Payment Poster Specialist

Shady Grove Fertility

Payment Poster Specialist accurately processing insurance, patient, and collection payments for US Fertility. Collaborating with financial teams while supporting patient accounts and insurance query resolutions.

Posted 7/18/2026full-timeRemote • 🇺🇸 United StatesJunior💰 $23 - $25 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in medical billing processes, including payment posting, reconciliation, and resolving discrepancies while maintaining compliance with payer contracts. Proficient in utilizing medical software and various computer applications to ensure accurate financial transactions and exceptional customer service.

Highest-signal resume keywords

Medical Billing ExperienceElectronic Remittance Advice (ERA) ManagementPayment ReconciliationMedical Software ProficiencyCustomer Service Skills

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Payment PostingReconciliationMedical BillingElectronic Payment ProcessingData EntryFinancial Transaction AccuracyDenial ResolutionContractual AdjustmentsPayer Portal ManagementOffice Procedures

Soft Skills

Interpersonal SkillsCommunication SkillsJudgmentStress ManagementAttention to Detail

Tools & Technologies

MS WordExcelPowerPointOneNoteOffice 365Medical Software Programs

Certifications & Qualifications

Medical Billing CertificateAssociate Degree in AccountingAssociate Degree in BusinessAssociate Degree in Healthcare

Industry Keywords

Insurance PaymentsElectronic Remittance Advice (ERA)Explanation of Benefits (EOB)Payer ContractsPayment Discrepancies

About the role

Key responsibilities & impact

Process and post insurance, patient, collection, and miscellaneous payments accurately and within established turnaround times
Manage ERA/EFT enrollment, monitor enrollment status, and maintain electronic payment processing for assigned practices
Download, review, and reconcile electronic remittance advice (ERA), explanation of benefits (EOBs), and payment files from clearinghouses and payer portals
Research and resolve payment discrepancies, denials, recoupments, overpayments, and other account variances
Contact insurance carriers to obtain missing EOBs, verify payment information, and resolve payment-related issues
Reconcile daily payment activity to bank deposits and ensure the accuracy of financial transactions
Review and update patient accounts by applying payments, denials, deductibles, and contractual adjustments in accordance with payer contracts and company guidelines
Create and maintain payer portal access and ensure all payment-related documentation is organized and scanned promptly
Meet departmental productivity and accuracy benchmarks while maintaining confidentiality and delivering exceptional customer service
Cross-train in payment posting functions and provide backup support to ensure timely month-end close and departmental operations

Requirements

What you’ll need

Associate degree in accounting, business, healthcare or medical billing certificate
High School Diploma acceptable with 3+ year of medical billing hands on experience
Minimum 1-year specialized experience with medical billing certificate, or minimum 3 years’ experience without billing certificate
Ability to access, input, and retrieve information from a computer
Medical software program experience required
Knowledge of office procedure and office machines (i.e. computer, fax, copier, etc.)
Proficiency in a variety of computer software applications in word processing, spreadsheets, database, and presentation software (MSWord, Excel, PowerPoint, OneNote, Office 365)
Ability to demonstrate good judgment
Ability to communicate accurately and concisely
Ability to remain calm and poised under stress
Must have a high level of interpersonal skills to handle sensitive and confidential situations

Benefits

Comp & perks

Medical, dental, and vision insurance
401(k) with company match
Tuition assistance and professional development support
Performance-based bonus opportunities
Generous paid time off, paid holidays, and paid parental leave
Life and disability benefits
Fertility Discount Program
Employee wellness and recognition programs