Salesforce

Program Manager

• Develop trusted partnerships with all internal stakeholders to help build strategies and action plans that enable customers for success
• Be passionate about customer advocacy and helping customers achieve success and business growth while maintaining Salesforce’s key values of trust and transparency.
• Execute end-to-end communications for all types of technology changes, including content development and editing, approvals, and scheduling
• Take complex technical concepts and translate them into “business-speak”
• Flaunt your creative problem-solving skills
• Wow us with your ability to create, track, and report on your success metrics

Senior Program Manager – Analyst

Financial Planning and Analysis

• Drive the annual budget process and orchestrate month-end close
• Partner with Procurement on Spend Management and analyze large procurement transactions
• Translate complex financial results into concise, actionable insights for the COFO and ELT
• Act as a strategic partner across Finance
• Drive the continuous improvement of FP&A software and Business Intelligence (BI) tools

Senior Manager, COFO Finance & Strategy, Procurement

• Drive the annual budget process
• Orchestrate month-end close and rolling forecast processes
• Advise the Prospect to Cash organization on capital allocation
• Translate complex financial results into concise, actionable insights
• Drive the continuous improvement of FP&A software and Business Intelligence (BI) tools

Senior Manager, COFO Finance & Strategy, Prospect to Cash

Support Engineer

• Lead the end-to-end customer technical experience by managing support cases from initial diagnosis through resolution
• Diagnose and resolve complex technical issues related to Salesforce platform products, including Sales Cloud
• Coordinate resolution of critical and high-priority cases by collaborating with cross-functional teams and escalating issues to Product Engineering when necessary
• Provide onboarding support and technical discovery sessions to help new customers successfully implement Salesforce solutions
• Guide customers on best practices, product configuration, and architecture to accelerate product adoption and maximize platform value
• Investigate customer-reported issues, analyze system behavior, and identify root causes using internal tools and troubleshooting methods
• Manage multiple customer issues simultaneously while prioritizing work in a fast-paced technical support environment
• Develop and maintain deep technical expertise in Salesforce platform functionality and related technologies
• Collaborate with Product Engineering and internal teams to investigate defects, report product issues, and improve platform functionality
• Create and maintain technical documentation and knowledge base articles to support internal teams and the broader support community
• Mentor team members through collaborative troubleshooting frameworks such as the Swarming model
• Communicate complex technical concepts clearly to both technical and non-technical stakeholders

Technical Support Engineer

Account Executive

• Employ your wealth of sales knowledge, with new technologies, and AI modeling to identify and position Agentforce and Data 360 opportunities with potential customers.
• Collaborate and work closely with the Salesforce Sales team to find opportunities to drive Agentforce & Data 360 growth at current and new customers
• Conduct comprehensive technical discovery to analyze sophisticated business problems and demonstrate how Data 360 & Agentforce’s capabilities can deliver impact at scale
• Craft and present compelling Points of View (POVs) that underscore the tangible value of Agentforce & Data 360 across both technical and business partners
• Highlight how our solutions align seamlessly with clients' long-term strategic objectives

Enterprise Account Executive, Agentforce – Data 360

• Core Account Executive quarterbacking each deal
• Selling the entire Customer 360 Platform
• Prospecting into new logos
• Cross-sell/up-sell on accounts
• Collaborative selling techniques
• Generating pipeline that leads to closed revenue

Territory Account Executive, Non-Profit

• Lead development and maintenance of comprehensive, multi-year financial models that reflect Salesforce’s business structure, growth drivers, and cost dynamics.
• Drive scenario planning and sensitivity analysis to assess trade-offs under varying business conditions, economic environments, or strategic choices.
• Translate complex inputs into clear outputs for use in executive decision-making, long-range planning, capital allocation, and investor discussions.
• Partner with Finance Business Partners, Accounting, and Treasury to consolidate forecasts and ensure accuracy, consistency, and completeness of company-level outlooks.
• Support quarterly forecast cycles, annual planning, and long-range outlooks by providing frameworks and models that enable data-driven insights.
• Provide analytical support to the CFO, COFO, and senior leadership team to evaluate performance and inform strategic decisions.
• Identify and communicate key financial trends, operational drivers, and risks/opportunities to executives and cross-functional partners.
• Improve modeling infrastructure, processes, and tools to enhance accuracy, transparency, and scalability.
• Collaborate with the Finance Systems team to build new capabilities into planning platforms and reporting systems.

Senior Director, Financial Planning & Analysis

Solutions Engineer

• Lead Transformation Efforts: Guide customers through their digital transformation journeys
• Inspire and Develop a High-Performing Team: Build, nurture, and grow a diverse and multidisciplinary team of Solution Engineers
• Collaborate for Success: Partner closely with Sales leadership to deliver compelling value propositions
• Shape Solutions: Ensure your team designs and demonstrates impactful solutions
• Foster Growth and Innovation: Develop innovative go-to-market strategies
• Champion Salesforce Values: Embody Salesforce’s core values in your leadership

Solution Engineering – Manager, Senior Manager, Director, Senior Director

Learning and Development

• Own and manage core operational workflows supporting Talent Development programs
• Manage enrollment, participant tracking, communications, and documentation across multiple initiatives
• Maintain and update systems related to career paths, learning records, and program tracking
• Support the documentation, version control, and system updates for leveling guides and career path frameworks
• Develop and manage communications templates and standardized assets for program launches and updates
• Ensure operational readiness for program delivery (participant lists, materials, documentation, timelines, meeting rooms and logistics)
• Maintain clear and organized documentation repositories and process guides
• Identify opportunities to streamline operational workflows through automation, AI-enabled tools, and process redesign to improve speed, accuracy, and scalability
• Provide onsite support for in-person learning programs, including setup, logistics coordination, materials preparation, and day-of execution support during delivery
• Support the project management of Talent Development initiatives using tools such as Asana and Slack
• Track deliverables, timelines, and dependencies across stakeholders
• Identify risks, gaps, or delays and proactively escalate or propose solutions
• Coordinate cross-functional efforts between Talent Development, Ops, and business stakeholders
• Contribute to continuous improvement of processes, templates, and operational standards
• Proactively seek ways to reduce manual effort, eliminate redundancies, and increase execution speed while maintaining quality
• Serve as an operational point of contact for participants and internal stakeholders
• Track and support ongoing communications and program updates
• Ensure clarity, professionalism, and consistency across participant touchpoints
• Support internal help channels, triaging requests and ensuring timely resolution or escalation
• Gather feedback and operational insights to improve future experiences
• Maintain accurate participant and program data across systems
• Pull and analyze reports to track enrollment, completion, and engagement metrics
• Support measurement processes and dashboard updates
• Identify trends or operational improvements through data analysis
• Ensure data accuracy and integrity across tools and documentation
• Explore AI-driven reporting, summarization, and analytics tools to accelerate insight generation and improve decision support.

Senior Talent Development Specialist

Sales

• Work directly with executive sales leaders, sales teams, and front-line sales managers to understand their pipe generation and pipe progression needs.
• Collaborate with a diverse cross-functional group of Salesforce teams across sales, marketing, enablement, strategy, and others to develop and implement a sales program.
• Measure the results and adapt the sales programs as necessary.
• Develop and execute a single sales programs strategy to meet the collective needs of the business you support.
• Build trusted partnerships and work cross-functionally to share information and resources.
• Analyze sales performance and health of the business to create programs addressing pipeline and productivity gaps.
• Operationalize the program from start to finish, managing execution across multiple cross-functional teams.
• Foster a culture of interdependence, encouragement, teamwork, collaboration, and communication.

Senior Manager, Sales Programs

Business Operations

• Own end-to-end documentation, analysis, and optimization of core sales processes
• Identify and resolve operational friction in integrating Informatica with Data Foundation
• Lead the design and deployment of Agentforce-powered automations to eliminate manual RevOps workflows
• Build and maintain AI-assisted tooling that surfaces at-risk renewal health signals
• Support the adoption and optimization of the Data Foundation sales tech stack: Salesforce Sales Cloud, Altify, LinkedIn Sales Navigator, ZoomInfo, Tableau, and Slack
• Collaborate with the reporting team to define, build, and maintain dashboards
• Manage cross-functional programs tied to the Data Foundation RevOps roadmap

Senior Program Manager, Strategy & Operations

• Develop and support endpoint security using CrowdStrike across: Endpoint Detection & Response (EDR)
• SSPM
• Vulnerability scanning and posture management
• CrowdStrike EM/VM module
• Identity Protection
• Help ensure Enterprise-wide deployment of endpoint security tools, achieving high coverage by aligning tool capabilities to the enterprise device inventory
• Engage in threat modeling and participate in vendor evaluation
• Support the definition and enforcement of policies, SOPs, and operational protocols for endpoint security tools
• Help ensure that endpoint hygiene meets or exceeds regulatory and compliance requirements
• Design and actively participate in the implementation of robust automation pipelines
• Work closely with security engineers contributing towards the detection logic & response workflows
• Develop and maintain comprehensive documentation for security services, policies, and procedures
• Stay current with the latest threats and technologies in the cloud security and endpoint security landscape.

Senior/Lead Endpoint – CrowdStrike Integration Engineer

Data Engineer

• Design and implement specialized data structures that support the use of customer data graphs, which power agentic context and memory
• Lead the development of robust ETL/ELT frameworks using Python and SQL, building highly decoupled, modular pipelines that can handle petabyte-scale data
• Build customer identity graphs that serve data to applications and AI with sub-second performance
• Act as a technical pillar for a specialized team of data and AI engineers, fostering technical excellence
• In partnership with product managers and engineering leaders, align graph strategy and architecture with broader Data360 efforts
• Establish and enforce rigorous technical standards for data quality and latency to ensure reliable, real-time insights
• Lead high-impact efforts to automate the data delivery pipeline, ensuring seamless integration between internal databases, third-party APIs, and the AI orchestration layer.

Lead Data Engineer, Customer Data Graphs

Frontend Engineer

• speed up our frontend development cycle by making Slack’s frontend build faster and more performant
• brainstorm novel solutions to big, challenging problems to make engineer’s lives simpler and more productive
• collaborate with your team and others to bring these solutions to life
• trace, measure and improve the performance characteristics of our internal systems
• improve engineering standards, tooling, and processes
• learn about new frontend tooling and discuss potential solutions to problems
• mentor other engineers and deeply review code

Senior Software Engineer, Frontend – Slack DevEx Platform

• Serve as the primary FBP for the EVP of Customer Success Offers & Operations, supporting financial planning, forecasting, and performance tracking across their org
• Prepare and deliver financial analyses, scenario modeling, and insights to support executive-level decision-making
• Partner closely with the EVP's leadership team to identify risks, opportunities, and trade-offs across headcount, program spend, and operational investments
• Act as the dedicated finance business partner for the Informatica Customer Success org and its EVP leader, who oversees all Informatica CS functions post-acquisition
• Support the financial integration of Informatica CS into Salesforce's CS reporting framework, including expense forecasting, headcount mapping, and alignment with CS M&A on org structure and P&L rollup
• Build and maintain expense models for the Informatica CS team, partnering with transitional finance resources to ensure continuity and knowledge transfer
• Serve as the single point of contact on the CS F&S team for all Informatica-related finance inquiries, working cross-functionally with CS M&A, Corporate Finance, and Product Finance as needed
• Support OU-level P&L reporting and analysis, helping to surface insights across Customer Success operating units
• Contribute to cross-CS efficiency initiatives, including location strategy analysis, and margin improvement efforts
• Manage and track Program Spend and T&E budgets across CS functions, ensuring alignment to approved plans and identifying favorability or risk
• Support NNAOV reporting and analysis - helping to connect CS financial performance to the organization's key growth metric
• Provide ad hoc financial support to the broader CS F&S team on special projects, business reviews, and executive presentations as needed