Salsify

Financial Planning and Analysis

• Lead Finance business partnership with GTM & Product teams
• Manage the financial planning processes related to GTM & Product teams
• Ensure timely and accurate forecasting
• Develop a deep understanding of drivers and assumptions to identify risks and opportunities
• Lead and enable direct reports in an environment that values continuous learning
• Develop and maintain greenfield GTM analytics
• Identify and lead initiatives to continuously improve, automate, and scale forecasting and reporting tools
• Collaborate closely with teams for corporate data and business operations
• Present financial outcomes and business outlook to stakeholders
• Participate in monthly close reviews and prepare concise narrative of results

Senior Manager, FP&A

Customer Success Manager

• Support pre-sales and sales cycles by providing scalability strategy insights and best practices.
• Coordinate all Teams during sales cycle to ensure alignment between CS, Support, Services, and Sales.
• Produce program plan highlighting global onboarding strategy including all workstreams.
• Support Global Enterprise Architecture expansion workshops. Focus on best practice: Global data aggregation strategy, Salsify Instance model definition, User management strategy, Organization change management guidance and tracking.
• Support onboarding of local/brand specific CSM on the global account; Share account adoption & growth strategy; help define/review local and brand level strategy.
• Recommends and executes joint success plans with portfolio of customers at the Executive Sponsor level and manage relationships/politics and conflicts.
• Executes strategic business reviews up through senior leadership to share progress, metrics, wins and recommendations for the future (products and services).
• Collects metrics to develop business value assessments of customers' Salsify investment.
• Helps customers plan and execute a digital shelf program - this often requires change management guidance and is a key piece of the role!
• Creates playbooks and informs processes for how we can scale our approach towards supporting our largest and most complex customers.

Customer Success Program Architect

Payroll

• Execute and manage global payroll processes, ensuring compliance with local tax, labor, and regulatory requirements.
• Ensure payroll accuracy and timeliness across multiple regions (e.g., Portugal, UK, USA, Australia, Germany).
• Collaborate with regional teams to align payroll policies with local laws and regulations.
• Oversee benefits administration, employee records management, and HR systems to deliver efficient and effective PX services.
• Act as a point of contact for PX-related employee inquiries, ensuring accurate and timely resolutions.
• Respond to employee inquiries about Salsify programs and resolve issues effectively.
• Coordinate and support global mobility processes, including visa applications and relocation packages.
• Ensure employees relocating between regions are compliant with immigration regulations.
• Automate and streamline immigration documentation and tracking.
• Continuously improve payroll, benefits, and mobility workflows to enhance accuracy, timeliness, and compliance.
• Work closely with PX team members, Legal, IT, and Finance to streamline operational processes and maintain alignment with organizational objectives.

Payroll & People Operations Specialist – Maternity Leave Cover

Account Executive

• Prospect, engage, and close net-new Enterprise CPG accounts with $5B+ in annual revenue
• Own the full sales cycle from initial outreach through close, onboarding partnership, and ongoing account management
• Build and execute a strategic account plan for each customer, focused on long-term value, retention, and expansion
• Navigate complex, multi-stakeholder buying groups across Marketing, Digital Commerce, IT, Product, and Operations
• Position Salsify’s Product Experience Management (PXM) platform as a mission-critical solution
• Evangelize Salsify’s value through compelling storytelling and consultative solution selling
• Partner closely with Customer Success, Solutions Consulting, and Product
• Maintain accurate pipeline forecasting using a disciplined sales process

Enterprise Account Executive

Content Marketing Manager

• Own the content strategy, editorial direction, and editorial calendar for the content marketing team, focusing on driving brand awareness and audience engagement and supporting lead-generation efforts through relevant, high-quality content.
• Manage and oversee the core stages of the content marketing process — from research, ideation, and production to publication, promotion, measurement, and optimization — for a customer blog, prospect blog, and data-driven consumer research reports.
• Manage and oversee the search engine optimization (SEO) strategy to drive organic search visibility, focusing on keyword research, competitive analysis, on-page SEO, and performance-driven initiatives, such as pillar pages, glossary pages, and other strategic content efforts.
• Manage and mentor a team of in-house content marketing specialists and a network of freelance writers to ensure high-quality content that adheres to in-house content and AP Style guidelines.
• Ensure content consistency across publishing channels, maintaining cohesive brand voice, messaging, and style that aligns with company standards and resonates with target audiences.
• Define key performance indicators (KPIs) for content success and regularly track, report, and analyze content performance to optimize strategies and demonstrate return on investment (ROI).
• Collaborate with cross-functional teams, including design, web, product marketing, and revenue marketing, to ensure alignment between content efforts and broader marketing and business initiatives.
• Stay ahead of the latest industry trends, technologies, innovations, and emerging content marketing and SEO strategies to ensure the team remains forward-thinking, adaptive, and consistently ahead of the curve.

Marketing

• Develop compelling graphics for a variety of mediums, including digital/websites, social, email, presentations, paid media, and print materials.
• Prepare and deliver accurate, print-ready and digital-ready files for packaging.
• Develop customer-facing presentations, using mostly Google Slides, in collaboration with sales or executives.
• Ensure all designs adhere to established brand guidelines and maintain visual consistency across projects.
• Create reusable templates for consistent and efficient production workflows.
• Stay updated on design trends, tools, and technologies.

Senior Marketing Design Specialist

Content Manager

• Developing and implementing community engagement strategies that align with the company’s goals and objectives
• Managing and growing our online community presence across various platforms, including Slack and the community platform (TBD)
• Assist in thought leadership content development
• Create engaging and shareable content for LinkedIn, and newsletters
• Identify collaboration opportunities with key partners in the space
• Build relationships with brands and retailers in the space to create a community of experts and executives to engage with
• Provide community feedback and key topics back to the business
• Monitor social media campaigns and analyze web traffic from the online community using key performance indicators (KPIs)
• Work with external partners to increase DSI content reach
• Participate and assist with DSS events and executive dinners
• Fostering a positive and inclusive community environment, encouraging active participation and interaction
• Monitoring and responding to community members’ inquiries, comments and feedback in a timely and professional manner
• Collaborating with internal teams, including marketing, customer support and product development, to ensure consistent messaging and support for community initiatives.
• Analyzing community metrics and trends to identify opportunities for improvement and growth.
• Organize and host virtual events, webinars and community meetups to engage and connect with our audience.

Community & Content Manager

Manager

• Ensure timely and accurate commission and bonus calculations on a monthly basis.
• Support the plan document auditing process, ensuring accuracy of rates and targets.
• Engage in ongoing reporting and analysis, validating payments and identifying trends or discrepancies.
• Support Operations with modeling for commission forecasting, scenario analysis, and compensation plan updates, both during the annual planning process and throughout the fiscal year.
• Maintain and streamline processes, documentation, and tools related to global commission workflows.
• Help identify opportunities to improve plans for future fiscal years based on data.
• Escalate requested exceptions through proper channels, including Finance, HR, and Sales.
• Provide cross-departmental support through ad hoc reporting or analysis as needed.