Salsify

Sales

• Develop and Execute Sales Strategy
• Drive Services Revenue Growth
• Collaborate with Sales and Customer Success
• Present and Propose Services Solutions
• Scope and Estimate Projects
• Negotiate and Close Contracts
• Forecast and Track Opportunities
• Optimize the Sales Process
• Seamless Handover to Delivery
• Cross-Functional Collaboration

Senior Services Sales Manager

Marketing

• Define customer marketing strategy and road map, owning the vision for how customer marketing drives business growth.
• Develop, launch, and manage strategic customer marketing campaigns targeted at existing customers to drive adoption, retention, expansion, and advocacy.
• Develop, launch, and manage strategic customer marketing webinars and events, including topic development, speaker coordination, promotion strategy, and post-event follow-up.
• Design and implement customer onboarding, education, and engagement campaigns that accelerate time-to-value and drive product adoption.
• Establish and curate a customer marketing campaign calendar, collaborating with cross-functional teams to align with broader business initiatives and customer journey touch points.
• Establish performance measurement frameworks, reporting processes, and optimization strategies to demonstrate return on investment (ROI) and continuously improve campaign effectiveness.
• Create compelling customer-focused content, including emails, newsletters, and program communications that resonate with a business-to-business (B2B) audience.
• Partner with cross-functional teams, including customer success, product marketing, content marketing, sales, and other marketing teams, to ensure alignment between customer marketing efforts and broader business objectives.
• Build and optimize customer advocacy and reference programs that showcase customer success and drive new business opportunities.

Customer Marketing Manager

Analyst

• Serve as the primary liaison between Sales, Legal, and Finance to help accelerate the review and approval of complex orders.
• Collaborate with Sales to build and manage quotes within Salesforce, applying internal policy expertise to ensure quotes align with internal policies.
• Manage internal escalations for policy exceptions that arise from the sales team and assist with developing creative solutions to reduce friction and risks that arise during the sales process.
• Monitor ticketing queues, Salesforce, and slack channels to deliver support that is aligned to the Deal Desk Service Quality Charter.
• Assist with cross-functional initiatives to drive continuous improvement across the quote-to-cash process; identify and implement solutions that reduce friction and resolve systemic operational challenges within Salesforce.

Deal Desk Analyst

Solutions Engineer

• Drive exceptional results in a B2B SaaS environment
• Translate complex business requirements into actionable, high-value solutions
• Partner with Sales, Product, and Customer Success teams to develop strategies and deliver demonstrations
• Build relationships and trust with customers
• Maintain technical knowledge of Salsify’s product offerings
• Leverage consultative leadership and creative problem solving skills

Solutions Consultant

• Partner with the Sales team to create and deliver business value - including participating in discovery sessions, developing creative solutions, leading product demonstrations and architecture reviews, and driving deal strategy
• Translate complex business requirements into actionable technical capabilities, designing tailored solutions that address each customer’s unique challenges and goals
• Maintain technical knowledge of Salsify’s product offerings and customer success stories in order to tie functionality back to desired business outcomes
• Build great relationships and trust with prospects and customers by providing industry thought leadership and expertise
• Be a trusted advisor within the Solutions Consulting team and with cross-functional teams
• Leverage your consultative leadership and creative problem solving skills to differentiate Salsify in a competitive market, directly impacting customer growth and satisfaction
• Use your strategic influence and storytelling ability to clearly communicate the value of Salsify’s platform to both technical and non-technical stakeholders

Solutions Consultant II

• Take ownership of the strategy, analytics, and operational foundation of global benefits programs.
• Build and improve reporting capabilities and develop/maintain robust reporting dashboards to track program costs, utilization, and vendor performance.
• Conduct in-depth analyses of benefits claims data, performance trends, and plan competitiveness to identify insights and opportunities.
• Leverage data-driven insights to recommend strategic adjustments to benefits programs across global locations, focusing on US and Portugal.
• Identify pain points and inefficiencies in benefits administration and drive process enhancements and automation.
• Serve as primary point of contact for benefits vendors; hold vendors accountable for performance and data accuracy.
• Own end-to-end management of data integrity across internal and external benefits portals; perform regular audits and reconciliations.
• Partner with Finance, HRIS, and Payroll to ensure accurate benefits funding, enrollment data, and financial forecasting.
• Drive timelines for key benefits projects including annual open enrollment, plan implementations, and compliance reporting.
• Prepare and facilitate vendor meetings and track action items to completion.
• Proactively track deliverables and follow up with stakeholders to ensure on-schedule execution.

Senior Services Sales Manager

Customer Marketing Manager

Deal Desk Analyst

Solutions Consultant

Solutions Consultant II

Benefits Analyst