ServiceLink

Procurement

• Recruit new qualified vendors to be added into the database
• Maintain and update vendor profiles, including county coverage area, products, fees and base schedule information
• Review and monitor vendor performance and quality and counsel as necessary
• Communicate with vendors regarding performance, quality, and billing/payment inquiries
• Assist vendors with ServiceLink applications (EXOS) and mobile apps, including downloads and use
• Meet production goals and accuracy requirements and follow up for appointment updates
• Answer incoming phone calls and work directly with other internal departments
• Maintain team folders and perform all other duties as assigned

Team Member, Closing Agent Vendor Management