasets.
• Develop pipelines using Python, PySpark, and distributed processing frameworks.
• Perform source-to-target mapping, transformations, and data quality validations.
• Support batch, incremental, and near real-time ingestion patterns.
• Develop and maintain pipelines using Informatica BDM.
• Implement mappings, workflows, and transformations across Hadoop and cloud platforms.
• Optimize performance, scalability, and reliability of BDM jobs.
• Work with modern data platforms including DBT, Starburst/Trino, Apache Iceberg, and GCP/BigQuery.
• Build and maintain CI/CD pipelines using GitLab.
• Follow DevOps best practices for version control, testing, and deployments.
• Support cloud deployments, primarily on GCP.
• Partner with product owners, architects, vendors, and compliance teams.
• Support CMS ONC regulatory timelines and audit readiness.
• Participate in code reviews, design discussions, and documentation.
• Provide production support and root cause analysis for critical systems.

Software Engineer – Interoperability, Data Platforms

Research Analyst

• The Market Research Consultant will have primary responsibility for all aspects of market research and business analyses for assigned brands/TAs, including but not limited to:
• Identify market research (MR) needs for the business (immediate and multi-year planning)
• Develop MR plans leveraging appropriate research methodologies to fill those needs
• Design, execution and interpretation of MR studies and the clear communication of the insights and recommendations arising from the research
• Be the subject matter expert on past, current and potential insights needed for the product/project
• Analyze & report syndicated, secondary market data for performance measurement and market understanding
• Utilize a full spectrum of survey insights and syndicated data to answer complex business questions. This includes compilation of an insights story from multiple data sources, create presentations and deliver it with confidence
• Support/guide analytical business questions for projects run by other A&I colleagues
• Work with all vendors to ensure every step of each project is aligned with business objectives, achieving the highest level of insights, and following all regulatory requirements and delivering actionable insights
• Manage all work within the specified overall budget and complete all necessary paperwork to gain authorization with all aspects of each project
• Coordinate/collaborate with other Analytics & Insights co-workers to deliver unified support for Marketing clients and senior leadership
• Lead without authority in a complex organization
• Ability to quickly demonstrate full product, customer and performance knowledge and actively participate in planning sessions.
• Clearly demonstrate impact/influence on direction of responsible product's marketing plans, strategies and tactics

Community Housing Coordinator

Clinical Documentation Specialist

Administrative Assistant

DevOps Engineer

ServiceNow System Administrator

Accountant

Epic Application Analyst

Business Analyst

Epic Application Analyst

Software Engineer – Interoperability, Data Platforms

Associate Director, Market Research Consultant