Scratch Financial

Product Manager

• End-to-end ownership of features across Point-of-Sale (POS), online, mobile, and embedded payment channels
• Lead strategy, roadmap, and execution of payment features (Terminal POS devices; Online checkout flows; Text and email to pay; eWallet integrations; Check capture & processing; Feature flag management across payment environments)
• Collaborate with an Agile pod of engineers, QA, and design to define product requirements and ship features on time
• Work closely with the B2B dashboarding team to empower veterinary practices with self-service tools, performance insights, and granular controls
• Help shape B2C (B2X) servicing tools for pet parents, including transaction visibility and flexible payment options
• Collaborate with support, compliance, and operations to ensure payment reliability and regulatory readiness
• Act as the SME for all things payments and make data-driven decisions using internal and external sources
• Deliver frictionless payment experiences for veterinary practices and pet parents

Senior Product Manager, Payments