GDS Systems Trainer

Seneca Holdings

. Develop and deliver comprehensive end-to-end process training for team members, focusing on GDS platforms and Travel Management Company (TMC) processes.

Posted 7/15/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in developing and delivering comprehensive training programs focused on GDS systems and Travel Management Company processes, while effectively monitoring training outcomes and collaborating with cross-functional teams to enhance performance.

Highest-signal resume keywords

GDS Systems ProficiencyTraining Development ExperienceStrong Communication SkillsLearning Management Systems ExpertiseTravel Management Company Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

GDS SystemsWorldspanTravelport+SabreGalileoAmadeusTraining KPIsEnd-to-End Process TrainingE-Learning DevelopmentTraining Effectiveness Monitoring

Soft Skills

Excellent CommunicationPresentation SkillsInterpersonal SkillsCollaborationIndependent Work

Tools & Technologies

Learning Management SystemsE-Learning Platforms

Industry Keywords

Travel IndustryTravel Management CompanyTraining and DevelopmentPerformance MetricsTraining Materials

About the role

Key responsibilities & impact

Develop and deliver comprehensive end-to-end process training for team members, focusing on GDS platforms and Travel Management Company (TMC) processes.
Develop training materials, documentation, and presentations for GDS systems (Worldspan and Travelport+).
Ensure training is aligned with key performance indicators (KPIs) and other deliverables for effective learning and development.
Work closely with cross-functional teams to enhance throughput and optimize training processes.
Monitor, assess, and report on training effectiveness, adjusting as needed to meet team and company objectives.
Facilitate training sessions, including live (in-person and virtual) training and e-learning modules, to improve team performance.
Proactively identify training needs based on performance metrics and deliver solutions accordingly.
Stay current with industry trends, GDS advancements, and travel management best practices to continuously improve training programs.
Create dynamic and engaging training content and presentations.
Monitor and report on the training outcomes and performance of the learners, providing coaching and support as needed.
Collaborate with other trainers, managers, and stakeholders to ensure the quality and consistency of training programs and services.
Serve as backup Consultant for other accounts/clients, as may be assigned.
Must be amenable to remote work in a separate designated office at home with occasional travel to training sites.

Requirements

What you’ll need

High School Diploma or GED
2-3 years of experience in training and development within the travel industry
Excellent communication and presentation skills with technical and non-technical users across different levels of the organization
Previous experience in training, preferably in the travel industry or the GDS systems
Proficient in using and teaching various GDS systems, such as Worldspan, Travelport+, Sabre, Galileo, or Amadeus
Strong familiarity with team travel processes, specifically Travel Management Company (TMC) operations.
In-depth understanding of training KPIs and deliverables.
Proven ability to collaborate with cross-functional teams to deliver higher throughput and training effectiveness.
Experience in designing and delivering end-to-end process training in a travel-related environment.
Strong communication, presentation, and interpersonal skills.
Ability to work independently and manage multiple training initiatives simultaneously.
Expertise in learning management systems (LMS) and e-learning platforms.

Benefits

Comp & perks

Competitive pay
Health insurance
Medical, dental, vision, life, and disability benefits
Voluntary benefit programs (critical illness, hospital, and accident)
Health savings and flexible spending accounts
Retirement 401K plan
Paid leave programs
Professional development opportunities
Performance and recognition programs