Shure Incorporated

Full-stack Engineer

• Collaborate: work as part of a cross-functional team to create, design & implement cutting edge features and products
• Ideate: brainstorm with research scientists and other stakeholders to identify use cases of value to Shure customers empowered by AI/ML and opportunities to optimize and platform solutions.
• Conduct Research: survey literature and conduct original research and experiments to optimize implementation strategies and characteristics, solve problems, share findings and prototypes with colleagues, senior staff, and executives
• Identify Software Requirements: in collaboration with AI/ML research scientists, other software engineers, and product managers. Identify and document architectural options and opportunities for platforming and reuse including working research scientists to standardize platformed solutions to frameworks and software deployments.
• Implement Prototypes: software features in diverse areas from embedded (primary) to mobile apps, desktop, cloud, and database applications.
• Suggest subject-matter-relevant features and other software opportunities to enhance research scientists' chances of success (e.g. DSP approaches).
• Develop Product Software Features: Implement, optimize, and test software applications and functionalities for real-time, semi-latent, and offline applications.
• Work with research scientists to identify and optimize input features, frame rates, model structures, and other characteristics that impact implementation characteristics.
• Evaluate: Validate implemented AI/ML and other algorithm features: write software to automate measurement of AI and algorithmic features against defined metrics
• Lead: Mentor, coach, and monitor the work of less experienced engineers.
• Follow Coding Best Practices: Participate in code reviews and provide constructive feedback to peers.
• Stay Current in Field: track progress in software methodologies, tools, and best practices
• Participate in Working Groups: to promote collaborative problem solving in specific areas, sometimes tangential to your expertise
• Design and Document Software Approach: in collaboration with team (or on own in independent projects) documented in collaborative systems
• Invent: contribute to intellectual property, participate in brainstorming, and encourage general innovation in the group

Software Engineer II

Sales Development Rep

• Engage partners and develop high-impact pipeline opportunities
• Collaborate with partner ecosystem to convert high-quality leads into pipeline opportunities
• Execute sales enablement training programs and product launch presentations
• Support partner sales teams as extended technical consultants
• Identify 'sales-ready' prospects and responsible for cross-selling and up-selling during the tele-qualification process
• Deliver prepared sales messaging for Shure products/solutions
• Communicate growth opportunities with business leaders
• Perform other duties as assigned

Sales Development Specialist II

General

• Develops and executes educational programs and presentations for end-users to increase awareness and understanding of the benefits of Shure’s products.
• Maintains End User contact with key clients in the defined geographic region, including but not limited to product specification, commissioning support, and training.
• Identifies, researches, evaluates, and prioritizes market leads and opportunities to reach potential customers outside of Shure’s current revenue streams.
• Provides support for and input to, the Product Planners and Product Marketing Specialists on product lines.
• Monitors and reports on competitive activity, both from a product and market development standpoint.
• Identifies needs for education programs and helps to develop and deliver presentations to increase awareness and understanding of the benefits of Shure’s product categories.
• Helps to educate independent channel partners/integrators on product benefits and sales techniques.
• Creates new revenue opportunities by matching customers, applications and products.
• Assists with technical and logistical support for conferences, seminars, clinics, and other special events.
• Performs other duties as assigned.

Market Development Specialist

Customer Support

• Provides professional customer service to South Korea, Hong Kong, Taiwan and Macau (SKHKTM) business accounts.
• Handles moderately complex assignments requiring judgment within defined procedures; core responsibilities include complex case handling, advanced return resolution, credit/debit processing, backorder coordination, and cross‑functional problem solving.
• Act as a liaison between internal and external partners; collaborates cross-functionally to resolve complex issues and ensure timely operational outcomes.
• Point‑of‑contact for escalated service issues and key/priority customers; manages high‑impact inquiries requiring detailed product knowledge, judgment, and proactive communication.
• Responsible for customer service and administrative support to the sales functions including answering customer enquiries, handle complaints and order processing.
• Ensures timely and accurate order processing, delivery schedule and product shipment, including Order backlog management.
• Handles return orders and claims.
• Prepares business reports for internal and external customers.
• Assists in ad-hoc assignments as required.

Senior Channel Support Representative

Engineer

• Design, develop, and maintain application individually as well as work in a group
• Maintain quality and security of the assigned development tasks applying the best design and development guidelines as defined in the project
• Work as per the defined project priorities and project schedules and ensure to complete the assigned projects within allotted timelines
• Adhere to agile methodologies and the project management followed in the project
• Assist in technical and project risk management and participate in mitigation activities
• Interact with team for the day-to-day development tasks and hurdles
• Provide functional and technical support, guidance to other junior developers
• Develop process improvements to improve system quality and efficiency
• Attend all the project Meetings, discussion, other sprint meetings etc.

Senior Engineer, Applications System Development

• Lead the architecture, design, development, optimization, and validation of real-time DSP and machine learning solutions for microphone array products
• Lead project planning activities, including defining scope, estimating effort, identifying resource needs, and driving execution to meet key project milestones
• Lead troubleshooting, root-cause analysis, and resolution of complex product issues related to DSP, audio performance, embedded implementation, or system integration
• Mentor and provide technical guidance to junior engineers, fostering their professional growth and maintaining a culture of knowledge sharing and innovation, including delivering constructive feedback through design reviews, code reviews, and technical discussions
• Work as part of a cross-functional team including embedded software, hardware, acoustics, systems, test, product management, and user experience teams to ensure the successful deployment of audio signal processing solutions
• Utilize advanced DSP approaches and leverage ML/AI approaches to address challenges such as processing real-time, low latency data pipelines and right-sizing solutions
• Conduct thorough testing and validation of signal processing algorithms and systems, ensuring performance and functionality under various conditions.

Engineer Associate Staff, Digital Signal Processing

Manager

• Responsible for leveraging in-depth knowledge of Salesforce in the overall design of sales, service, and marketing automation systems
• Leverage knowledge and expertise integrating Salesforce with ERP and other applications
• Partner with business and IT peers globally to understand and solve complex problems

IT Business Applications Manager

Project Manager

• Lead upfront work and collaborate closely with all departments to get new concepts and projects approved, planned, staffed, and set up for success.
• Lead and drive development, planning, and closure of all efforts involved in project execution, including both internal and external dependencies.
• Assess and monitor risk in key areas including project budgets, schedules, product costs, and quality/functionality while communicating risks/issues to the Project Team and Project Stakeholders.
• Negotiate and guide decisions towards budget and schedule adherence.
• Assure team complies with the new product development process and report progress to project governance bodies via regularly distributed status reports and collateral.
• Negotiate and maintain relationships with outside partners in collaboration with Supply Chain Associates, including outside design firms, co-development partners, and vendors in order to achieve project goals.
• Review all project activities at the end of a project, compile lessons learned, assess project adherence to targets, and suggest improvements for the revision of the new product development process.

Mechanical Engineer

• Define and drive mechanical design strategy across Shure’s product portfolio
• Solve complex engineering challenges in audio, wireless, and acoustics-driven products
• Lead and develop a small team of engineers
• Mentor ME team while supporting system level design architectures
• Collaborate with Electrical, RF, Acoustics, Firmware, and Manufacturing disciplines
• Create fully defined 3D models and associated 2D documentation using CAD software

Senior Mechanical Engineer

Account Manager

• Responsible for the partnership vision for the E&C Small and Large Scale verticals, through identifying key brand & influencer partners to deliver commercial and creative partnerships.
• Manages the development of global messaging and marketing communications assets for assigned new products or strategic marketing initiatives.
• Work closely with global marketing leads to define communication objectives and campaign asset needs.
• Partners with regional marketing teams to leverage local Influencer talent pools and agency relationships, understand local marketing needs and define go-to-market toolboxes to deploy global campaigns locally, leverage efficiency and maximize results.
• Optimizes framework and guidance to orchestrate regional activations, and ensure they are in line with the Shure vision, & impact business objectives in a measurable way.
• Actively seeks opportunities to further develop in-depth product and customer knowledge (including training, attending trade shows, visiting key customers, etc.).
• Ensure influencer partners, both short-term (seeding) and long term (deliverables agreed over 1-year period under contract / with 3rd party brands) are in place for future product launches.
• Collaborates with product teams to translate product features into relevant user benefits and define value propositions.
• Work with Strategy and Innovation and Corporate Development teams for the marketing executional plans on future partnerships i.e., SDK/API Integration and other Technology Partnerships (as applicable).
• Interfaces with product development teams to manage the timing and process for product photography, specifications, and graphic packaging.
• Analyze results and develop dashboards with Performance Marketing/Marketing Operations to track specific KPI and digital metrics for partnerships and advertising.
• Manages outside agencies in the development and execution of marketing assets such as photography, copy, print materials, and other tools.
• Work with internal cross-functional teams such as Web, Social Media, Creative Services, Public Relations, Artist Relations, and others as needed to ensure coordination of efforts for marketing, partnership, and campaign initiatives related to partnerships and E&C Small- and Large-Scale.
• Provides thought leadership around the marketing and partnerships process and innovative marketing methods across the web, social media, events, etc.
• Seeks out both internal and external thought leadership opportunities to complement traditional communication platforms.
• Identifies opportunities to recommend research to better inform partners and inspire marketing communications decisions that are fact-based.
• Ensures the faithful execution of the Shure Brand Guidelines in all communication materials.
• Involved in internal Global Marketing organization activities as assigned.