SAMSUNG SDS

Financial Planning and Analysis

• Assist in the preparation of month-end financial and CO closings, ensuring accuracy and compliance
• Conduct examination and analysis of financial statements and variance analysis to identify discrepancies and areas for improvement
• Perform financial variance analysis on logistics costs
• Communicate with branch managers and stakeholders about root causes and business insights
• Prepare warehouse and special project P&L reports to analyze detailed cost factors
• Assist in reviewing profitability for new business/contracts
• Deliver insightful financial reports and monitor financial KPIs for management
• Support budget control, investment planning, and cost center budget performance
• Assist in preparation of monthly financial forecasts and annual business planning and budgeting
• Provide support for regular business planning cycles and cross-functional collaboration
• Generate ad-hoc reports on financial metrics as required
• Facilitate communication between Regional Headquarters (US) and Headquarters (Korea)
• Drive cost improvement initiatives, create standard reporting, and lead headcount forecasting

Financial Planning and Analysis, FP&A – Logistics Cost Specialist

General Counsel

• Draft, review, and negotiate logistics-related agreements, including transportation and warehousing contracts, as well as other commercial agreements
• Handle and manage transportation and cargo claims, including drafting demand letters, settlement agreements, and coordinating with insurers and external counsel
• Provide guidance on carrier liability, warehousing liability, bills of lading, and transportation documentation
• Support business development by assisting with RFP responses and contract negotiations with customers, carriers, and logistics partners
• Assist with HR-related legal matters such as policy review, compliance investigations, and employee relations issues
• Develop legal resources and training materials, including claims handling guidelines and HR compliance resources
• Maintain key external relationships with outside counsel, auditors, insurance providers, and regulatory authorities
• Collaborate across global teams, working effectively with stakeholders across different time zones and cultures
• Support additional legal needs including corporate governance, joint ventures, and dispute resolution as required
• Perform other duties as assigned or needed

Legal Counsel

Administration

• Configure, manage, and maintain Jira, Confluence, Bitbucket, and other Atlassian tools
• Integrate Atlassian tools with Jenkins, Artifactory, and VMware to optimize development workflows
• Perform basic system administration on Linux environments and manage VMware infrastructure
• Design and manage Jira components including project workflows, screen schemes, permission schemes, and notification schemes
• Understand system architecture and assess upstream and downstream impacts when implementing solutions
• Develop, test, and deploy integrations between Atlassian products and internal systems, ensuring seamless functionality
• Support and troubleshoot Jira and Confluence environments, ensuring uptime and optimal performance
• Administer Atlassian product add-ons, evaluating their use to meet evolving business needs
• Create complex Jira workflows, including conditions, validators, and post functions
• Develop and manage comprehensive Jira/Confluence queries, dashboards, and performance metrics for reporting
• Maintain an up-to-date knowledge of Atlassian products, administration best practices, and Agile methodology
• Participate in the process of selecting external Atlassian partners to enhance system performance
• Provide training and user support on new features, implementations, and best practices
• Maintain strong working knowledge of JQL for administration and query-writing tasks
• Migrate users and projects from legacy tools to Jira/Confluence
• Administer Confluence spaces, including permission schemes and security monitoring
• Audit accounts and disable those no longer in use, ensuring optimal system performance and security
• Support Jira Service Desk for incoming Confluence/Jira service requests and act as the first point of contact for related tickets
• Serve as a primary point of contact for onboarding new users to Jira, Confluence, and GitHub
• Ensure compliance with company policies for Atlassian tools and collaborate on updating policies
• Coordinate testing for new product updates with users and application administrators
• Coordinate the management of a dynamic environment and ensure smooth operation across all areas of responsibility

Senior Atlassian Administrator, Jira and Confluence

• Draft, review, and negotiate a broad range of commercial contracts related to logistics services, including warehouse management agreements, transportation agreements across multiple modes, and global supply chain arrangements
• Serve as primary legal contact for internal stakeholders and liaise with external parties such as customers, vendors, and outside counsel
• Advise on legal and regulatory matters affecting logistics operations, with particular focus on transportation laws, customs compliance, import/export requirements (e.g., DOT, FMCSA, FMC, OSRA 2022, CBP, CTPAT)
• Identify legislative and regulatory changes affecting logistics and advise business units on compliance measures
• Act as the internal subject matter expert for interpretation of contracts, applicable laws and regulations, and company policies and procedures
• Represent SL Legal in internal and external meetings and maintain clear communication with third parties, including customers, vendors, partners, and auditors
• Assist in developing and implementing compliance programs and internal policies to mitigate legal and operational risks
• Deliver training and develop training materials for business teams on contract compliance, legal obligations, and risk management
• Promote legal compliance and best practices across business operations
• Provide clear legal guidance, timely reporting to leadership, and collaborate with SL Legal & Compliance and cross-functional business partners
• Perform other duties as assigned

Logistics Counsel

Backend Engineer

• Design, develop, and maintain automation tools and data processing systems for logistics
• Analyze technical requirements and create technical requirements and use cases for automation opportunities
• Monitor and analyze data to ensure stability and consistency of daily data analytics tasks
• Design, develop, and manage data analytics tools to automate emailing, scheduling, downloading data, and Excel macro activation
• Design and build dashboards using Microsoft Excel, Power BI, Qlik Sense, and other web applications
• Manage automation tasks such as collecting data from various sources and tracking delivery aging
• Design and document technical specifications for data implementation projects
• Develop test plans and perform testing on new modules
• Collaborate with directors and other developers throughout project execution
• Perform ad hoc reporting and other job-related duties as required

System Back-End Developer, Python

Sales

• Samsung SDS plays a leading role in the global logistics market with unique logistics services.
• Provide sales within logistics industry focusing on freight forwarding
• Actively seek new business opportunities within existing key accounts, exploring upselling or cross-selling
• Promote company products and services for imports and exports to increase sales
• Analyze market trends and competitor activities to identify potential areas for business expansion
• Set and achieve sales targets for revenue growth and customer satisfaction
• Monitor and report on progress toward sales goals, making adjustments to strategies
• Ensure execution of developed sales strategies, objectives, and goals
• Provide excellent customer support, troubleshoot issues, ensure timely resolution
• Work closely with cross-functional teams to address customer concerns and improve service quality
• Negotiate contracts, pricing, and terms
• Facilitate renewal of contracts and agreements
• Keep clients informed about relevant updates, new offerings, and industry insights
• Prepare and present regular reports to management on key account performance and opportunities
• Collaborate with internal teams, including sales, marketing, pricing and legal, to align strategies and deliver solutions to clients

Freight Forwarding Sales Associate

Procurement

• Identify and source potential suppliers and carriers to meet company needs and objectives
• Conduct internal and external RFQ data analysis and cost research for freight forwarder/carrier sourcing
• Obtain quotes from different suppliers to compare pricing and terms
• Evaluate suppliers’ quotes and compile a detailed assessment of cost element breakdowns
• Maintain quote comparison with financial simulation and provide the data for freight forwarder/carrier selection
• Negotiate pricing, quantity, terms, and conditions with freight forwarders, ocean/intermodal drayage carriers to secure favorable agreements
• Work with the legal team to ensure all conditions regarding the business are met in the contract
• Consult with the sales team to provide recommendations/solutions to improve potential customers’ logistics practices
• Develop and implement procurement strategies to optimize pricing and achieve cost savings targets
• Administer the company’s internal procurement system during the sourcing process
• Implement business opportunity within the company to identify potential procurement opportunities

Procurement Specialist, Logistics Pricing

System Administrator

• Lead administration of enterprise-grade Microsoft infrastructure and drive performance, reliability, and automation
• Administer and support on-premises Microsoft Exchange Server 2016 with DAG redundancy and related messaging applications
• Manage and maintain Microsoft Active Directory and Windows Server environments
• Collaborate with IT Security to ensure compliance and secure infrastructure operations
• Perform system updates via SCCM and tune OS performance for reliability
• Monitor, troubleshoot, and optimize server infrastructure, including capacity and performance
• Provide Level II & III on-call support for infrastructure issues and outages
• Mentor junior staff and contribute to cross-training initiatives
• Develop, test, and implement engineering solutions with proper documentation
• Maintain accurate system configuration records and coordinate with vendors for support
• Recommend and implement automation strategies and innovative system enhancements
• Support new system implementations and feature evaluations
• Generate monthly infrastructure performance and operational metrics

Windows Systems Administrator

Network Engineer

• Design and architect scalable, secure enterprise networks using Cisco Catalyst and Nexus platforms.
• Configure and optimize advanced routing and switching protocols (BGP, OSPF, EIGRP, EVPN) to ensure efficient traffic flow and high availability.
• Deploy and manage F5 load balancing solutions, including custom iRules scripting, to ensure application resilience and performance.
• Troubleshoot and serve as escalation point for L2/L3 connectivity problems, hardware failures, and VPN-related disruptions.
• Enforce network security practices using IPSec, 802.1x, TACACS+, and firewalls to maintain compliance.
• Configure and maintain multicast technologies (PIM, MSDP, Anycast-RP) for real-time manufacturing data delivery.
• Lead network upgrades, migrations, hardware/software refreshes, and expansion projects with minimal downtime.
• Collaborate with cross-functional teams, ISPs, and vendors to coordinate maintenance, resolve escalations, and manage RMAs.
• Maintain detailed network diagrams, configuration records, and SOPs to support audits and streamline troubleshooting.
• Mentor junior engineers and provide technical leadership to foster continuous learning and operational excellence.

Senior Network Engineer

Supply Chain

• Communicate with carriers, customers, and internal teams to resolve operational issues in a timely manner
• Support Transportation Manager in daily transportation operations
• Monitor and oversee on-time delivery performance against Requested Delivery Dates (RDD) and customer appointments
• Coordinate with Customer Service Representatives for tracking and tracing of shipments
• Manage shipment tracking and verify in-transit information for accuracy
• Schedule and confirm customer appointments for deliveries and pickups
• Generate, analyze, and report transportation-related KPIs to management and customers on a regular basis
• Identify potential delays and take proactive measures to ensure on-time delivery
• Assist in developing process improvements to enhance transportation efficiency
• Ensure compliance with company policies, customer requirements, and relevant transportation regulations
• Maintain accurate documentation for shipments, performance metrics, and operational activities

Transportation Logistics Coordinator

• Specialized in SAP CO module operation: perform SAP CO system operation during month-end closing, forecasting and annual business planning; maintain allocation cycle, run closing allocation, troubleshoot system issues, and handle download/upload of financial reports and files
• Assist in preparation of month-end financial and CO closings; ensure accuracy and compliance; perform variance analysis and identify discrepancies
• Deliver insightful financial reports and monitor KPIs to optimize revenue and control cost
• Monitor and analyze budget control, investment planning, and cost center budget performance; assist in monthly forecasting and annual budgeting
• Provide support for regular business planning cycles and collaborate with cross-functional teams to align financial objectives with strategic goals
• Generate ad-hoc financial reports and facilitate communication between Regional Headquarters (US RHQ) and Headquarters (Korea HQ)
• Drive cost improvement initiatives, headcount forecasting, and create standard reporting to support spending and headcount decisions

SAP CO Specialist, FP&A

• Spearhead growth of Enterprise Mobility Services (EMS) across Samsung SDS America’s Enterprise Commercial business
• Identify, target, and acquire net-new customers and partners to grow revenue in the enterprise mobility space
• Cultivate and manage relationships with VAR/MSP partners and expand their sales adoption of Samsung SDS America as primary distributor
• Provide partner enablement: support, training, marketing materials, sales tools, and technical/product expertise to assist resellers in closing deals
• Develop joint sales strategies with resellers and partners to close deals and achieve/exceed sales targets
• Drive sales of mobile devices, software, and services and report on partner activities, sales progress, and forecasts
• Stay up-to-date with industry trends, competitor activities, and customer needs and provide market intelligence and feedback to leadership

Channel Sales Manager, Enterprise Mobility Solutions

• Develop and manage strategic relationships with key stakeholders across wireless carrier teams, including Product Management, Sales, Technical, and Business Development.
• Collaborate with carrier partners to create and execute joint go-to-market plans that drive adoption of Samsung SDS enterprise mobility solutions, with a focus on our Zero Touch Mobility for ServiceNow (ZTM) – a leading Mobile Device Lifecycle Management (MDLM) platform.
• Drive the establishment of Bill On Behalf Of (BOBO) partnerships as a core strategic objective.
• Educate and enable carrier sales teams on SDSA product capabilities, value propositions, and customer use cases to increase solution mindshare and pipeline.
• Track, manage, and support carrier-sourced sales opportunities through the entire lifecycle—from lead identification through deal closure.
• Lead joint customer engagements, including discovery sessions, solution demos, proposal development, and contract support.
• Collaborate cross-functionally with internal teams—Product Management, Marketing, Presales, and Operations—to align resources and ensure successful execution of field sales activities.
• Serve as the voice of the market by providing ongoing feedback on partner requirements, competitive landscape, and customer challenges to inform product and go-to-market strategy.
• Recruitment of Wireless Carrier Partners: Identify, target, and recruit wireless carrier reseller partners to expand Samsung SDS America's partner ecosystem.
• Focus on building Bill On Behalf Of (BOBO) partnerships by leveraging industry knowledge and carrier relationships.
• Engage with key decision-makers to cultivate a robust pipeline of potential partners within the enterprise mobility space.
• Wireless Carrier Partner Growth & Management: Manage and strengthen relationships with existing carrier partners to increase solution adoption and position SDSA as their preferred BOBO partner.
• Provide proactive partner support, including ongoing training, enablement resources, and co-selling strategies to maximize sales effectiveness.
• Sales Enablement: Support carrier resellers in closing opportunities by delivering product expertise, technical guidance, marketing collateral, and sales tools.
• Collaborate with carrier Product teams to ensure alignment on technical documentation, marketing initiatives, and solution readiness.
• Revenue Generation: Meet and exceed revenue goals by driving sales of Samsung SDS software and services through wireless carrier partners.
• Develop and execute joint sales strategies with carrier teams, participating in customer engagements across Enterprise and Government sectors.
• Market Intelligence: Monitor market trends, customer needs, and competitive movements to inform go-to-market approaches.
• Share partner and customer feedback with internal teams to guide product evolution and improve sales strategies.
• Reporting & Forecasting: Maintain accurate records of partner activity, sales pipeline, and forecast projections using CRM and internal reporting tools.
• Deliver regular performance updates and strategic insights to senior leadership, highlighting wins, risks, and growth opportunities.