Energy Efficiency Customer Support Specialist
CLEAResult
Sales Associate – Lead Generation
Salelytics
full-time
Posted on:
Origin: • 🇺🇸 United States • Florida
Visit company websiteJob Level
Senior
About the role
- Make outbound calls and send emails to identify and qualify leads for a tire dealership company
- Create high-quality sales opportunities and set appointments with field sales team
- Connect with existing and potential customers on sales-focused phone calls presenting offers and overcoming objections
- Process incoming and outgoing sales focused phone calls: obtain/verify customer information, answer questions, resolve issues, provide customer service
- Present scripted or customized sales presentations based on client requirements
- Maintain product knowledge, meet quality and call-per-hour goals, and adhere to corporate policies and federal laws
- Maintain documentation, confidentiality, and escalate issues to supervisors when necessary
- Exercise customer service skills, problem solving, multi-tasking, and follow established policies and procedures
Requirements
- Must be 18 or older and have a High School education or GED required
- Additional education may be required based on individual projects and/or locations
- Candidates need to meet the experience requirements for specific program
- Ability to pass standardized interview
- Score acceptably on job related testing assessments
- Ability to work flexible schedules, which may include working at least one weekend day
- Ability to clearly communicate using a clear, distinct voice
- Based on program may need to be bilingual in English, Spanish, French, etc.
- Present offers by reading scripted presentations verbatim or paraphrasing and customizing the presentations to meet client requirements and bring customer issue to resolution
