Shady Grove Fertility

Financial Planning and Analysis

• Consult with patients regarding their benefits, coverage and financial options
• Perform aspects of benefit verification and prior authorization
• Provide ongoing financial education and assistance to our patients throughout the continuum of their care, as an educator, advocate, and liaison
• Maintain patient accounts by obtaining, recording, and updating personal financial and insurance information

Financial Educator

Compliance

• Collect, manage, and maintain all data and statistics required for compliance with SART regulations
• Stay current on all SART guidelines and implement updates as requirements evolve
• Collaborate with nursing and embryology teams to ensure accurate and timely data entry into Resource/FERT and other reporting systems
• Coordinate and report all required data and outcome statistics to meet New York State regulations related to donor egg and donor sperm use in IVF and IUI
• Ensure compliance with four-day prospective reporting requirements to SART
• Accurately close ART cycles and report outcomes in accordance with SART standards
• Maintain adherence to SART, CDC, and NASS (National ART Surveillance System) guidelines, ensuring timely and accurate reporting
• Prepare and submit delivery outcome requests to clinical teams based on practice needs
• Provide administrative support to the VP of Nursing and Clinical Services
• Obtain and distribute laboratory reports requested by clinical staff
• Manage the Prescription Monitoring Program (PMP) Registry, including entering all controlled substance prescriptions on a daily basis and responding to New York State inquiries regarding patient prescriptions
• Oversee the WIN Fertility Patient Portal and treatment outcomes processes, including receiving and routine treatment request forms to patient coordinators, completing treatment outcome forms as requests, and partnering with the Finance team to ensure accurate billing
• Coordinate Progyny treatment outcome requests and provide necessary medical records to the Progyny coordinator
• Support additional clinical compliance projects and initiatives as needed

SART and Clinical Compliance Coordinator

Human Resources

• Assist with day-to-day operations of the HR functions and duties
• Provide administrative support to Human Resources team
• Manage the new hire onboarding process for all clinical and corporate positions
• Coordinate HR projects (meetings, training, surveys etc.) and take minutes
• Handle employee requests regarding human resources issues, rules, and regulations
• Facilitate new employee orientation and other employee-based training sessions
• Assist in the compliance training for employees
• Ensure all up-to-date legal postings are placed in designated areas within established timeframes
• Maintain compliance with federal and state regulations concerning employment

Financial Educator

SART and Clinical Compliance Coordinator

HR Coordinator