Tech Stack
CloudGoIoTJavaScriptPython
About the role
- Become an expert on Samsara products: where the rubber of cutting-edge tech (IoT, AI, computer vision) meets the road of driving digital transformation for physical operations.
- Articulate to prospects how businesses like theirs use Samsara today to solve problems common to their industry.
- Deliver the work products that get deals done. Think discoveries, demonstrations, value assessments, proof of value implementations, Exec presentations, etc.
- Write scripts against our open API that solve real-world problems for companies that deliver essential services (for example), and document them for your fellow SEs to use.
- Open the door for deeper entrenchment into accounts (integration, upsell, cross-sell) by becoming a consultant and trusted subject-matter experts to your customers.
- Act as a liaison between Samsara’s product and sales teams, translating technical feedback and enrolling the right customers in our beta programs.
- Partner with sales executives to plan, prepare, and execute transactions in rapid sales cycles.
- Work in multiple levels of the technology stack.
- Run and own Pilots from Introduction over planning and execution to successful completion and handover
- Go on site to run Workshops or do Hardware installations yourself.
- Build relationships with third-party partners, such as software providers, systems integrators, and installation partners.
- Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, adopt a Growth Mindset, Be Inclusive, win as a team) as we scale globally and across new offices.
- Work with your AEs as a Team to win new business
Requirements
- 5+ years experience working with customers in a pre-sales, customer success, or customer/product support capacity
- 3+ years sales experience
- Ability to influence stakeholders based on your technical sales acumen and a solid understanding of business processes and change management
- Ability to explain complex technical concepts to non-technical audiences
- Previous experience managing hardware and/or software product evaluations
- Basic understanding of electronics and electrical systems
- Experience with the following concepts: technical consulting, cloud software, cloud-connected hardware, computer networking, business systems integration, automation, and control systems
- Fluent in German and English
- Great time management and organizational skills to work on multiple accounts and projects at different stages
- Previously worked with Enterprise customers
- Location Germany