Financial Educator

Shady Grove Fertility

Financial Educator assisting patients at US Fertility with coverage, financial options, and education. Collaborating closely with patients and teams in the reproductive medicine field.

Posted 6/18/2026full-timeRemote • New York • 🇺🇸 United StatesJuniorMid-Level💰 $23 - $26 per hourWebsite

About the role

Key responsibilities & impact

Consult with patients regarding their benefits, coverage and financial options
Perform aspects of benefit verification and prior authorization
Provide ongoing financial education and assistance to our patients throughout the continuum of their care, as an educator, advocate, and liaison
Maintain patient accounts by obtaining, recording, and updating personal financial and insurance information

Requirements

What you’ll need

Minimum 2 to 4 years of medical business office experience, with working knowledge of healthcare billing and collections, insurance/benefits, and patient interaction
Must have experience reading and understanding payer remittance advice. Includes the ability to differentiate between allowed charges, contractual adjustments, line item denials/reasons, patient responsibility (co-pay, co-insurance, and deductibles), etc.
Bachelor's Degree preferred
Experience working in an OB/GYN office is a plus
Excellent interpersonal skills required to communicate with departments, employees, physicians, managers, patients, and insurance companies
Strong oral and written communication skills, independent worker, detailed-oriented, computer savvy
Proficient with Microsoft programs, specifically Outlook, Microsoft Word and Excel
High level of customer service essential

Benefits

Comp & perks

Medical, dental, and vision insurance
401(k) with company match
Tuition assistance and professional development support
Performance-based bonus opportunities
Generous paid time off, paid holidays, and paid parental leave
Life and disability benefits
Fertility Discount Program
Employee wellness and recognition programs

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

healthcare billingcollectionsbenefit verificationprior authorizationpayer remittance adviceallowed chargescontractual adjustmentsline item denialspatient responsibility

Soft Skills

interpersonal skillsoral communicationwritten communicationindependent workerdetail-orientedcustomer service

Certifications

Bachelor's Degree