Salesforce

Salesforce Developer

• Define and drive technical strategy across Salesforce CRM, Data 360, enterprise data platforms, and AI-enabled engineering initiatives.
• Architect and build large-scale applications using Salesforce Core, Apex, Lightning Platform, MuleSoft, Heroku, APIs, and cloud-native services.
• Design and implement enterprise data products, data pipelines, and data services supporting customer, account, marketing, and operational use cases.
• Build scalable integrations between Salesforce applications, Data 360, Snowflake, enterprise data warehouses, and external systems using APIs, streaming, and event-driven architectures.
• Design and develop AI-powered engineering accelerators, developer tools, code generation frameworks, testing automation solutions, and operational tooling using Claude Code, Cursor, Windsurf, GitHub Copilot, and agentic AI technologies.
• Partner closely with Product Managers, Architects, Data Engineers, and Software Engineers to define platform roadmaps and long-term architectural direction.
• Drive the design of highly scalable data processing frameworks leveraging Airflow, Python, SQL, streaming technologies, CDC patterns, and modern cloud-native architectures.
• Establish engineering standards for data quality, observability, platform reliability, governance, and operational excellence.
• Mentor senior engineers and provide technical leadership across multiple teams and business domains.
• Lead complex production investigations spanning applications, integrations, data pipelines, and platform services.

Principal Software Engineer, Salesforce, Data

Operations

• Lead the end-to-end execution of global programs
• Develop comprehensive program plans, tracking systems, and reporting tools
• Build strong, collaborative relationships with senior executives and cross-functional teams
• Leverage data and analytics to refine and adapt strategies
• Develop and maintain data-driven dashboards that track performance

Director, Solutions CoE – Operations

Product Operations

• Build, lead, and develop the Product Operations & Delivery organization — including hiring strategy, role definition, performance management, and career development
• Define and continuously evolve the operating model for requirements intake, backlog governance, quality standards, and delivery readiness criteria across DET
• Establish best practices and structured approach with the tools used for Product Development Life Cycle and Software Development Life Cycle
• Evolve agentification and AI tool enablement to the team and program operating model
• Help drive the definition of product requirements intake and prioritization within program structures
• Translate high-quality, delivery-ready requirements — reducing rework, accelerating delivery, and improving adoption at scale
• Partner with Process Engineering & Optimization (PEO) leadership to ensure as-is and to-be business process changes are accurately translated into product-ready requirements
• Serve as a trusted advisor to senior business and technology leaders, providing clarity, recommendations, and tradeoff decisions related to requirements strategy, delivery readiness, and execution risk
• Establish enterprise standards for requirements quality, traceability, acceptance criteria, solution validation, UAT support, and release readiness
• Proactively identify and mitigate delivery risks, dependencies, and readiness gaps related to requirements quality, process change, or stakeholder alignment
• Define and track KPIs for requirements quality, delivery readiness, rework reduction, delivery predictability, and business adoption
• Represent Product Operations & Delivery in senior forums, driving alignment across business, product, and delivery stakeholders

Director, Product Delivery – Operations

Artificial Intelligence

• Serve as a portfolio-level orchestrator—ensuring that AI innovations and core platform services built across various operating units weave together into a coherent, world-class enterprise system.
• Help the SVP translate high-level strategy into execution-ready alignment across multiple product lines.
• Actively look across product teams to identify gaps and friction points in AI functionality, identity, security, data architecture, and platform APIs.
• Lead product reviews and governance processes to surface and resolve ecosystem conflicts before they impact customers.
• Build and maintain a living map of portfolio capabilities, overlaps, gaps, and interdependencies to ensure Salesforce moves as a unified AI platform.
• Serve as a trusted advisor to product GMs and business unit product leaders on the portfolio-level implications of local roadmap decisions.
• Apply program management rigor to keep matrixed alignment workstreams and stakeholder commitments on track.
• Partner with leadership to prepare portfolio coherence and AI strategy materials for executive and board-level planning conversations.
• Conduct structured capability gap assessments against market shifts and competitive AI benchmarks.
• Identify and prioritize acquisition or partnership targets that can accelerate our horizontal AI and platform capabilities.
• Lead the product-side due diligence on inbound and outbound M&A targets, ensuring seamless integration potential.

Senior Director – Portfolio Product Strategy, AI Alignment

General

• Provide Quote-to-Cash support and guidance Account Executives (AEs) and Renewal Managers
• Develop and nurture strong working relationships with Sales and Renewals teams
• Establish strong partnerships and collaborate with other deal support functions
• Assist Sales Team in creative deal structuring, quoting, or creating contracts/orders
• Work with Sales and Collections to assist with deconstruction and resolution of complex billing issues

Senior Contract Specialist

Technical Product Manager

• Own the demo environment.
• Build, configure, and maintain Piper demo environments — including persona setup, Agent Studio configuration, conversation flows, marketing assets, and brand profiles (think: AMD, Asana, customer-approved live implementations).
• Keep demo orgs current with every release.
• Iterate with every launch.
• Stay deeply in sync with the Product and Solution Engineering teams to understand new innovations as they ship.
• Rapidly update demo flows to showcase the latest — from new Piper Presentation, Multimodal capabilities to Email Guides, Agent Studio, Mission Control, and beyond.
• Create demo assets for the field.
• Record voiceovers and produce demo videos for internal enablement, external events, and Salesforce broadcast moments like Connections and World Tour.
• Deliver high-quality demo footage (1080p+) on tight timelines.
• Present at Salesforce World Tour and major events.
• Take the Piper demo on the road. Present at tier-1 events including Salesforce World Tour, Connections (CNX), CKO, and virtual innovation showcases.
• Comfortable presenting to audiences ranging from individual executives to 80K+ streamed viewers.
• Enable the sales and SFDC field.
• Support ongoing enablement programs — from new AE onboarding (Built to Win) to Marketing Cloud co-sell sessions — helping both internal teams and Salesforce sellers understand how to position and demo Qualified.
• Be the demo voice in the room.
• Collaborate with PMM, Product, and Field Marketing teams to ensure demos reflect our latest narrative — whether that's the Agentic Marketing Flywheel, our Salesforce-native integration story, or how Piper competes and wins.

Senior Technical Product Marketing Manager

Account Executive

• Own a defined book of prospects and a few customers in the Commercial Business Unit (CBU)
• Drive high growth of CORE products within a set of named LATAM CBU accounts
• Handle all aspects of the sales process including prospecting, lead management, qualification, product demonstrations, evaluation, close and customer retention
• Define and implement account sales plans and meet and exceed sales goals
• Develop and lead sales pipeline
• Coordinate sources throughout the sales cycle
• Provide initial product demonstrations and support to prospective customers
• Nurture and expand the company’s relationship within customer accounts
• Provide regular reporting of pipeline and forecast through the CRM system
• Stay ahead of competition
• Participate in team-building and company-growth activities
• Travel to customer locations in support of sales efforts

Account Manager

• Own the full strategic account plan for América Móvil
• Drive long-term account growth by executing new expansion opportunities
• Serve as the strategic advisor at the intersection of telecommunications and AI transformation
• Build lasting executive relationships and act as a strategic partner

Global Account Manager

• Work with leaders from Publicis to develop a joint Publicis & Salesforce strategy and GTM plan that includes investments in Practice Development, co-selling & sourcing revenue, and development of industry & cloud-based assets/solutions
• Work with the Worldwide Alliances and Channels team members to execute GTM plans in all supported/targeted regions and Operating units
• Develop region specific Practice Development plans, driving capacity & certification growth and delivering customer success
• Take partner sales plays, offerings and industry assets/solutions to specific markets for local execution and engagement with our Salesforce Operating Unit sales teams and Salesforce Industries
• Joint Solution Development & Execution - Commercialize industry solutions or product extensions to leverage partner IP and vertical expertise with Salesforce Industries teams
• Execute, manage and deliver pipeline and revenue tied to Publicis’s strategies and initiatives in close alignment with internal and external stakeholders
• Drive execution in concert with regional ecosystem resources
• Identify target accounts and sign off with Operating Units and partner leadership
• Review sales play metrics/effectiveness on a recurring basis with local PAMs Partners, Partner Sales team, Sales Regions & Business Development teams
• Maintain pipeline and dashboards that communicate to Executive Leadership the effectiveness of identified programs and investments
• Conduct regular cadence between Publicis & Salesforce stakeholders (Partner Sales/Alliances, Sales, Co-Primes, Development, Industry Teams, etc.)
• Ensure effective and timely internal & external communication and coordination of Salesforce’s ecosystem strategy & execution results

Partner Account Director

Program Manager

• Track, measure, and prioritize key activities across all operational pods to maximize team impact, ensuring every initiative has a clear, reportable measurement system.
• Function as a strategic operational proxy to leadership, managing the intake and prioritization of new activities.
• Partner directly with the strategy lead to ensure new requests remain on strategy and that team members are measuring their work output in an easily reportable way.
• Partner with the SVP on executive communications and evangelism, driving the creation of internal and external content — including messaging, newsletters, blogs, customer activities, and event materials.
• Own the SVP's operating cadence — including scheduling and preparing agendas for Global Leadership Meetings, Quarterly Business Reviews (QBRs), Steering Committee sessions, and all-hands communications — working closely with the SVP's Executive Assistant to optimize executive time and readiness.
• Ghostwrite SVP communications including internal announcements, external thought leadership content, customer-facing email outreach, and Dreamforce and industry event materials, ensuring consistent voice and strategic alignment.
• Facilitate tracking of team-wide KSO performance and customer and partner compliance with published frameworks, including governance adoption, alignment with the standard implementation blueprint, and accelerator usage, and provide the SVP with data-backed insights for Steering Committee and global leadership audiences.
• Work intimately with pillar leads across Partner Strategy & Compliance, Product Roadmap & Accelerators, and Account Activation & Remediation to eliminate operational bottlenecks and streamline reporting.

Senior Program Manager - Director

Full-stack Engineer

• Define and document high-level and detailed architectures for large-scale distributed systems, platform services, and infrastructure components.
• Design solutions that prioritize scalability, reliability, performance, security, and operational excellence.
• Establish architectural standards, design patterns, and engineering best practices across the organization.
• Evaluate and integrate AI-assisted design and documentation tools to accelerate architecture review cycles and improve decision quality.
• Provide technical leadership and mentorship to engineering teams throughout the software development lifecycle.
• Drive technical decision-making, architecture reviews, and technology evaluations.
• Influence long-term platform and system strategy through thought leadership and hands-on engagement.
• Champion the adoption of AI-powered developer tools, including AI coding assistants, automated code review, and intelligent CI/CD systems.
• Partner with product managers, engineering leaders, operations teams, and other stakeholders to understand business requirements and translate them into robust technical solutions.
• Facilitate alignment across multiple teams working on interconnected platforms and services.
• Design and evolve cloud-native platforms, microservices architectures, and distributed applications capable of operating at large scale.
• Lead efforts related to service reliability, fault tolerance, observability, performance engineering, and operational efficiency.
• Drive adoption of modern platform technologies, automation, and developer productivity tools — including AI-driven automation, intelligent monitoring, and agentic operations tooling.
• Stay current with emerging technologies, industry trends, and architectural approaches — including large language models (LLMs), AI agents, and AI-augmented engineering workflows.
• Evaluate and introduce new technologies, frameworks, and patterns where they provide measurable business or technical value.
• Contribute to the organization's long-term technology roadmap.
• Identify opportunities to apply AI capabilities — such as Agentforce, Salesforce Einstein, and third-party AI platforms — to drive platform efficiency and innovation.
• Identify architectural, operational, and scalability risks early and develop mitigation strategies.
• Ensure systems meet availability, resilience, disaster recovery, security, and compliance requirements — including responsible AI governance and AI system risk controls.
• Champion operational excellence and engineering rigor across teams.
• Analyze system performance characteristics and drive optimization initiatives.
• Design systems capable of handling significant growth in scale, traffic, data volume, and complexity.
• Maintain comprehensive architectural documentation and design artifacts.

Software Engineering Project Manager

• Developing and managing relationships within our ESMB segment focusing on customers in South India
• Managing complex sales-cycles and presenting to C-level executives the value of our enterprise suite of applications
• Forecast sales activity and revenue achievement in Salesforce, while creating satisfied and reference-able customers
• Demonstrating our product via the Web

Territory Account Executive – SMB

• Build the foundational SOPs, governance frameworks, and operational systems for the Launchpad team
• Own and streamline key operational processes currently distributed across the team — including deal tagging, SDR program process management, territory management, and data workflows
• Own the tracking and reporting of team ACV attainment and target status, partnering with leadership to ensure accuracy in compensation modeling and performance metrics
• Identify inefficiencies and redesign processes to be scalable, AI-native, and agent-friendly
• Ensure that team processes connect coherently — so territory maps, forecasting dashboards, business plans, and GTM strategies reflect one consistent source of truth
• Own the design and maintenance of Launchpad dashboards, including startup portfolio performance tracking, fundraising status monitoring, AOV reporting, and pipeline health
• Build and manage a structured data architecture for our startup universe — connecting total addressable startup data to Launchpad portfolio data, cross-referenced with big bets, event relationships, and business plans
• Partner with the Sales Strategy team to align Launchpad dashboards and reporting with the broader G4G (Go for Growth) planning cycle and Salesforce territory management standards
• Use Salesforce CRM, Tableau, and related tools to produce reporting that drives real decisions — not just snapshots
• Build and maintain core team artifacts: internal strategy decks, walking packs, first call decks, and business plans
• Translate data and operational insights into compelling narratives for senior Salesforce leadership and PE/VC partners
• Act as a thought partner to the Head of Startups on how operational decisions connect to the broader team strategy
• Support the execution of the annual planning cycle in alignment with broader business cadence
• Manage and evolve existing SDR program processes — building on established foundations to drive scale
• Partner with the team on data collection, forecasting models, and territory mapping to ensure dashboards reflect ground truth
• Work with the Launchpad team to connect marketing contacts, event data, and startup relationships into a coherent view of the ecosystem
• Build strong working relationships across Sales Strategy, Finance, Marketing, and Operations to bring the best internal resources to the Launchpad team

Senior Lead, Venture Capital Operations

Client Partner

• Lead E2E go-to-market motion to build 7- and 8-figure proposals to accelerate customer value in partnership with cross-functional teams across License Sales, Product, and Services
• Serve as the primary conductor for Digital Transformation roadmaps and operating models, moving customers from Legacy Systems to AI-First Enterprises
• Act as the closer for complex services pursuits, leveraging compelling direct & indirect communication to align diverse CxO stakeholders (e.g., CIO, CFO, Head of Commercial Ops)
• Drive account planning across strategic Life Sciences customers, designed to deliver customer value by mapping program outcomes to commercial milestones
• Self-originate pipeline and accelerate high-value opportunities by identifying untapped value within the Life Sciences ecosystem
• Demonstrate commercial excellence through rigorous territory planning, deal progression, and close plans
• Engage at the CxO level positioning yourself as a long-term trusted advisor from initial vision white-boarding through Program Executive Steering Committee meetings
• Inspire cross-functional teams, often leading with indirect authority across matrixed teams, including with various internal executive sponsors and external partners (i.e., system integrators and other ecosystem partners)
• Utilize industry and market trends to build tangible pathways to drive scalable and sustainable Agentic innovation

Senior Director, Account Partner

Events

• Serve as the primary marketing partner between Qualified from Salesforce and Salesforce event teams
• Partner closely with Salesforce stakeholders to develop and execute Qualified's presence at flagship events, field marketing programs, and other strategic initiatives
• Influence event activations and programming to ensure Qualified's business objectives are represented and achieved
• Build strong relationships across Salesforce teams to identify opportunities that increase Qualified's visibility and impact within the broader Salesforce ecosystem
• Identify, evaluate, and manage Qualified's portfolio of third-party event sponsorships and strategic industry engagements
• Recommend event investments based on audience fit, business impact, and go-to-market priorities
• Partner with Salesforce teams to maximize opportunities where Qualified participates as part of a broader Salesforce presence
• Help define and scale Qualified's field marketing strategy
• Create frameworks that help account teams identify target accounts, secure meetings, and maximize event ROI
• Partner closely with Customer Success to develop event programs that strengthen customer relationships and support expansion opportunities