Seabrook, WA

General

• Collaborate with the Events team to plan and develop creative and diverse banquet menus.
• Ensure that menus align with client preferences, dietary restrictions, and event themes.
• Supervise and participate in the preparation and cooking of banquet dishes according to established recipes and quality standards.
• Monitor food presentation and ensure that all dishes meet the highest standards of taste and visual appeal.
• Lead and motivate the banquet kitchen team to deliver exceptional culinary experiences.
• Provide guidance, training, and support to kitchen staff to maintain a high level of efficiency and productivity.
• Conduct regular quality checks to ensure consistency in taste, presentation, and portion sizes.
• Address any issues or discrepancies promptly to maintain the highest standards of food quality.
• Oversee kitchen operations during banquet events, ensuring smooth coordination between various kitchen stations.
• Manage inventory, order supplies, and maintain a well-organized and clean kitchen environment.
• Adhere to all food safety and sanitation regulations.
• Ensure compliance with health and safety standards in the kitchen.
• Performs other duties as assigned.

Lead Cook

• Provide friendly, knowledgeable, and attentive service to all customers, assisting them with product inquiries, sizing, styling advice, and purchases.
• Meet and exceed sales goals by effectively communicating product features and benefits, upselling additional items, and driving customer satisfaction.
• Process transactions accurately and efficiently using point-of-sale (POS) systems, handling cash, credit, and other forms of payment securely.
• Assist with maintaining a clean, organized, and visually appealing store environment, including restocking merchandise, arranging displays, and ensuring product availability.
• Stay informed about current trends, product offerings, and promotions to provide accurate information and recommendations to customers.
• Work collaboratively with team members to achieve store objectives, including participating in meetings, training sessions, and special projects as required.
• Follow company policies and procedures regarding store operations, safety guidelines, and inventory management to ensure compliance and minimize shrinkage.
• Assist with receiving, unpacking, and organizing merchandise shipments, conducting regular inventory counts, and identifying discrepancies to ensure accurate stock levels.
• Address customer inquiries, concerns, and complaints promptly and professionally, escalating complex issues to management as needed to ensure swift resolution and customer satisfaction.
• Performs other duties as assigned.

Seasonal Retail Agent – Goods & Apparel

• Perform various cleaning activities, including sweeping, vacuuming, mopping, dusting, and polishing.
• Inspect and care for all rooms/houses according to standards.
• Safeguard equipment and supply caddies, addressing any inadequacies.
• Process and track household linens sent to the laundry service department.
• Report damages, deficits, and disturbances to superiors.
• Record and return all lost and found items.
• Handle guest complaints/requests with professionalism and patience.
• Monitor consumable stocking levels and replace when necessary.
• Maintain accurate records of work assignments, communication, and timecards.
• Adhere to uniform and appearance guidelines.
• Function as a role model, leading by example within the organization.
• Adhere to ethical business practices and high-quality standards.
• Follow company policies and procedures, prioritizing health and safety.
• Proactively address safety issues and champion safety within the organization.
• Adhere to schedules, working all assigned shifts.
• Perform other duties as assigned.

Resort Housekeeper

• Track new start releases, permit availability, homeowner selections, upgrades, construction starts, build cycles, client walkthrough dates, closing dates, and final project closeout
• Build and maintain accurate production reports tracking various construction cycle times for management review
• Manage, organize, and archive all selection and upgrade documents, signed change orders, new home orientation/walkthrough checklists, and post-closing warranty documents
• Collaborate closely with accounting and the construction superintendent to produce, input, and track project budgets, purchase orders (POs), variance purchase orders (VPOs), and change orders
• Track budget-to-actual expenditures during the course of construction and regularly produce accurate variance reports
• Act as a central, professional liaison between the Director, Construction Superintendent, sub-contractors, and material suppliers to maintain effective communication and teamwork
• Track all New Home Orientation walkthrough items and incoming warranty requests as part of the formal closeout process
• Performs other duties as assigned

Residential Construction Coordinator

• Answer telephone calls and emails in a professional manner.
• Assist guests by booking reservations, answering questions about potential or existing reservations, and assisting with additional guest needs.
• Promptly follow up with guest inquiries and leads to secure bookings.
• Deliver the highest standard of service to all guests.
• Assist with concierge services with general knowledge of the property and surrounding area, including restaurants, entertainment, special events, and general directions.
• Provide general information to guests on company policies and procedures.
• Maintain potential and current guest profile information.
• Meeting all the companys provided quality assurance standards.
• Selling and building great guest experiences, including making recommendations and providing upsell options.
• Perform other duties as assigned.

Reservations Agent – PT

• Become knowledgeable about our merchandise through hands-on play, research, and guidance from our team lead.
• Demonstrate products, answer questions, and make personalized recommendations to enhance the shopping experience.
• Process sales transactions accurately and efficiently, including cash, card, and gift card transactions.
• Provide gift wrapping services promptly upon request.
• Offer assistance in retrieving items for customers, even if they're out of reach.
• Maintain cleanliness and organization throughout the store, including the sales floor, stockroom, and checkout areas.
• Restock merchandise as needed and ensure displays are attractive and well-maintained.
• Keep running lists of inventory needs, customer suggestions, and ideas for product expansion or events.
• Receive shipments, unpack boxes, and process new merchandise according to instructions.
• Merchandise and display items creatively to enhance the overall store aesthetic.
• Assist customers with remote purchases and shipping arrangements as needed.
• Adhere to opening and closing procedures with attention to detail and consistency.
• Performs other duties as assigned.