Ryder System, Inc.

QA Automation Engineer

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Warehouse Automation Engineer

Financial Planning and Analysis

• Provide financial analysis, planning and data mining support for Fleet Management Solutions (FMS)
• Assist with closing books, forecasting balance of year financials, and creating annual plans and budgets
• Review various month end reports including actual versus budget variances
• Consolidate, prepare, and analyze financial data to understand cause-and-effect relationships and identify drivers
• Perform a broad spectrum of analyses requiring data gathering and extraction from various sources
• Coordinate with Operations, Finance, Accounting, IT, and Sales to consolidate and understand financial results
• Present close results, operational data, and forecasts in written and verbal formats to senior leadership
• Participate in various miscellaneous projects as required
• Develop ad-hoc reports and analyses as requested by leadership

Senior Financial Analyst

Manager

• responsible for the management of assigned accounts in the Business Unit (BU)
• education/development of customer interest in additional Ryder services
• maintain regular and consistent contact with customers to meet customer requirements
• develop sales penetration plan
• segment account base by opportunity for growth and potential for risk
• present Ryder services and capabilities
• develop relationships with all customer buying influences
• ensure contracted services are delivered to customer
• conduct regularly scheduled customer reviews
• manage customer satisfaction perception

Customer Development Manager

Outside Sales

• Developing new customer business within assigned sales territory
• Educating and developing prospects' value perception of Ryder's services
• Developing sales plans and analyzing profitability of prospects
• Creating supportive working relationships with CBUs
• Reporting sales activity to management

Business Development Manager – Outside Sales

Human Resources

• Conduct and participate in all phases of local HR investigations
• Oversee daily administration of reported concerns within ServiceNow and Navex case management systems
• Manage employee relations matters by providing supervisors and managers with policy interpretation
• Partner with Operational Management/Business HR/ Labor Relations/Legal Teams to create solutions to complex Employee Relations situations
• Ensure high-quality Human Resources support for the company through performance management

Employee Relations Partner

• responsible for the efficient and effective delivery of all IT Business Development for the SCS Organization
• bridge between Customer, Solutions, Engineering, and Operations
• lead the IT business development team
• conduct detailed reviews of RFQ’s and coordinate IT pricing inputs
• manage a team of IT resources in support of the sales process
• present IT capabilities and solutions to potential clients
• conduct market and competitive research to identify business trends

Senior Manager – Technology Delivery

• Lead the cross dock & transportation operations at our Smyrna, TN service center.
• Serve as the primary point of contact for cross dock & transportation-related client communications.
• Ensure safety and P&L accountability.
• Interface directly with the customer to ensure issues are resolved in a timely manner while maintaining a high level of customer satisfaction.
• Strategic operational planning and execution for the operation.
• Identify and/or solve operational issues with the account(s) by implementing continuous improvement and LEAN initiatives.
• Hire, supervise, develop and manage performance for employees and maintain a positive employee relations environment at assigned account(s).

Senior Terminal / Cross Dock Manager

Engineer

• Supports the Ryder Continuous Improvement culture across the operation by actively applying continuous improvement methods to support new and existing operations
• Identifies and drives change within the operation through data driven CI, Engineering, and Automation efforts to deliver higher levels of performance in safety, quality, delivery, and cost
• Collects data and performs statistical analysis
• Maps and documents processes
• Independently identifies process gaps; recommends and implements process improvement
• Develop and manage a thorough, effective, and timely continuous improvement plan to drive value for our customers
• Drives process improvement activities to achieve tangible improvement in the key business metrics of safety, quality, delivery, cost, and employee development
• Assesses CI initiatives and provides input and recommendations on future activities
• Supports go-live and steady state certifications
• Identifies and supports Automation projects

Senior Continuous Improvement Engineer

Call Center Representative

• receive inbound phone calls at our call center from Ryder Platinum National Accounts
• help schedule service for truck and trailer breakdowns
• assist with service related questions
• deliver outstanding customer service
• execute customer communication protocol pertaining to vehicle breakdowns and PM scheduling
• improve the quality and consistency of customer communications
• handle all incoming calls and follow up calls
• process customer service requests on a variety of topics

Sales

• provide administrative support to coordinate used truck sales
• work directly with customers in the coordination of bill of sales
• ensure that all pertinent documents are obtained
• assist with closing all Fleet Sales Monthly between Sales Manager and Asset Management
• provide timely assistance and response to all customers regarding deals, titles, payments

Fleet Sales Coordinator

• Develop pre-sales and marketing strategy for the target and existing accounts
• Develop a sales activity pipeline sufficient to meet and exceed required quota revenues and Mobile Maintenance utilization goals
• Respond pro-actively to leads furnished
• Represent full spectrum of Ryder services
• Collaborate with operations team to ensure top level service execution
• Report sales and operations activity to management

Retail Account Manager – Outside Sales

Supply Chain

• Manage the performance of salaried employees as well as hourly paid employees under his/her responsibility, resolve performance issues, and ensure compliance with policies and procedures.
• Collaborate with senior management and customers to determine their needs and expectations and operate the account to meet those demands.
• Be responsible for the payroll of employees.
• Analyze weekly and monthly P&L statement to determine account profitability, and provide financial data and weekly operations report to senior management.
• Be responsible for accounts payable, vendor quotes for purchased materials, and customer invoicing.
• Hold Safety & Security meetings, provide safety training and ensure compliance with safety regulations.

Logistics Manager

Accounting Manager

• Manage the month-end close process, ensuring timeliness and accuracy across the company and internal departments.
• Ensure compliance with SOX controls and internal policies through review of journal entries, account reconciliations, and financial reporting.
• Assist in prepare, analyze, and present segment financial results (monthly Flash Reports and quarterly reviews/sign offs) to senior management.
• Lead, supervise, and develop a high-performing team by recruiting, training, coaching, delegating responsibilities, and reviewing work to ensure high-quality output and adherence to deadlines.
• Respond promptly to requests from cross-functional departments regarding financial data.
• Drive continuous improvement and transformation initiatives in accounting and reporting processes, leveraging tools such as Workday, OfficeConnect, Workiva and Blackline.
• Partner with Corporate Reporting to support monthly and quarterly reporting, including cash flow schedules and financial analytics.
• Conduct technical accounting research, document conclusions, and support management review processes.
• Support internal and external audits by preparing required reports, analyses, and documentation.
• Take ownership of departmental goals, monitor progress, and implement improvements to ensure successful outcomes.
• Support budgeting and forecasting processes.
• Lead or contribute to special projects and other duties as assigned.