Seneca Holdings

Security Analyst

• Assist the FSO & AFSO with day-to-day security operations through the following tasks:
• Provide initial security indoctrination briefings, debriefings, and annual refresher briefings.
• Assist with preparing/maintaining manuals, Standard Operating Procedures (SOPs), System Security Plans (SSPs), Insider Threat Program Manual, and other required documents as well as ensuring full compliance to National Industrial Security Program Operating Manual (NISPOM) and other government and company policies.
• Ensure compliance with government regulations and company policies regarding security clearances and classified information handling.
• Maintain employee security files.
• Security Team Liaison to Board Managers
• Conduct New Hire Orientation
• Support and participate in annual security self-assessments as well as DCSA Security Reviews.
• Assist the Information Security team with day-to-day security operations such as:
• Evaluate and validate identified vulnerabilities, distinguishing true positives from false positives and assessing potential business impact.
• Prioritize remediation efforts based on risk severity, exploitability, asset criticality, and threat intelligence.
• Collaborate with system owners and IT teams to communicate findings, recommend remediation actions, and track progress through closure.
• Monitor threat intelligence sources to stay informed about emerging vulnerabilities, zero‑day exploits, and industry security trends.
• Maintain and enhance vulnerability management processes, including scanning schedules, reporting workflows, and remediation SLAs.
• Develop and deliver clear reporting, dashboards, and metrics for leadership, compliance teams, and technical stakeholders.
• Support compliance and audit activities, ensuring vulnerability management practices align with frameworks such as NIST, CIS, ISO 27001, or regulatory requirements.
• Stay informed about changes in security regulations and industry best practices.
• Other security-related duties as assigned.

Manager

• Reviewing working papers, financial statements, and reports;
• Ensuring that assignments are carried out within the budgeted time and within delivery commitments
• Collaborate with client to helping resolve accounting, auditing, and reporting problems as they arise
• Leading teams

Senior Manager

Data Analyst

• support the Military Health System client by delivering advanced analytics, statistical modeling, backend application support, and enterprise reporting across MHS GENESIS and DHA data platforms
• transform revenue cycle data into decision support intelligence that strengthens revenue surveillance, risk based monitoring, audit readiness, and Revenue Cycle Modernization and Innovation initiatives
• Design and execute statistical and analytic methodologies to support revenue cycle surveillance, risk identification, remediation prioritization, and performance monitoring
• Develop, optimize, and maintain advanced SQL and Vertica SQL queries, views, and reusable datasets supporting revenue cycle analytics including billing, collections, DNFB, denials, accounts receivable, write offs, and cash collections
• Develop and maintain CCL and Discern queries and reusable extracts to support analytics, operational reporting, and backend diagnostics within MHS GENESIS
• Access, extract, validate, reconcile, and integrate data from Cerner MHS GENESIS and DHA authorized enterprise repositories
• Identify trends, anomalies, outliers, and revenue risk related to charge capture, registration, documentation, claim edits, denials, underpayments, and reimbursement performance
• Perform data validation, lineage analysis, reconciliation, and quality assurance across multiple systems of record to ensure analytical accuracy and audit traceability
• Conduct system impact assessments related to backend configuration, data flow, billing logic, and revenue cycle workflows in coordination with Oracle Health Cerner, DHA, CDAO, and RCMI technical teams
• Investigate, triage, and support resolution of user reported issues impacting revenue cycle, scheduling, patient access, billing, and encounter workflows
• Develop dashboards and analytic products using Power BI, Tableau, SAP Business Objects, and advanced Excel to support revenue cycle monitoring and executive reporting
• Produce recurring and ad hoc analytic deliverables including executive summaries, methodology documentation, data dictionaries, and leadership briefings
• Quantify financial impact of identified issues and support tracking of corrective actions through pre and post remediation analysis
• Support testing, validation, release management, and interface changes to ensure analytic outputs align with system updates and configuration changes
• Participate in incident, problem, and change management processes within IT service management frameworks
• Collaborate with clinical, coding, billing, finance, IT, and operational stakeholders to translate analytic findings into actionable improvement strategies
• Safeguard protected health information and comply with HIPAA, DHA cybersecurity directives, and federal data governance policies

Senior Solution Technical Expert, Data Analyst

Consultant

• Serve as a travel expert and professional guide for contracted corporate clients.
• Ensure that every facet of the business travel experience (domestic and international) is well planned, adheres to organizational travel policies, and validates that a high quality of accommodation and transportation is secured for the traveler.
• Conduct exhaustive fact-finding interviews of the traveler or corporate representative to ascertain the particulars of the travel needs, then applies their knowledge of travel systems, airline reservation systems, hotel reservation systems and car rental companies, Amtrak, etc. to secure cost effective travel arrangements.
• Maintain proper tracking of the status/entries in the main operational queues (Action, Error and Cancel), and initiate steps as prescribed in applicable SOP.
• Initiate cancellation or reservation change processes to their completion, where applicable, to include expedient client agency notification.
• Provide updates, as necessary, to client organizations to ensure their full awareness of information and status relating to the pending travel (i.e. itinerary, local customs, passports, Visa’s, certificates of vaccination, and other advisories, etc.).
• Conduct routine research of travel industry changes, trends and offerings to ensure they are working with the most up-to-date information when advising client agencies.
• Maintain a superb customer service attitude and demeanor at all times while providing quality service, timely and accurate completion of travel arrangements and recommending value-added services to the client agency.
• Maintain knowledge and thorough understanding of operational IT systems, processes and practices to ensure consistent performance of routine activities associated with providing high-quality service to client agencies.
• Serve as backup Consultant for other accounts/clients, as may be assigned.

Corporate Travel Consultant

Customer Support

• Ensure that urgent ticketing queues are worked on throughout the day.
• Be logged into Airline call back queue throughout shift.
• Contact carrier’s when tickets need to be opened or waivers need to be obtained.
• Conduct routine research of travel industry changes and trends.
• Maintain a professional friendly attitude while assisting coworkers/agents.

Support Specialist – Corporate Travel

Project Manager

• Provide SME (Subject Matter Expert) knowledge in MHS GENESIS Revenue Cycle, including all Charge Services, with expertise in radiology billing and informatics systems
• Optimize workflows and charge capture opportunities within radiology departments to improve operational efficiency and revenue cycle outcomes
• Analyze and reconcile suspended charges and Discharged Not Final Billed (DNFB)
• Support the development and rollout of scalable enterprise Revenue Cycle programs, including radiology informatics integration
• Design and implement decision-support tools focused on Key Performance Indicators (KPIs) for fiscal health
• Apply Revenue Cycle principles, including charge capture, coding, billing, reimbursement, denial management, and compliance, with a focus on radiology services
• Collaborate on training materials and workflow optimization for radiology staff and informatics users

Senior Project Manager – RCMI

Pricing Analyst

• Populate and update established Excel pricing templates.
• Review subcontractor quotes and vendor pricing to ensure they meet the specific requirements of the RFP.
• Read and evaluate solicitations to identify specific financial requirements (e.g., CLIN structure, template requirements, etc.).
• Draft the administrative sections of pricing narratives (e.g., company information, travel policies, and standard labor rate explanations).
• Maintain the 'Gold Folder' for proposals, ensuring all versions of the price model and supporting documentation are organized for potential audits.
• Reach out to Project Managers or other teams to gather required information (e.g., current salary data or labor category descriptions).

Claims Specialist

• Receiving, reviewing, and authorizing travel requests
• Reviewing and processing travel vouchers
• Ensuring travelers' compliance with the Federal Travel Regulation and the agency's travel policy in all transactions
• Supporting travelers who are making and booking their own travel arrangements
• Providing customer support by phone, email and through an automated help desk system
• Tracking workload volume and supporting performance metrics reporting

Junior Travel Claims Analyst

Content Writer

• Write clear, engaging, audience‑appropriate content for a variety of formats, including marketing collateral, website and landing page copy, email campaigns and newsletters, social media posts and thought‑leadership pieces, press releases and media materials, internal communications.
• Ensure consistency with brand voice, style guidelines, and messaging frameworks.
• Edit and proofread marketing and communications materials for grammar, tone, clarity, and quality.
• Translate technical, operational, or strategic information into accessible, compelling content.
• Partner with Marketing Communications leadership to understand project objectives and key messages.
• Conduct brief research or interviews with subject-matter experts as needed.
• Manage deadlines across multiple projects, delivering high‑quality content on time.

Writer – Marketing and Communications

Operations

• Supervise assigned travel consultants creating a cohesive team culture and developing them into strong travel consulting professionals with a focus on improvement of KPIs, performance monitoring, training, coaching and scheduling
• Ensure service level requirements with real-time management of phones, emails and queues; make staff adjustments to adapt to unexpected volume spikes
• Serve as coach and professional development resource for travel consultants on the team, to include encouraging directed and ongoing individual technical skills and customer service skills development
• Perform as subject-matter expert on specific government contracts for requirements, provisions and other service details
• Work under the direction and guidance of the Operations Manager to monitor individual and team performance goals
• Serve as a SME when working with development, implementation and technology
• Serve as a coach to travel consultants to include providing constructive feedback of monitored calls, skill development based on demonstrated and observed performance
• Strong understanding and application of a client policies and processes, determining the impact to the operation team as changes are implemented
• Use industry knowledge to provide direction on best-practices, identify and implementation of operational improvements
• Oversee, provide guidance on review of current work processes, procedures and policies, seeking efficiencies and effectiveness improvements making sure company objectives are met
• Lead the team in error reduction efforts, providing direction, measurement and reviews of progress against goals

Operations Supervisor – Government Travel

• develop and lead pricing approaches that maximize profitability
• drive competitive analysis, Price-to-Win (PTW) modeling, and compliant cost/price volume development
• lead PTW efforts for bids and proposals
• conduct competitive intelligence gathering, market research, and labor-rate benchmarking
• build and refine bottom-up cost models and develop dynamic pricing strategies
• evaluate industry trends and produce data-backed recommendations
• work closely with Business Development, Capture, Finance, and Proposal teams
• contribute to proposal development as required
• track and analyze pricing outcomes
• prepare clear pricing analyses, financial reports, and strategic recommendations
• contribute to the development and continuous improvement of pricing processes
• train, mentor, and develop pricing team members

Pricing Strategy Manager

Product Designer

• Conduct user research to understand user needs, behaviors, and pain points.
• Create wireframes, prototypes, and high-fidelity designs that translate user needs into intuitive and engaging user experiences.
• Work closely with cross-functional teams to ensure design feasibility and alignment with business goals.
• Perform usability tests on design and iterate based on user feedback to improve the overall user experience.
• Maintain design documentation, including user flows, personas, and design specifications, to communicate design decisions effectively to stakeholders.
• Produce high-quality solutions through flow diagrams, graphic designs, storyboards and site maps.
• Provide guidance on the implementation of UX research techniques and testing activities to assess user behavior.

Senior User Experience Designer

Frontend Engineer

• Design and implement visual elements using HTML, CSS, and JavaScript.
• Code solutions from business requirements documentation.
• Advise on selection of front-end frameworks.
• Use rigorous logic and methods to solve difficult problems with effective solutions.
• Ensure responsiveness and accessibility of web applications across different devices.
• Test and optimize the website for performance and user experience.
• Perform other duties and tasks as assigned in support of the project.

Front-End UX Developer

• Lead efforts to plan and coordinate cross-functional projects, by defining scope, goals, deliverables, and required resources, maintaining project timelines and documentation
• Monitor project progress and performance, identifying risks and issues that may arise
• Facilitate team meetings and project updates, ensuring all stakeholders are informed of project status
• Communicate effectively with project stakeholders, executive sponsors and oversight committee members
• Manage project budgets and resources, ensuring efficient allocation of team members and materials
• Document project requirements, changes, and feedback to ensure alignment with stakeholder expectations and business goals
• Participate in project retrospectives to identify areas for improvement and implement best practices
• Conduct all business in accordance with Seneca policies and procedures.
• All other duties as assigned