Scratch Financial

Account Manager

• Own post-sale enterprise relationships
• Build and maintain relationships with executive, corporate, and regional stakeholders
• Lead rollout of Scratch Checkout across large, multi-location enterprise networks
• Develop and execute scalable rollout strategies across regions and practices
• Conduct regular executive-level business reviews
• Identify opportunities for optimization and growth
• Act as a thought partner to enterprise leadership on strategy and operations
• Identify and execute opportunities to expand revenue within enterprise accounts

Enterprise Account Manager

Software Engineer

• Lead Integrations team in platform connectivity
• Define technical architecture for integrations
• Manage a team of 7-8 engineers
• Own roadmap and delivery of integration features
• Collaborate with Product, Sales, and Customer Success
• Evaluate and adopt emerging AI tools

Director of Engineering, Integrations

Sales Development Rep

• Promote Scratch Checkout to veterinary hospitals, clinics, and practice groups via phone, email, and social outreach.
• Master the value proposition and benefits of Scratch’s payment platform and financing options.
• Generate and qualify leads through cold-calling, targeted email campaigns, and account research.
• Book meetings and product demos for Account Executives with qualified prospects.
• Maintain accurate records of outreach activities and customer information in HubSpot for transparency and pipeline management.
• Stay informed on veterinary industry trends, payment technology developments, and competitor offerings.
• Drive results through a positive, proactive, and no-excuses attitude on every call and meeting.
• Consistently meet or exceed pipeline creation and meeting-setting metrics.

Enterprise Account Manager

Director of Engineering, Integrations

Sales Development Representative