Salesforce

Product Manager

• Define and own the product vision and roadmap for Agentforce Public Sector applications globally.
• Extend the portfolio from business mission apps into operational mission apps across Defense, IC, and Aerospace.
• Champion secure, adaptable capabilities from edge to cloud, ensuring solutions meet the rigorous requirements of government and defense environments.
• Surface commercial innovations derived from public sector R&D back into Salesforce's broader product portfolio.
• Lead packaging and pricing strategy to optimize market competitiveness and drive growth across public sector segments.
• Partner cross-functionally with Engineering, Sales, Legal, and Go-to-Market teams to deliver and scale solutions.
• Represent Missionforce product strategy with senior executives, government stakeholders, and strategic partners.
• Identify and recommend M&A opportunities to accelerate and innovate the product roadmap and delivery.
• Lead post-acquisition product integration efforts.
• Serve as an external thought leader, speaking at industry forums, engaging with agency customers and partners, and representing Missionforce's vision.
• Build and develop a high-performing product management team aligned to Missionforce's mission.
• Act as an internal educator and change agent, influencing alignment across Product, Engineering, Finance, Legal, Sales, and Operations on the unique requirements of public sector software.

VP, Product Management – Agentforce Public Sector

• Own and drive the vision, strategy, and roadmap for MuleSoft's Omni Gateway offering, aligning it with broader platform direction and market needs.
• Translate enterprise business needs into clear technical requirements and compelling product solutions.
• Build prototypes, run POCs, and lead exploratory initiatives to validate ideas and de-risk roadmap bets before committing engineering investment.
• Lead deep-dive demonstrations of the gateway and the broader platform portfolio for customers, partners, and internal stakeholders.
• Engage directly with customers - holding substantive conversations with both technical practitioners and business decision-makers to understand pain points, gather feedback, and shape the product accordingly.
• Partner cross-functionally with engineering, pre-sales, marketing, customer success, and program management to bring the roadmap to life and ensure cohesive go-to-market execution.
• Stay ahead of the API management and agentic AI landscape, monitoring competitive moves and emerging standards to keep Omni Gateway at the forefront.
• Leverage AI-assisted tools like Claude Code or Codex to rapidly prototype, build POCs, and produce demo assets—using AI tooling as a force multiplier to move from idea to working artifact faster.

Senior Product Manager – API Management

Full-stack Engineer

• Lead cross functional initiatives across Electron and at Slack.
• Contribute to key architectural decisions to adapt existing frontend and desktop infrastructure.
• Maintain and improve the core systems that power the Slack desktop client and Electron framework.
• Build a safe space for learning and serve as a skilled and trusted mentor to engineers.
• Collaborate with teammates across engineering to identify and solve strategically important initiatives.

Staff Software Engineer, Electron & Browser Infrastructure

Customer Success Manager

• Lead the strategy for Signature Success Plan delivery across Customer Success Managers (CSMs)
• Research, synthesize, and develop insights and actions from market intelligence and customer feedback
• Hire, coach, manage, and support a diverse team
• Accomplish Signature delivery across a given book of business
• Measure success through customer and employee sentiment, retention, and adoption

Director, Customer Success Management

Vice President

• Define and lead Tableau's market strategy across key verticals, customer segments, and geographies in alignment with Salesforce's broader platform vision
• Build and scale the Tableau partner ecosystem — including ISVs, SIs, OEM partners, cloud marketplace alliances (AWS, Azure, GCP), and Salesforce AppExchange partners
• Identify whitespace opportunities in the analytics and BI market by monitoring competitive dynamics (e.g., Power BI, Looker, Qlik) and emerging trends (AI-driven analytics, data literacy)
• Drive co-sell, co-marketing, and embedded analytics motions with Salesforce and key technology partners
• Represent Tableau externally as a thought leader at industry events (e.g., Tableau Conference, Dreamforce, Gartner Data & Analytics Summit) and with analysts (Gartner, Forrester)
• Partner cross-functionally with Product, Sales, Marketing, and Salesforce Platform teams to build pipeline and accelerate customer adoption
• Establish and track KPIs for ecosystem health, partner-sourced revenue, and market penetration
• Lead, coach, and develop a high-performing team of strategy and ecosystem managers
• Present strategy and results to C-suite and Salesforce executive stakeholders

VP, Market Strategy – Ecosystem

Recruitment

• Lead the development and lifecycle of Salesforce's end-to-end recruiting technology ecosystem
• Define and articulate the product vision, strategy, and roadmap for all recruiting
• Conduct market research and stakeholder discovery to identify opportunities
• Manage and monitor recruiting technology vendor relationships
• Engage with cross-functional teams to drive product development from ideation to delivery
• Own the product roadmap for Salesforce's core recruiting platforms
• Use data and analytics to drive product decisions and improve user experience
• Present product updates and performance reports to executives

Senior Manager, Recruiting Technology

Technical Writer

• Develop high-quality, accurate, and engaging content for both developer and admin/end-user audiences, including documentation, tutorials, guides, code samples, API references, and in-app assistance.
• Dig deep into complex technical subjects to gain a thorough understanding of the products, technologies, and tools within our Commerce Cloud platform.
• Work closely with developers, product managers, engineers, UX designers, and subject matter experts to gather information and ensure accuracy and completeness of content.
• Contribute to content strategy development and execution, ensuring alignment with the needs of both developer and admin audiences and the overall goals of the Commerce Cloud platform.
• Continuously improve the user experience by providing clear, concise instructions, organizing content effectively, and incorporating user feedback to enhance accessibility and usability.
• Regularly update and maintain existing documentation to reflect changes in the Commerce Cloud platform, keeping content up-to-date and relevant.
• Share knowledge, best practices, and ensure consistency across all content.
• Stay current with industry trends, emerging technologies, and audience preferences to keep content relevant.

Senior Technical Writer - Commerce Cloud

Account Executive

• develop and execute a comprehensive account/territory plan
• drive sales in a defined territory/account list to achieve revenue targets
• facilitate every stage in the sales cycle
• collaborate cross-functionally with key partners
• prospect, qualify, and close new business deals

Commercial Account Executive

Client Partner

• Drive thoughtful, strategic and enterprise level strategy for our most ambitious customers
• Facilitate qualification, deal cycle participation, account reviews and value assessments
• Drive awareness within a micro-vertical to develop repeatable motions
• Enable smooth transition and partnership into our delivery team with effective margins, staffing plans, approach and Salesforce methodology
• Serve as a key SME, leader, and professional services consultant to our license sales teams
• Serve as the liaison between internal teams and the customer
• The Account Partner (AP) is accountable for creating and executing a strategy that builds mind-share and broad adoption of Salesforce technologies on his/her assigned accounts
• The AP ensures alignment with Sales and is responsible for developing relationships within his/her account(s) to accelerate value and improve customer outcomes
• The AP is accountable for bookings, revenue, margin, CSAT, and value delivered across his/her assigned account(s)
• An Account Partner earns the right to be considered a trusted advisor to the customer by providing execution excellence, intimate knowledge of the business the customer is in, and able to clearly lay out the path the customer needs to take to achieve success
• They independently identify and close opportunities with the primary goal of helping customers generate significant business value from their Salesforce investment
• They are responsible for sourcing and closing Professional Service Business in a region, owning bookings, sales performances, forecasting, managing customer lifecycle, driving adoption through sales activities for new and existing customers, pipeline generation and delivering sales presentations to C-level clients.
• Individually responsible for the success of a specific territory and patch.
• Consistently demonstrates the ability to develop, manage and elevate Accounts to Tier 1 /2
• Accountable for a larger quota
• Utilizes a consultative selling approach across all client levels, particularly C-Suite stakeholders
• Demonstrate strong executive presence and confidence when sharing a strong point of view through effective storytelling
• Ability to move fast and drive results
• Influences leaders and orchestrates internal alignment to provide best solutions
• Flawlessly navigate across all our internal teams to create synergy and alignment in driving the deal to closure maximizing both license and services bookings.

Sales Director – Account Partner

• Identify and map Salesforce’s SaaS/PaaS capabilities to specific COCOM mission requirements
• Navigate the unique funding streams of the COCOMs
• Build and maintain deep-rooted relationships with Flag Officers, SES-level leadership, and J-code directors (J1–J9)
• Collaborate with Systems Integrators (SIs), ISVs, and the broader defense industrial base
• Manage the full sales lifecycle—from initial mission discovery to closing complex deals

Account Executive – Combatant Commands

• Work in lockstep with the lead Account Managers in Cape Town to develop key customer stakeholder relationships and drive customer satisfaction.
• Develop and drive the overall long-term strategy for the accounts, aligned with customer business objectives.
• Lead the end-to-end sales process through the engagement of appropriate resources such as Sales Engineers, Professional Services, Executives, Partners, etc.
• Evangelise the benefits of the Salesforce Customer 360 proposition.
• Drive growth across our customers and prospects in Retail and Financial Services verticals.
• Work closely with internal and external stakeholders to manage complex deal cycles.
• Provide a level of deep technical knowledge of the Salesforce Customer 360, and how it fits within the customer landscape.
• Build and execute a whitespace penetration plans.

Manager

• Own the NNAOV responsibility of the TMT HRE segment
• Define and operationalize the common growth threads across CME, Hi Tech, HRE and Pub sec
• Identify and activate whitespace opportunities in collaboration with Industry PSMs
• Engage with the respective industry leads of the large 4 consulting partners
• Align with the key segment S&D stakeholders on priorities and value drivers
• Operate in a hands-on manner while enabling and mentoring Industry PSMs

Senior Manager, Alliances & Channels

• Develop and own the product roadmap for Competitive Intelligence AI initiatives in partnership with internal stakeholders and the AI product team.
• Translate strategic priorities into AI capabilities that deliver measurable impact for the Competitive Intelligence team.
• Identify new use cases, data sources, and integrations that extend the AI tool functionality and business value to augment the Competitive team, GTM and product organizations.
• Lead user acceptance testing (UAT) for AI-related launches, coordinating across cross-functional teams (Strategy, Product, Engineering, IT).
• Drive the roadmap for interoperability between the various AI tools the Competitive Intelligence team uses
• Partner with internal product owners to define shared data workflow requirements that enable seamless cross-agent collaboration.
• Represent Competitive Intelligence in internal AI councils and cross-agent working groups.

Manager, Competitive Intelligence

• Document software for technical audiences
• Create and edit content for software products
• Collaborate with teams to understand user needs and craft user-friendly content
• Review and ensure content aligns with established standards and guidelines

Technical Writing Analyst

• Design, develop, and deliver scalable and robust, foundational enterprise solutions that scale across multiple product offerings to enable rapid application delivery across the development organization.
• Establish and promote an API-first methodology across cross-functional teams to ensure consistency and quality in our API offerings.
• Drive the capability for parallel feature development and ensure incremental delivery of software.
• Collaborate on a team of engineers, providing technical guidance, mentorship, and support to other teams and team members.
• Effectively leverage AI tools on a daily basis to accelerate the design, development, testing, and documentation of our team’s applications and components.
• Collaborate with product managers, architects, and other stakeholders to understand requirements and translate them into technical specifications.
• Ensure the quality and performance of the codebase through code reviews, testing, and continuous integration.
• Drive the adoption of best practices in software development, including agile methodologies and DevOps automation.
• Troubleshoot and resolve complex technical issues in a timely manner.
• Stay up-to-date with the latest industry trends and technologies to ensure our solutions remain competitive.