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UAB Medicine
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Operations Coordinator
ShipBob, Inc.
full-time
Posted on:
Origin: • 🇺🇸 United States • Alabama, Arizona, California, Colorado, Florida, Idaho, Illinois, Iowa, Kansas, Kentucky, Louisiana
Visit company websiteSalary
💰 $41,119 - $68,531 per year
Job Level
Junior
About the role
- Support the ShipBob SFN Partner Relationship team with data and research to better support the merchant and SFN experience.
- Manage all SFN communications through alignment with stakeholder and managing the Jira ticket request que.
- Collaborate with the B2B team on all B2B Quality Issue communications to be sent to the SFN Partner.
- Manager ShipBob Supplier Corrective Action requests for SFN Partner sites that are not executing to process.
- Utilize PowerBi to collect needed information for Monthly and Quarterly Business Reviews
- Manage the SFN Lost and Damaged Goods Claim communications process and the sending out of the claims.
- Manage IT equipment procurement and warranty information for new SFN Partner pre-implementations.
- Own the SFN Partner Relationship Jira escalation ticketing process and manage the timelines of completion for the team and other stakeholders.
- Manage the SFN Partner Certificate of Insurance portal and outreach to SFN Partners.
- Manage corrugate and packaging material procurement for new SFN Partner pre-implementation.
- Support SFN Partner Relationship Manager with new SFN Partner pre-implementations which actions such as but not limited to corrugate sourcing, IT equipment procurement, and FMS creation through Monday.com
- Manage new assigned projects to the SFN Partner Relationship team which includes all timelines, updates, and any extensions.
- Comply to all food safety and compliance policies and regulations.
- Additional duties and responsibilities as necessary.
Requirements
- Associate’s degree in operations or business, or equivalent work experience.
- A minimum of 1 years’ experience in a partner management, business development, or a related field.
- Demonstrated track record of maintaining and expanding business through communications and time management.
- Excellent project management and organizational skills.
- Ability to collaborate with cross functional teams and build consensus.
- A positive, energetic, “startup mentality” – a desire and willingness to do what it takes to help our company knock our goals out of the park.
- The ability to travel domestically with potential for global travel. The expected travel for this role can be up to 25% travel. All travel requirements are subject to change per the needs of the business.
