Medical Hospital Billing and AR Specialist
Trajectory Revenue Cycle Services
Billing Coordinator
Seven Starling
full-time
Posted on:
Origin: • 🇺🇸 United States
Visit company websiteSalary
💰 $58,000 per year
Job Level
JuniorMid-Level
About the role
- Ensure all aspects of billing for telehealth mental health services, including correcting billing issues and resolving rejections, are done in a timely and accurate manner
- Verify patient insurance benefits, obtain necessary pre-authorizations, and ensure coverage for mental health services
- Review and process claims in compliance with HIPAA, Medicare, Medicaid, and private insurance guidelines
- Reconcile patient accounts, process payments, and resolve discrepancies in billing and collections
- Track and follow up on unpaid claims, submit appeals for denied claims, and work with insurance providers to resolve any issues
- Collaborate with clinical staff to ensure accurate documentation and coding for behavioral health services
- Maintain up-to-date knowledge of telehealth billing policies, CPT codes, and insurance regulations specific to mental health services
- Provide exceptional customer service to clients by addressing billing inquiries and resolving account issues
- Generate and analyze billing reports to ensure accurate financial records and compliance
- Support the development and implementation of billing best practices and process improvements
Requirements
- Minimum of 2-3 years of experience in behavioral health billing, preferably in a telehealth or mental health setting
- Experience with verifying benefits to ensure accurate patient coverage
- Familiarity with insurance billing, coding (CPT, ICD-10), and revenue cycle management
- Experience identifying and resolving billing errors and claim rejections
- Experience with billing software and electronic health record (EHR) systems
- Knowledge of HIPAA regulations and insurance policies related to mental health
- Strong attention to detail and excellent organizational skills
- Ability to work independently in a remote environment and manage multiple tasks simultaneously
- Excellent communication and problem-solving skills
- Certification in medical billing or coding (preferred, but not required)
- Preferred: Experience with Healthie, Candid, Hubspot, and Helpscout
