SAMSUNG SDS

Carrier Sales Manager, Enterprise Mobility

SAMSUNG SDS

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Job Level

SeniorLead

Tech Stack

CloudServiceNow

About the role

  • Develop and manage strategic relationships with key stakeholders across wireless carrier teams, including Product Management, Sales, Technical, and Business Development.
  • Collaborate with carrier partners to create and execute joint go-to-market plans that drive adoption of Samsung SDS enterprise mobility solutions, with a focus on our Zero Touch Mobility for ServiceNow (ZTM) – a leading Mobile Device Lifecycle Management (MDLM) platform.
  • Drive the establishment of Bill On Behalf Of (BOBO) partnerships as a core strategic objective.
  • Educate and enable carrier sales teams on SDSA product capabilities, value propositions, and customer use cases to increase solution mindshare and pipeline.
  • Track, manage, and support carrier-sourced sales opportunities through the entire lifecycle—from lead identification through deal closure.
  • Lead joint customer engagements, including discovery sessions, solution demos, proposal development, and contract support.
  • Collaborate cross-functionally with internal teams—Product Management, Marketing, Presales, and Operations—to align resources and ensure successful execution of field sales activities.
  • Serve as the voice of the market by providing ongoing feedback on partner requirements, competitive landscape, and customer challenges to inform product and go-to-market strategy.
  • Recruitment of Wireless Carrier Partners: Identify, target, and recruit wireless carrier reseller partners to expand Samsung SDS America's partner ecosystem.
  • Focus on building Bill On Behalf Of (BOBO) partnerships by leveraging industry knowledge and carrier relationships.
  • Engage with key decision-makers to cultivate a robust pipeline of potential partners within the enterprise mobility space.
  • Wireless Carrier Partner Growth & Management: Manage and strengthen relationships with existing carrier partners to increase solution adoption and position SDSA as their preferred BOBO partner.
  • Provide proactive partner support, including ongoing training, enablement resources, and co-selling strategies to maximize sales effectiveness.
  • Sales Enablement: Support carrier resellers in closing opportunities by delivering product expertise, technical guidance, marketing collateral, and sales tools.
  • Collaborate with carrier Product teams to ensure alignment on technical documentation, marketing initiatives, and solution readiness.
  • Revenue Generation: Meet and exceed revenue goals by driving sales of Samsung SDS software and services through wireless carrier partners.
  • Develop and execute joint sales strategies with carrier teams, participating in customer engagements across Enterprise and Government sectors.
  • Market Intelligence: Monitor market trends, customer needs, and competitive movements to inform go-to-market approaches.
  • Share partner and customer feedback with internal teams to guide product evolution and improve sales strategies.
  • Reporting & Forecasting: Maintain accurate records of partner activity, sales pipeline, and forecast projections using CRM and internal reporting tools.
  • Deliver regular performance updates and strategic insights to senior leadership, highlighting wins, risks, and growth opportunities.

Requirements

  • 10+ years of experience in indirect sales, channel management, or business development within the enterprise technology or mobility sector.
  • Proven track record of developing and executing reseller partnerships with wireless carriers, ideally including Bill On Behalf Of (BOBO) agreements.
  • Bachelor’s degree in Business Administration, Marketing, or a related field preferred.
  • Background in the enterprise mobile device ecosystem, including hardware, software, and services—preferably in Mobile Device Lifecycle Management (MDLM), Telecom Expense Management (TEM), or Managed Mobility Services (MMS).
  • Strong understanding of the enterprise mobility landscape, including channel sales dynamics and carrier go-to-market models.
  • Demonstrated success in recruiting, onboarding, and managing channel partners, with a focus on building sustainable, long-term relationships.
  • Familiarity with enterprise mobility technologies, including MDM/UEM, TEM, mobile devices (including vertically focused rugged devices), and mobility-focused MMS services and solutions, is a significant plus.
  • Excellent communication, presentation, and negotiation skills, with a proven ability to influence both internal and external stakeholders.
  • Ability to work independently, manage competing priorities, and consistently meet or exceed sales targets.
  • Strong analytical and strategic planning skills with the ability to assess market trends, forecast performance, and develop data-driven plans.
  • Self-motivated, goal-oriented, and passionate about partner success and channel growth.
  • Travel up to 40% for partner meetings, events, and industry conferences.
  • Must be legally authorized to work in the U.S. without current or future sponsorship requirements.