Effectively plan and manage own workload to meet deadlines and service standards
Prepare payrolls for various employee groups (employment contracts, contracts of mandate, contracts for specific work, appointments), including allowances, bonuses, deductions, overtime, and non-wage benefits based on client input files
Calculate and verify payroll accuracy, monitor payroll data in the system, and deliver payrolls to the client per the agreed payroll calendar
Prepare and submit statutory declarations and reports (ZUS, Tax Office, PFRON, GUS, PPK, PPE)
Prepare HR documentation in line with the scope of services agreed with the client
Handle routine, non-routine, and complex client queries related to payroll and HR matters, including communication with internal departments and external institutions such as ZUS and the Tax Office
Manage all aspects of year-end tax processing
Participate in the onboarding and implementation of new clients
Communicate effectively with internal and external stakeholders, adapting communication style as appropriate
Identify opportunities to support and advise team members and share knowledge
Provide cover for other team members when needed and recognize opportunities for delivering added-value services
Take ownership of personal development plan in alignment with company objectives and values
Requirements
Proven experience in Polish payroll environment (end-to-end payroll)
Demonstrable customer service skills via telephone and other forms of communication
PC literacy and software usage ideally including Enova and MS Office package
Knowledge of Polish payroll legislation
Good command of English
Open-minded, proactive and business oriented attitude