Développeur ServiceNow
Apside
ITSMServiceNow
Product Manager, GTM, ServiceNow
SHI International Corp.
full-time
Posted on:
Location Type: Remote
Location: Remote • Texas • 🇺🇸 United States
Visit company websiteSalary
💰 $150,000 - $200,000 per year
Job Level
Mid-LevelSenior
Tech Stack
ITSMServiceNow
About the role
- Define and maintain product vision and strategy for ServiceNow modules (ITSM, ITOM, ITAM, TPSM, GRC)
- Develop and manage prioritized product backlog and roadmap
- Elicit and synthesize requirements from customers, sales, and services teams
- Serve as primary point of contact for product-related inquiries
- Collaborate with product development team to define and refine product releases using Agile
- Host and facilitate quarterly product release planning events
- Maintain continuous feedback loop between development, stakeholders, and customers
- Conduct competitive analysis and market research
- Monitor product performance and customer feedback
- Partner with Product Marketing and Sales Enablement to develop messaging, demos, and adoption resources
- Support training and change management to drive platform adoption
Requirements
- 5–7 years in product management, preferably with ServiceNow or similar enterprise platforms
- Bachelor’s degree in Computer Science, Business Administration, or related field
- Strong communication and presentation skills
- Proven ability to gather and translate business requirements into actionable product features
- Familiarity with Agile/Scrum methodologies and tools (e.g., Jira, ServiceNow Agile Board)
- Experience with ServiceNow modules and platform configuration is a plus
- Ability to oversee and direct projects to completion
- Basic experience in Agile, Waterfall, and Scrum
- Basic ability to identify, document, and manage technical needs and specifications
- Basic competence in tools like Jira, Trello, MS Project, or DevOps
- Basic experience in market research, competitive analysis, and gathering customer feedback
- ServiceNow certifications (e.g., CSA, CAD) are a plus
Benefits
- medical
- vision
- dental
- 401K
- flexible spending
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
product managementAgileScrummarket researchcompetitive analysisproduct backlog managementproduct performance monitoringrequirements gatheringplatform configurationchange management
Soft skills
communication skillspresentation skillscollaborationstakeholder managementcustomer feedback synthesisproject oversightfacilitationstrategic thinkingproblem-solvingleadership
Certifications
ServiceNow Certified System Administrator (CSA)ServiceNow Certified Application Developer (CAD)
