ServiceLink

Financial Planning and Analysis

• Prepare transaction entries for posting to the general ledger.
• Assist with monthly and annual financial close processes.
• Complete monthly balance sheet account reconciliations for assigned accounts.
• Assist in preparing monthly variance explanations of results.
• Assist with internal and external audits to ensure compliance.
• Research questions and issues from management and/or business units.
• Assist with special, non-routine analysis as required.
• Perform all other duties as assigned.

Staff Accountant

Data Engineer

• Assume a leadership role in establishing and ensuring compliance with IT governance/data security policies
• Perform/lead/recommend SQL Performance Tuning
• Explore new technologies with intrinsic value for applications in database and system architectures
• Define and lead proof of concept activities associated with technology assessment
• Work with IT and business representatives to determine the future development roadmap in cloud data systems
• Design and configure both relational and transactional databases
• Define and document full lifecycle requirements for systems and database design

Azure Data Architect

Full-stack Engineer

• Work with managers, scrum masters, product managers, and mentor junior engineers to design and implement solutions
• Design and develop tools and applications to support business operations
• Identify innovative solutions independently to technical or customer related problems
• Create related supporting documentation (i.e., design documents)
• Create unit test cases and apply these against developed software or applications to ensure quality
• Review and approve code
• Support the products during testing and in production
• Provide post-release software and application support, including incident reporting, troubleshooting and monitoring

Senior Software Engineer – Information Technology

Operations

• Provide comprehensive executive-level support to the Chief Digital & Technology Officer
• Monitor and oversee planning and execution of technology projects and initiatives
• Maximize the impact of the CDTO by advising on prioritization and efficiency
• Ensure alignment of people, resources, and staffing with departmental needs
• Act as a central point for strategic priorities and operational decisions
• Serve as a technical advisor to the CDTO

Director of Technology Planning and Operations, Information Technology

Account Executive

• Communicate with customers, making outbound calls to potential bidders, and following up on existing sales pipeline
• Gather customer information, including documentation according to specific Seller’s guidelines.
• Understanding bidders needs and identifying sales opportunities
• Create and maintaining our system of record (Salesforce)
• Closing sales and achieving sales targets
• Complete Tasks in Company’s internal system and Seller’s Portals to maintain accurate information required to move files to the next stage in the buying process.
• Perform proactive outreach to bidders to recapture individuals who were outbid in auction
• Maintain active pipeline of leads until handoff to contracting/closing department

Account Executive, Auction Buyer Engagement

Research Analyst

• Locate commercial and residential properties on FEMA flood maps and determine the correct zone affecting the improvements.
• Accurately and efficiently complete orders while maintaining production requirements.
• Assist the business unit/region with processing orders performed through use of a web based production system.
• Obtain and evaluate all relevant information used in completing Flood Zone Determinations.
• Contribute to the region effort by accomplishing related results as needed.
• Maintain open communication with other departments or supervisors, as may be necessary.
• Adhere to the expected level of production which includes number based achievements.
• Perform all other duties as assigned.

Part Time Flood Map Research Analyst

Director

• Be responsible for escalated issues within the network in a defined territory
• Be responsible for performance management to defined standards using analytics and scorecards
• Point of Escalation for Vendors and Internal Operation teams
• Escalated Asset Oversight
• FHA Post Sale Escalations
• Hazard Claim and Major Repair Oversight
• Chargeback and dispute 2nd point of contact
• Inflated Bid/Cut Bid monitoring

Regional Network Director – Field Services

Product Manager

• Build relationships with business leaders to understand objectives.
• Elicit requirements using interviews and document analysis.
• Communicate between business and technology areas for solutions.
• Prepare detailed requirement specifications documents.
• Develop and document user acceptance testing routines.

Associate Product Manager, Field Services

• Build relationships with business leaders across all functional areas to understand business objectives and priorities and to collaboratively develop supporting technology improvement initiatives.
• Elicit requirements using interviews, document analysis and business process descriptions.
• Communicate between business and technology areas to investigate and/or develop solutions.
• Prepare accurate and detailed requirement specifications documents including but not limited to process flow diagrams and use cases.
• Develop/Implement/Document user acceptance testing routines.

Senior Product Manager, Field Services

Customer Support

• Install and configure all new PCs and laptops
• Perform hardware and software break/fix work including but not limited to upgrades
• Develop expert understanding of PC hardware, software, internal software and associated technologies
• Diagnose/resolve end-user problems including recognition, isolation, research of software/hardware errors/features if required and problem resolution
• Execute planned and unplanned infrastructure downtime activities as required
• Assist in maintaining the LAN/WAN infrastructure on a day-to-day basis
• Monitor the infrastructure to identify/resolve issues
• Respond to escalated end-user issues