Setton Industries Inc.

Account Executive

• Own Complex Sales Cycles: Manage strategic new business opportunities from prospecting through executive discovery, customized demonstrations, proposal development, negotiation, and close.
• Generate High Value Pipeline: Develop your own pipeline through outbound prospecting, strategic networking, referrals, and industry relationships while consistently creating opportunities with high growth pest control businesses.
• Advise Executive Decision Makers: Build trusted relationships with owners, operators, and executive leadership by understanding business objectives and recommending strategies that maximize revenue growth and marketing performance.
• Deliver Strategic Solutions: Leverage Scorpion's AI powered marketing and technology platform to solve complex growth challenges, improve marketing ROI, and help customers generate measurable business outcomes.
• Consistently Exceed Revenue Goals: Maintain a healthy pipeline, deliver accurate forecasts, and consistently exceed monthly recurring revenue goals through a consultative sales approach.
• Lead Through Influence: Serve as a trusted resource by sharing best practices, mentoring peers, and contributing to the continued success of the sales organization.

Senior Sales Account Executive, Pest Control Vertical

Analyst

• Own analysis of client sentiment and performance data across NPS, CSAT, churn, renewals, support interactions, onboarding metrics, and account health.
• Identify systemic breakdowns, recurring experience failures, and emerging risk patterns across segments.
• Develop and maintain a prioritized view of top experience risks and opportunities.
• Conduct root cause analyses that move beyond symptoms to underlying operational drivers.
• Design and evolve the client experience measurement framework, including leading indicators of retention and expansion.
• Define and refine client health scoring methodologies.
• Partner with leadership to ensure experience metrics are tied directly to revenue performance.
• Quantify the financial impact of experience improvements and failures.
• Build dashboards and executive-level reporting that translate complex data into clear business implications.
• Present findings and recommendations to senior leaders with confidence and clarity.
• Influence cross-functional priorities based on client insight and data-backed evidence.
• Ensure experience standards and journey metrics are visible and actionable across the organization.
• Partner with Sales, Account Management, Product, Marketing, and Operations to improve key lifecycle stages (handoff, onboarding, engagement, renewal).
• Support design and measurement of experience pilots and improvement initiatives.
• Monitor adoption and effectiveness of playbooks, standards, and tools.
• Lead postmortems on major client issues and ensure systemic follow-through.
• Maintain direct exposure to client reality through call reviews, written communication audits, and qualitative feedback analysis.
• Synthesize qualitative and quantitative insights into actionable recommendations.
• Ensure client perspective remains central in strategic discussions.

Senior Client Experience Analyst

Production Coordinator

• Manage the end-to-end post-production workflow, ensuring projects stay on schedule from editor assignment through final delivery.
• Coordinate editors by communicating project expectations, creative direction, client goals, technical requirements, deadlines, and deliverables while ensuring they have all necessary footage, assets, references, and supporting materials to begin work.
• Build and manage production schedules, assign editing work, balance workloads, and proactively remove bottlenecks to keep projects moving and deadlines on track.
• Organize and maintain project documentation, assets, deadlines, and workflow updates, ensuring information in monday.com, Frame.io, and other project management systems remains accurate and up to date.
• Create and manage editor contracts, project agreements, and assignment documentation as needed.
• Monitor project progress, communicate updates, risks, blockers, and delivery timelines, and collaborate with internal teams to ensure seamless execution.
• Review deliverables for quality, formatting, technical specifications, and alignment with client briefs before final approval and delivery.
• Deliver completed video assets on time while ensuring they meet client expectations and project requirements.
• Maintain a professional, collaborative, and solution-oriented approach while successfully managing multiple projects in a fast-paced environment using tools such as monday.com, Slack, Frame.io, and Google Drive.

Post-Production Coordinator

Account Manager

• Build, manage, and grow strategic relationships that help drive revenue, strengthen Scorpion's position in the home services industry, and create value for our partners and their customers.
• Work closely with the Director of Strategic Partnerships to identify, evaluate, and execute partnership opportunities with manufacturers, distributors, consultants, industry associations, and other organizations that serve home services businesses.
• Represent the Scorpion brand, foster trusted relationships, and ensure partners have an exceptional experience throughout the partnership lifecycle.
• Evaluate partnership opportunities and support the development of business cases, partnership strategies, and scopes of work.
• Develop and manage project plans that ensure successful execution of partnership initiatives.
• Build and maintain trusted relationships with partners, serving as a primary point of contact and advocate.
• Collaborate with Corporate Marketing to create partner enablement materials, co-marketing campaigns, thought leadership content, and other partnership assets.
• Train and support Sales and Account Management teams to maximize the value of partner relationships, referrals, and joint initiatives.
• Establish and maintain reporting processes to track partner performance, engagement, referrals, and revenue impact.
• Stay informed on industry trends, market dynamics, and opportunities within the home services ecosystem.
• Continuously expand knowledge of Scorpion's products, services, and partnership offerings.
• Contribute to a collaborative team environment and support the growth and development of colleagues across the organization.

Partnerships Manager

• Develop and maintain strong, long-lasting client relationships by understanding their needs, objectives, and business goals.
• Lead internal and external training sessions on digital marketing, Scorpion systems and brand specifics.
• Develop and implement comprehensive digital marketing strategies in collaboration with our internal teams, encompassing SEO, paid advertising, social media management, chat, and content marketing, to achieve client objectives.
• Monitor and analyze campaign performance, providing insights and recommendations for improvements to clients, covering SEO, PPC, and social media KPIs.
• Identify opportunities for upselling and expanding our services within existing client accounts.
• Work closely with internal teams, including the Directors, SEO specialists, paid advertising experts, social media managers, and content writers, to ensure client success.
• Manage client budgets, ensuring efficient allocation of resources to achieve campaign objectives and return on investment.

Senior Account Manager

SEO Marketing

• Provide specialized support for high-value clients, including direct communication, strategic oversight of ranking plans, and ensuring client satisfaction.
• Collaborate with cross-functional teams to develop and implement advanced SEO strategies tailored to meet the unique needs of high-value clients.
• Contribute to the growth of product revenue by identifying and executing upselling opportunities within the high-value client portfolio.
• Conduct pre-launch audits for new VIP clients to ensure a seamless onboarding experience and successful launch.
• Analyze and create organic ranking goals, implementing tailored strategies to enhance visibility and drive targeted traffic for high-value clients.
• Act as a senior-level resource, providing mentorship to junior team members, fostering a culture of continuous learning, and contributing to the overall success of the team.

Senior SEO Strategist

Data Engineer

• Evaluate and improve data quality, completeness, and consistency across 30+ databases, applications, platforms, and APIs.
• Design and build Scorpion's analytical data platform, creating a trusted source of truth for business and client data.
• Develop and maintain scalable data pipelines that efficiently move data from operational systems into the analytical platform.
• Help teams transition from querying production databases directly to using trusted analytical data sources.
• Design data access patterns that enable AI agents and applications to quickly retrieve relevant client and business information.
• Build secure, scalable solutions that deliver client context and business insights to internal applications and AI-powered experiences.
• Define, monitor, and improve service level agreements (SLAs) for data freshness, availability, reliability, and performance.
• Partner with engineering, product, and data science teams to establish data standards, governance practices, and data contracts.
• Continuously improve the scalability, performance, and reliability of Scorpion's data ecosystem.

Senior AI Data Engineer

Data Analyst

• Analyze performance data across a large and diverse client portfolio to identify trends, patterns, and opportunities
• Own and evolve portfolio level performance reporting, including dashboards and scorecards
• Build and maintain benchmarking frameworks to compare performance across key verticals
• Define and standardize KPIs to ensure consistency across teams
• Evaluate the effectiveness of strategies and product capabilities, identifying what drives the strongest outcomes
• Conduct post launch analyses for product and strategy updates impacting performance
• Support emerging areas like AI driven search such as AI assisted search visibility, entity coverage, and local signals as measurement capabilities evolve
• Partner with Product, Data, and Engineering teams to improve data quality and expand access to meaningful signals
• Translate complex data into clear narratives and recommendations for both technical and non technical stakeholders
• Proactively surface insights and opportunities that influence product direction and business strategy

Senior Data Analyst

• Drive net-new business by confidently articulating our platform’s value proposition to business owners and executives.
• Sell digital marketing solutions to legal clients, focusing on personal injury, family, criminal, and employment.
• Become an expert in our products. Conducting discovery calls, customizing demos, and presenting tailored solutions to prospective clients.
• Consistently exceed 5k MRR targets and close deals with a solution-based sales approach.
• View challenges as learning opportunities, actively seek feedback, and commit to personal and professional development.
• Use a personable and persuasive approach to build strong relationships with new contacts, ensuring client satisfaction and business wins.
• Stay updated on industry trends and technology to offer valuable insights to prospects.