Scratch Financial

Account Executive

• Own the final stages of the sales pipeline with a consultative close process
• Partner with SDR colleagues to ensure a healthy prospect pipeline
• Drive significant revenue growth by consistently exceeding quarterly sales targets
• Own and proactively manage a pipeline of customers, providing leadership team forecasting updates
• Collaborate with the sales, customer success and business operations teams

Sales Development Rep

• Promote Scratch Checkout to veterinary hospitals, clinics, and practice groups via phone, email, and social outreach.
• Master the value proposition and benefits of Scratch’s payment platform and financing options.
• Generate and qualify leads through cold-calling, targeted email campaigns, and account research.
• Book meetings and product demos for Account Executives with qualified prospects.
• Maintain accurate records of outreach activities and customer information in HubSpot for transparency and pipeline management.
• Stay informed on veterinary industry trends, payment technology developments, and competitor offerings.
• Drive results through a positive, proactive, and no-excuses attitude on every call and meeting.
• Consistently meet or exceed pipeline creation and meeting-setting metrics.

Sales Development Representative

Product Manager

• End-to-end ownership of features across Point-of-Sale (POS), online, mobile, and embedded payment channels
• Lead strategy, roadmap, and execution of payment features (Terminal POS devices; Online checkout flows; Text and email to pay; eWallet integrations; Check capture & processing; Feature flag management across payment environments)
• Collaborate with an Agile pod of engineers, QA, and design to define product requirements and ship features on time
• Work closely with the B2B dashboarding team to empower veterinary practices with self-service tools, performance insights, and granular controls
• Help shape B2C (B2X) servicing tools for pet parents, including transaction visibility and flexible payment options
• Collaborate with support, compliance, and operations to ensure payment reliability and regulatory readiness
• Act as the SME for all things payments and make data-driven decisions using internal and external sources
• Deliver frictionless payment experiences for veterinary practices and pet parents

Account Executive

Sales Development Representative

Senior Product Manager, Payments