Application System Analyst II

Sigma Systems

Application System Analyst II supporting remote application systems for Sigma Systems, Inc. Collaborating across teams to analyze, implement, and optimize business applications.

Posted 7/3/2026contractRemote • Texas • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Analyze, develop, test, document, educate, implement, support, and maintain or optimize assigned applications, solutions and business processes to meet operational and technical requirements
Collaborates across project borders with other teams
Thinks outside the box and proposes practical solutions to issues
Provides oversight and project management to assigned tasks
Demonstrates a solid/working level of subject matter expertise in providing support to projects, customers, and other teams, while proactively working to improve and obtain new expertise in application/system in assigned areas
Utilizes application training, application web site and application resource materials regularly and effectively and is able guide newer team members in utilizing these resources
Thorough knowledge and understanding of operations, can proactively identify opportunities to enhance customer usability, efficiency and/or experience
Represents user needs and expectations in larger, more complex system updates and enhancements
Provides clear and organized status reporting on key project areas to be used as external communications to stakeholders
Performs working level process and requirement analysis, including process mapping though current flow charts, documents, future needs/plans, requirement elicitation, stakeholder analysis, and specification gathering to deliver cross team solutions
Responsible for completing working level gap analysis and providing recommendations
Able to clearly articulate complex design, configuration issues to end users and project stakeholders
Maintains relationship with end user leadership post-engagement
Proactively addresses end user conflicts
Contributes to strategy discussions by identifying options with associated pros and cons with team members
Facilitates making timely decisions; makes sound decisions even in the absence of complete information
Recognizes when a quick 80% resolution will suffice
Adhere to organization standards for system configuration and change control
Strong technical proficiency in application-specific design and configuration
Ability to clearly articulate and communicate core design, configuration concepts to end users
Able to independently analyze, design, and configure the application
Able to teach design, configuration concepts to new team members
Collaborate and develop strong relationships with end user communities, customers and business partners
Collaborate with Operational Leaders to focus on standardized best practice workflow processes and content to ensure alignment across all ministries, to create efficiencies, and to ensure optimal operational processes
Coordinates code changes with appropriate vendor related to financial and business application issues
Collaborates with Technical Team to identify and infrastructure related issues that have resulted in application issues
Share industry best practices from vendors with Operational Leaders
Demonstrates increasing technical knowledge of the assigned application including relationships of infrastructure and impact to user if unavailable
Serves as a liaison between business operations and providers, internal information technology, system users and vendors working within the defined project objectives for issue and problem resolution
Follows strict change management processes ensuring proper approval, testing, and validation of system changes
Written documentation delivered to end users and leadership shows consistency and attentive review
Is a team player and able to proactively communicate issues and concepts to project leadership
Associate periodically reviews and auto-corrects his/her skills, habits, work ethic, and behaviors and manages his/her work in an effective and agreeable way among peers
Associate is sensitive and aware of how others perceive them and take care to ensure smooth and effective working relationships and environments
Proactively and independently troubleshoot and resolve moderate incidents and requests without direction
Maintains high standards for quality of work for self and others
Provides oversight and feedback on team member design, configuration and deliverables
Manages medium complexity projects/requests
Collaborates with team members as needed
Proactively evaluates all new release and functionality of applications
Complete in a timely manner assigned courses within Healthstream, other electronic tracking tools for educational related material or attend presentations in person as assigned
Ensure the services that he/she provides contribute to the successful accomplishment of the primary mission of the department
Escalates when SLAs are breached or appropriate vendor action is not occurring
Assist in preparation and conducting of continuing formal or informal training session for users and co-workers
Identifies and seizes new opportunities, displays can-do attitude in good and bad times and steps up to handle tough issues
Performs other duties as assigned

Requirements

What you’ll need

Associate or bachelor's degree preferred with a focus in healthcare, business, or information systems
3+ Years of experience
2+ years within healthcare, business, or information systems
Solves moderate incidents without direction
Develops new functionality for requests with little direction
Works in a team setting, sharing information and assisting other junior level team members
Possesses detailed healthcare knowledge and systems expertise
Makes decisions regarding own work on primarily routine cases
Works under minimal supervision, uses independent judgment requiring analysis of variable factors
Collaborates with senior team members to develop approaches and solutions
Mentors and may train team members within own functional or application

Benefits

Comp & perks

May be required to travel to perform duties
May be required to work additional hours as needed during critical problems

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Application DevelopmentProcess MappingGap AnalysisConfiguration ManagementIncident ResolutionRequirement ElicitationStakeholder AnalysisSystem TestingDocumentationChange Management

Soft Skills

CollaborationCommunicationProblem-SolvingTeamworkAdaptability