Salesforce

Manager

• Own end-to-end delivery of complex, multi-cloud Salesforce engagements
• Serve as the primary executive point of contact for customers throughout the engagement lifecycle
• Drive delivery governance, risk identification, and corrective action to prevent escalations
• Lead project kick-offs, executive steering committees, and milestone reviews
• Partner with Technical Architects and Solution Consultants to align delivery approach with customer objectives
• Build and maintain trusted, strategic relationships with C-level and senior customer stakeholders
• Identify and drive expansion opportunities in partnership with the Services Sales team

Senior Engagement Delivery Manager

Product Marketing

• Turn product concepts into compelling narratives.
• You’ll be responsible for building demos and technical materials that showcase the future of connectivity and governance.
• You’ll create the demos that wow attendees at major conferences or hands-on workshops.
• Create how-to guides, click-paths, reference architectures and enablement materials that make it easy for our sales teams and customers to understand our technology.
• You will partner with Product, Engineering, Sales, Campaign and Community teams on different initiatives.
• Keep your pulse on the latest trends in API, iPaaS, API Management, AI Gateway, low-code technologies and explore ways to build connected apps faster

Senior Technical Product Marketing Manager, MuleSoft

Analyst

• Optimize Slack and Agent experiences: Design and continuously improve Slack/Agentic experiences for assigned business domains, processes, and teams — ensuring they are intuitive, high-impact, and aligned to seller needs.
• Own the Product Roadmap: Maintain a clear, up-to-date product roadmap that communicates what will be built, when it will be delivered, and how it supports the organization's Customer Zero transformation journey.
• Drive Pre-GA Feature Execution: Lead rollouts of OOTB tools and features (FNE/Project-dependent).
• Enhance Sales Cloud/Slack/Agentforce integrations to improve seller productivity and reduce platform noise.
• Document business cases, functional design documents, and test cases; lead UAT.
• Champion Customer Zero Needs: Engage deeply with internal customers to understand requirements, analyze usage trends, and surface opportunities for innovation.
• Architect scalable processes that maximize Slack and Agentforce platform capabilities.
• Write automations and AI prompts, test 'Golden Paths,' and help tune agent responses in real-time.
• Define and Prioritize Features: Translate business goals and customer needs into a prioritized feature backlog.
• Lead risk assessment reviews (compliance, security, worker councils).
• Measure and Optimize Performance: Track key metrics such as product usage, adoption, and seller productivity to identify improvement areas.
• Partner with IT and Change Management on rollout initiatives.
• Educate internal teams on the 'realm of possibility' for Slack and Agentforce, driving awareness and adoption across the organization.
• Serve as the Product Authority: Be the internal voice of Slack's value proposition across stakeholder groups.
• Own the end-to-end Prospect to Cash Slack integration strategy.
• Leverage deep knowledge of Slack, Salesforce Core, and Data Cloud to determine where data lives and how agents access it — fueling the agentic enterprise.
• Shape the Agentic Narrative: Contribute to internal storytelling and executive communications that demonstrate how Slack is powering Salesforce's own transformation — helping position Customer Zero as a compelling proof point for customers.

Senior Analyst, Product Innovation – Architecture

Director

• Work closely with internal Sales, Solutions, BVS, Customer Success, and Professional Services resources to identify potential engagement opportunities
• Facilitate customer-facing discovery workshops to understand customer business processes and strategic initiatives
• Leverage customer data to create a ‘to-date’ Salesforce business value point of view
• Develop and deliver compelling business case presentations and financial models
• Conduct post implementation value audits to connect empirical platform utilization data to realized outcomes
• Develop expansion strategy and value validation documenting realized value
• Provide thought leadership, training, and consultative coaching to sales and solutions teams
• Share insights with customer executives and sales leadership

Director, Business Value Services

Financial Planning and Analysis

• Translate customer business outcomes into capability-driven architecture models
• Define the technical capability framework required to support agentic enterprise use cases
• Ensure Salesforce is positioned to complement and orchestrate within the customer’s ecosystem
• Lead the pivot from demo POCs to quick win production pilots that demonstrate value
• Lead CIO, CTO, and Chief Architect architecture discussions
• Build executive confidence in Salesforce’s role within the customer’s long-term roadmap
• Provide objective architecture tradeoff guidance across Salesforce and competitor solutions
• Act as primary architectural advisor to account teams on strategic pursuits
• Partner with AEs to shape architectural win strategy
• Address executive and technical objections proactively
• Re-engage late-stage deals to reinforce platform confidence and close risk gaps
• Ensure architecture narratives support large, multi-cloud, and platform-level decisions
• Work with Value & Pilot Architecture to prioritize high-value initial use cases
• Provide Technical Architects with the full capability model and sequencing roadmap
• Re-engage post-detailed design to finalize executive alignment and close support
• Develop reusable architecture narratives and capability maps
• Enable the field with executive-ready architecture sales assets
• Provide structured feedback to Product and Strategy teams

MD, Head of Industry Architecture – Financial Services

Full-stack Engineer

• You will be working with a group of world-class engineers, architects, and product managers to build scalable features and integrations on the Salesforce Experience Cloud platform.
• You will be responsible for developing through all phases of the development lifecycle, from initial technical designs, development, and testing, to implementation in production systems.
• You will also be responsible for designing systems that will enhance our build, release, and environment pipelines in support of our many scrum teams.
• Your ability to quickly learn new features and technologies, and to communicate effectively with various business owners, technical staff members, and cross-functional teams will help you to design, develop, and configure cutting-edge Salesforce Provisioning services products.
• You will also be expected to provide detailed best practices and documentation for your applications to the BT Ops organization.

MTS Software Engineer – Salesforce

Account Executive

• Achieve and exceed targets for Signature Success plans across bookings, attach, upgrades, and conversions.
• Build relationships with Sales leadership, including SVPs, AVPs and RVPs, to review territory performance and identify strategies and opportunities for Signature sales.
• Provide deal support for Signature Success including customer facing calls.
• Accurate weekly, monthly and quarterly forecasting and revenue delivery.
• Drive internal sales enablement programs, including content creation and delivering internal training.
• Evangelize Signature Success internally and externally, and serve as the subject matter expert.
• Travel up to 25%

Sales Executive

Operations

• Drive enterprise-grade execution and alignment across the COFO operating rhythm
• Establish and enforce standardized processes
• Monitor and improve execution velocity
• Collaborate with stakeholders outside COFO

Senior Manager, Operations

Machine Learning Engineer

• Define the ML roadmap, success metrics (technical and business), experimentation plans, and model iteration lifecycle from deployment through monitoring and retraining.
• Embed risk predictions, confidence signals, and explainability into field workflows to drive clear, actionable mitigation steps.
• Establish feedback loops, monitor drift and bias, and continuously improve model accuracy, calibration, and adoption.
• Serve as the bridge between Data Science, Engineering, and Field teams to ensure scalable, responsible, and high-impact ML execution.

Product Director – Machine Learning

Backend Engineer

• Work with customers to address and solve a wide variety of technical challenges, meshing the agile capabilities of the Salesforce Platform and portfolio solutions with the technologies the customer already has in place.
• Develop relationships with customer IT/technical stakeholders, and help them to understand how the Salesforce platform fits into their overall technology strategy.
• Act as a trusted advisor, and guide customers towards solutions that have the greatest likelihood of long-term success.
• Hone your own knowledge of the Salesforce product suite through hands-on training and exploration in the areas of customization, integration, and delivery, and support our account-aligned solution engineers when this deeper level of expertise is needed to solve customer challenges.
• Evangelize the value proposition, benefits, and advantages, of the Salesforce Platform including Data Cloud, Agentforce, AI. High level familiarity with Tableau, Mulesoft, Slack and more is a bonus. Educate customers and peers on the ways to solution using the Salesforce product suite.
• Strong understanding of AI and Data architecture principles and the competitive landscape.
• Understand and advise on the broad ecosystem of ISV and partner solutions that cooperate and integrate with Salesforce.
• Guide deal strategy by providing insight into the technical buyer, and craft influence strategies that resonate with this audience.
• Keep current with both partner and competitive technologies in order to put proposed solutions into the context of the broader technology landscape.
• Highlight insights from customer conversations with our product teams to help ensure we are moving in the direction of market needs.
• Share your knowledge, best practices, and lessons learned with the broader solution engineering teams to multiply the impact of your work.
• Continue to develop yourself as a technologist and as a presales professional in a supportive, collaborative team environment.

Lead Technical Architect

Systems Engineer

• Lead the architecture, design, and technical strategy for enterprise finance systems across Workday Financials, Vertex tax systems, and integration platforms
• Define and implement scalable integration architectures connecting ERP, Vertex E Invoicing tool banking platforms
• Provide technical leadership and governance for Workday Financial solutions, including integrations with Salesforce, RevRec systems, Vertex, MuleSoft, and other enterprise applications
• Architect and optimize Vertex tax solutions, including tax determination rules, jurisdictions, exemptions, and compliance reporting
• Define enterprise data flows, transaction mapping, and reconciliation frameworks across upstream and downstream financial systems
• Translate complex finance, tax, and regulatory requirements into robust technical architectures aligned with enterprise standards
• Establish and govern integration standards, including API design, payload structures, security models, error handling, and observability frameworks
• Drive performance, scalability, and reliability improvements for high-volume financial transaction processing
• Mentor and guide engineers through architecture reviews, design discussions, and technical decision-making, elevating overall engineering quality
• Collaborate with cross-functional stakeholders including Finance, Tax, Product, Business Systems, and system integrators to deliver end-to-end solutions
• Drive adoption of automation, AI-assisted development tools, and modern integration frameworks to improve engineering productivity
• Ensure audit readiness, documentation standards, and compliance with SOX and enterprise governance requirements
• Anticipate future technical needs and evolve architecture patterns, tools, and frameworks to support business growth and global scale

Lead Vertex & Workday Systems Engineer

Infrastructure Engineer

• Conduct comprehensive audits of an acquisition’s infrastructure to identify integration paths.
• Develop and present high-level solution designs and integration strategies.
• Lead the hands-on execution of technology migrations for email, calendar, and file storage.
• Contribute to the continuous improvement of integration playbooks and infrastructure standards.
• Navigate sensitive organizational changes with empathy and manage expectations of stakeholders.
• Partner with global teams to identify user training needs and ensure new employees are set up for success from day one.

Infrastructure Engineer, IT M&A

Engineer

• Serve as the technical advisor on high-profile customer engagements—designing, building, and deploying tailored Salesforce solutions for defense, intelligence, and aerospace missions.
• Partner with internal product and engineering teams to co-develop new platform features that address real-world public sector and IL5/IL6 operational requirements.
• Facilitate integration of AI/ML models, custom data pipelines, and automation flows that enable predictive maintenance, personnel planning, and mission-critical logistics decisions.
• Enable customers to adopt Salesforce for field operations, asset visibility, command center operations, and secure collaboration through Slack and Government Cloud Plus.
• Work with customer IT/security teams to accelerate Authority to Operate (ATO) and production go-lives per DoD IL5/IL6 and other regulatory frameworks.
• Share lessons learned with the broader Salesforce community to shape playbooks, prototypes, and reusable assets for government innovation.
• Partner with mission stakeholders to translate operational priorities into actionable technical roadmaps and Salesforce solutions aligned with agency strategy.

Associate Forward Deployed Engineer, Public Sector

• Deploy Cutting-Edge Commercial Innovation from Slack-based AI agents to Data Cloud analytics to field service automation into defense, intelligence, and aerospace environments, accelerating transformation and outcomes.
• Become a Trusted Partner and Collaborate Directly with End-Users in classified and unclassified environments to deeply understand mission needs, operational challenges, and strategic goals and translate them into technical implementations using Salesforce’s multi-cloud portfolio.
• Drive Innovation by serving as a connective bridge between customer missions and Salesforce engineering.
• Improve Efficiency, Mission-Readiness, and Trust by helping the U.S. and allied governments deploy technology that delivers faster response times, better personnel utilization, and more effective logistics and asset management.
• Drive Tangible Outcomes through Hands-On Implementation and take responsibility for the end-to-end technical delivery of complex AI solutions; personally writing critical code, configuring systems, and troubleshooting issues, while also guiding and reviewing the work of junior team members to ensure successful deployment and measurable business impact.
• Build Transformative AI Solutions by taking primary ownership of designing, developing, and personally implementing high-quality, scalable production systems.
• Engineer Bespoke Agentic AI Solutions, working directly with customers to design and build custom intelligent agents using the Agentforce platform.
• Own the Entire Data Lifecycle, from strategic design of data models to hands-on building of efficient processing pipelines and establishing seamless integration strategies.
• Drive Agentforce Innovation by becoming an expert in our innovative Agentforce platform.
• Conduct Deep-Dive Technical Debugging and Root Cause Analysis through detailed analysis, debugging, and root cause identification for complex system interactions, data flows, and AI model behaviors to optimize performance.
• Lead Rapid Prototyping and Iteration to develop proofs-of-concept and minimum viable products.

Senior/Lead Forward Deployed Engineer, Public Sector

• Lead end-to-end implementation and enhancement of Vertex tax solutions across enterprise Finance and Revenue systems.
• Configure and optimize Vertex O Series / tax calculation engines, including tax rules, jurisdictions, exemptions, and reporting.
• Design and implement integrations between Vertex and ERP, Billing, Revenue Recognition, and Order Management systems.
• Define tax data flows, transaction mapping, and reconciliation controls across upstream and downstream systems.
• Collaborate with Finance, Tax, Revenue Operations, and Engineering teams to translate regulatory and business requirements into scalable technical designs.
• Troubleshoot tax calculation discrepancies, integration failures, and reconciliation issues.
• Define integration standards including API contracts, payload structures, error handling frameworks, and monitoring strategies.
• Drive performance optimization, scalability, and compliance across high-volume transaction environments.
• Participate in architecture reviews and guide engineering best practices for tax system integrations.
• Ensure audit readiness, documentation quality, and SOX compliance where applicable.