Sierra

Solutions Engineer

• Onboard new Shopify brands or manage ongoing relationships depending on your track
• Troubleshoot technical issues: API calls, custom JavaScript, integration errors
• Be the internal voice of the customer — flag patterns, suggest improvements
• Collaborate with the engineering team when issues need escalation
• Document solutions and build resources that reduce repeat questions
• Help shape the customer success culture as the team grows

Solutions Engineer – Technical CSM

Backend Engineer

• Review and validate AI-generated code proposals — understand the architecture, catch edge cases, approve or redirect
• Ship features end-to-end within a Shopify app
• Triage bugs and tasks; work with agentic coding tools to resolve them
• Maintain platform stability and code quality
• Collaborate closely with engineering leadership on product direction
• Help establish engineering practices as the team grows

Ruby on Rails Engineer

Account Executive

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Enterprise Account Executive

Full-stack Engineer

• Design and deliver production-grade AI agents: You'll build and ship highly performant, reliable, and intuitive AI agents that are central, mission-critical and drive revenue directly to Sierra's growth.
• Drive the Agent Development Life Cycle (ADLC): You'll have complete ownership and autonomy from initial pilot through deployment and continuous iteration.
• Partner with large enterprises and cutting-edge startups: You’ll work directly with leaders at some of the world’s largest enterprises to understand their most pressing business challenges.
• Build the future of the platform: Your direct work with customers will guide the evolution of Sierra's core platform.

Solutions Engineer – Technical CSM

Ruby on Rails Engineer

Enterprise Account Executive

Software Engineer, Agent