Shure Incorporated

Mechanical Engineer

• Define and drive mechanical design strategy across Shure’s product portfolio
• Solve complex engineering challenges in audio, wireless, and acoustics-driven products
• Lead and develop a small team of engineers
• Mentor ME team while supporting system level design architectures
• Collaborate with Electrical, RF, Acoustics, Firmware, and Manufacturing disciplines
• Create fully defined 3D models and associated 2D documentation using CAD software

Senior Mechanical Engineer

Account Manager

• Responsible for the partnership vision for the E&C Small and Large Scale verticals, through identifying key brand & influencer partners to deliver commercial and creative partnerships.
• Manages the development of global messaging and marketing communications assets for assigned new products or strategic marketing initiatives.
• Work closely with global marketing leads to define communication objectives and campaign asset needs.
• Partners with regional marketing teams to leverage local Influencer talent pools and agency relationships, understand local marketing needs and define go-to-market toolboxes to deploy global campaigns locally, leverage efficiency and maximize results.
• Optimizes framework and guidance to orchestrate regional activations, and ensure they are in line with the Shure vision, & impact business objectives in a measurable way.
• Actively seeks opportunities to further develop in-depth product and customer knowledge (including training, attending trade shows, visiting key customers, etc.).
• Ensure influencer partners, both short-term (seeding) and long term (deliverables agreed over 1-year period under contract / with 3rd party brands) are in place for future product launches.
• Collaborates with product teams to translate product features into relevant user benefits and define value propositions.
• Work with Strategy and Innovation and Corporate Development teams for the marketing executional plans on future partnerships i.e., SDK/API Integration and other Technology Partnerships (as applicable).
• Interfaces with product development teams to manage the timing and process for product photography, specifications, and graphic packaging.
• Analyze results and develop dashboards with Performance Marketing/Marketing Operations to track specific KPI and digital metrics for partnerships and advertising.
• Manages outside agencies in the development and execution of marketing assets such as photography, copy, print materials, and other tools.
• Work with internal cross-functional teams such as Web, Social Media, Creative Services, Public Relations, Artist Relations, and others as needed to ensure coordination of efforts for marketing, partnership, and campaign initiatives related to partnerships and E&C Small- and Large-Scale.
• Provides thought leadership around the marketing and partnerships process and innovative marketing methods across the web, social media, events, etc.
• Seeks out both internal and external thought leadership opportunities to complement traditional communication platforms.
• Identifies opportunities to recommend research to better inform partners and inspire marketing communications decisions that are fact-based.
• Ensures the faithful execution of the Shure Brand Guidelines in all communication materials.
• Involved in internal Global Marketing organization activities as assigned.

Senior Manager, Marketing – Global Strategic Partnerships

Engineering Manager

• Lead hands-on pre- and post-sales customer engagements with strategic and marquee customers to accelerate adoption of ShureCloud and Shure’s broader software and services portfolio.
• Activities include delivering product demonstrations, leading proof-of-concepts (POCs), and supporting evaluations and deployments.
• Customer POCs include creating and validating new potential products and software solutions that expand market penetration across industries and applications.
• Liaise closely with Global Product Management (GPM) to track and expedite notable customer impacts, consolidate and prioritize feature requests, and ensure the completeness and quality of EBC/Roadmap, and product marketing content for partner and customer consumption.
• Proactively address customer inquiries and resolve complex technical challenges that may impede opportunity progression, implementation success, or long-term product adoption, collaborating with Engineering and internal technical teams as needed.
• Collaborate with regional account and sales teams to share best practices, lessons learned, and insights from key customer engagements, enabling scalable success and consistent execution across the broader sales organization.
• Performs other duties as assigned.

Manager, Software Customer Acceleration

• Responsible for the partnership vision for the E&C Small and Large Scale verticals, through identifying key brand & influencer partners to deliver commercial and creative partnerships
• Manages the development of global messaging and marketing communications assets for assigned new products or strategic marketing initiatives
• Work closely with global marketing leads to define communication objectives and campaign asset needs
• Partners with regional marketing teams to leverage local Influencer talent pools and agency relationships, understand local marketing needs and define go-to-market toolboxes to deploy global campaigns locally, leverage efficiency and maximize results
• Optimizes framework and guidance to orchestrate regional activations, and ensure they are in line with the Shure vision, & impact business objectives in a measurable way
• Actively seeks opportunities to further develop in-depth product and customer knowledge (including training, attending trade shows, visiting key customers, etc.)
• Ensure influencer partners, both short-term (seeding) and long term (deliverables agreed over 1 year period under contract / with 3rd party brands) are in place for future product launches
• Collaborates with product teams to translate product features into relevant user benefits and define value propositions
• Work with Strategy and Innovation and Corporate Development teams for the marketing executional plans on future partnerships ie. SDK/API Integration and other Technology Partnerships (as applicable)
• Interfaces with product development teams to manage the timing and process for product photography, specifications, and graphic packaging
• Analyze results and develop dashboards with Performance Marketing/Marketing Operations to track specific KPI and digital metrics for partnerships and advertising
• Manages outside agencies in the development and execution of marketing assets such as photography, copy, print materials, and other tools
• Work with internal cross-functional teams such as Web, Social Media, Creative Services, Public Relations, Artist Relations and others as needed to ensure coordination of efforts for marketing, partnership and campaign initiatives related to partnerships and E&C Small- and Large-Scale
• Provides thought leadership around the marketing and partnerships process and innovative marketing methods across the web, social media, events, etc.
• Seeks out both internal and external thought leadership opportunities.to complement traditional communication platforms.
• Identifies opportunities to recommend research to better inform partners and inspire marketing communications decisions that are fact-based.
• Ensures the faithful execution of the Shure Brand Guidelines in all communication materials.
• Involved in internal Global Marketing organization activities as assigned

Senior Marketing Manager – Global Strategic Partnerships

Software Engineer

• Designing and implementing innovative product features and solutions in embedded software
• Contributing to the development of software applications and functionalities
• Assisting in design, simulation, development, and testing of audio signal processing algorithms
• Designing FPGA circuits for signal processing and control elements
• Enhancing automated testing in system verification and quality improvement

Engineering Internship

Sales

• Responsible for attaining sales objectives for the United States and Canada
• Monitors territory profit margins, and plans accordingly to meet or exceed goals
• Establishes strategic plans to achieve and exceed annual sales goals across all of Shure’s product lines through oversight of a team of independent manufacturer’s representative organizations and distributors
• Measures team performance to that plan using key performance indicators, coaching them on adding value to end-user experiences
• Direct management of key accounts, developing and executing a progressive business plan based on a strong understanding of our end-user needs that aligns with brand strategy
• Develops a detailed knowledge of key accounts and maintains personal contact with key dealers
• Reviews dealer programs with performance versus goal identifies areas of concern and success and proposes action plans to improve performance
• Represents the sales organization on internal projects that advance our business objectives and lead special sales projects
• Oversees efforts to establish strategic channel sales plans to achieve annual sales quotas for each product line
• Partners with other sales functions to develop and implement an effective schedule of internal and external sales and team meetings, promotional product planning, trade shows, clinics, business meetings and collaborative efforts cross-functionally
• Works closely with sales teams to increase meaningful exposure of Shure products and the Shure brand
• Plans and monitors expense budgets according to fiscal year objectives

Sales Director – Channel Sales

Product Manager

• Shure Inc. seeks Associate Managers, Product Management MOL in Niles, IL, to be responsible for leading the product maintenance and lifecycle management projects to ensure product attributes meet end-user requirements.
• Gather and analyze customer-facing information to inform lifecycle management decisions and enhance product positioning.
• 25% of international travel is required.
• Telecommuting/work from home is allowed.

Associate Manager, Product Management MOL

Sales Development Rep

• Supports management of key national and regional accounts
• Develops and executes a progressive business plan
• Develops a detailed knowledge of dealer programs
• Identifies areas of concern and success, and proposes action plans
• Works closely with the Regional Marketing and Market Development teams
• Owns reporting, new item setup, administrative functions of account management
• Monitors territory profit margins
• Develops and implements an effective schedule of sales meetings, promotional and product planning, trade shows, clinics, business meetings and collaborative efforts cross-functionally

Sales Development Specialist I, Southern California

• Supports management of key national and regional accounts
• Develops and executes a progressive business plan
• Develops a detailed knowledge of dealer programs
• Identifies areas of concern and success, and proposes action plans to improve performance
• Works closely with the Regional Marketing and Market Development teams
• Monitors territory profit margins
• Develops and implements an effective schedule of sales meetings and collaborative efforts cross-functionally

Sales Development Specialist I

Solutions Engineer

• Research and identify potential customers who could benefit from Shure’s Pro Audio solutions.
• Develop and implement strategies to generate leads through various channels, including webinars, social media, and industry events.
• Stay updated on industry trends, competitor activities, and customer needs to refine prospecting approaches.
• Understand and document customer business challenges and needs through active listening and strategic questioning.
• Develop and deliver customized content to educate prospects about Shure's products and solutions.
• Lead complex solution design and implementation by delivering tailored recommendations.
• Meet or exceed assigned sales targets and KPIs through effective management of the sales cycle.
• Work closely with the sales team, marketing department, customer success, and technical experts to ensure cohesive customer experiences.
• Maintain accurate records of prospect interactions, sales activities, and performance metrics using Salesforce CRM tools.
• Represent Shure at Industry events and conferences.
• Act as a thought leader to drive adoption of new technologies and best practices.
• Lead customized end-user engagement activations.

Senior Pre-sales Solution Engineer, Pro-Audio

Manager

• Own and deliver the regional real estate and workplace strategy, governance, and service standards.
• Lead leasing and transactions (site selection, relocations, expansions, renewals), managing landlords, vendors, contracts, and critical dates with a commercial, risk ‑ based approach.
• Hold end ‑ to ‑ end ownership of the regional real estate and workplace portfolio, ensuring consistent commercial and operational performance.
• Sponsor and deliver capital and workplace projects, controlling scope, design, cost, and timelines across multiple programmes.
• Operate effectively at both strategic and operational levels within a complex, global organisation.
• Own operating and capital budgets, forecasting and reporting, driving savings, supplier performance, safety, and compliance.
• Partner with Finance, Legal, HR, IT, and Security to align workplace decisions with business, global, and local requirements.
• Own health & safety, risk management, and business continuity, supported by accurate lease, occupancy, and portfolio data.
• Use data and benchmarking to improve footprint efficiency, utilisation, cost performance, and employee experience.

Senior Manager, Workplace

Marketing

• Coordinating European product launches, including defining launch strategies, aligning messaging, and ensuring a unified, streamlined approach with global and regional stakeholders from Product Management, Global Marketing, Sales, and other cross‑functional teams.
• Identifying and defining required marketing assets (e.g., messaging, visuals, videos, web content, sales tools) to support launch strategies and regional campaign rollouts. You will ensure assets are delivered on time and meet the needs of local teams.
• Leading the regional execution of global campaigns, working closely with global marketing teams to localize messaging, coordinate timelines, and ensure campaign elements are relevant for European markets.
• Collaborating with European marketing teams to plan and coordinate marketing activities and product specific initiatives, ensuring alignment with market needs and sales priorities.
• Driving process development and improvement, establishing and refining internal workflows within Europe to support launch activities, improving collaboration with global teams, and ensuring more efficient planning and execution.
• Planning and coordinating marketing activities for European trade shows, including creation of communication plans, promotional activities, launch announcements, and coordination of deliverables across teams.
• Ensuring consistent communication and information flow between global and regional stakeholders, supporting transparency, readiness, and aligned execution across teams.

Marketing Specialist II

• Assist with maintaining lead scoring rules and inputs in Salesforce to support accurate lead evaluation
• Manage engagement and behavioral data used for lead scoring, including content interactions and campaign activity, to ensure accurate and consistent scoring
• Monitor lead scoring performance and support updates to improve accuracy over time, including reviewing engagement trends and funnel progression
• Work cross-functionally with Market Development, Customer Success, Marketing, and Sales Enablement teams to align lead scoring with lifecycle stages and activation efforts
• Partner with Marketing Operations teams on data quality checks, system updates, and reporting related to lead scoring and funnel performance
• Support reporting and analysis on lead scoring and funnel progression by preparing summaries and insights for optimization discussions
• Performs other duties as assigned

Marketing Data Specialist

Customer Success Manager

• Independently handle all incoming phone calls, emails, and live chat messages regarding pricing, purchasing, tier 1 basic technical support, and repair for all Shure products as the first point of contact.
• Maintain comprehensive knowledge of all Shure products and their applications.
• Offer feedback to improve customer service efficiency and share feature requests and workarounds with the team.
• Understand product functionality and integration, identify customer needs and pain points, and provide creative solutions.
• Connect potential buyers with local Shure Representatives.
• Managing and responding to incoming leads and opportunity tasks related to all Shure products and lead sources.
• Responsibilities include onboarding customers to Shure Cloud, handling software license renewals, and managing, qualifying, and cultivating leads for routing to appropriate opportunity tasks across all product categories.
• Clearly and consistently document and update customer records based on interactions, transactions, comments, and complaints to monitor and report on customer satisfaction.
• Creating and managing Service Cloud contacts and cases in Salesforce, tracking escalated issues to ensure timely resolution for customers, and coordinating and communicating with customers throughout the case lifecycle.
• Address and resolve complaints, escalating when necessary, and collaborate with Sales, Dealer Support, Applications Engineering, Marketing, Service, and Repair departments for efficient issue resolution.
• Send update emails and phone communications to customers on pending orders, open ticket(s), advanced replacements and RMAs, upcoming changes (firmware, product features, etc.), and general questions and/or concerns.
• Performs other duties as assigned (i.e., report trends, patterns, FAQs, frequent complains, common requests, and happy Customers to manager)

Customer Success Specialist I

• Leads commodity strategy development, including establishing approved supplier lists, maintaining capability matrices, and adapting sourcing strategies based on business, market, and economic conditions
• Leads and co‑leads supplier negotiations, including pricing discussions, terms and conditions, speculative buys, and cost‑avoidance initiatives
• Manages supplier relationships through business reviews, performance monitoring (quality, delivery, contract compliance), technology roadmap alignment, and coordination of supplier presentations
• Conducts comprehensive market, spend, and category analyses to identify cost‑reduction opportunities, assess market drivers, evaluate pricing trends, and support negotiation strategies.