RXO, Inc.

Vice President

• Collaborate with functional leaders across Operations, Sales, Pricing & Procurement, Technology and Finance.
• Create and implement the procurement strategy by utilizing business concepts and contract management to optimize spending, negotiate better prices with suppliers and carriers, and achieve cost savings.
• Develop and execute strategic plans to improve performance, increase market share, and maintain industry competitiveness.
• Build strong relationships with stakeholders, customers, and partners to enhance business opportunities.
• Develop and implement a data analytics and insights strategy and roadmap that supports client objectives, as well as those of individual verticals, and enables revenue growth and operational efficiency.
• Create and manage an analytics system that translates quality data into clear insights for clients (e.g., market/opportunity, relationships and impact, offerings and execution, and investments, etc.)
• Day-to-day operational leadership and management of core procurement teams and services (e.g., client feedback, executive intelligence, etc.).
• Engaging with senior stakeholders to shape use cases, determine analytic approaches, identify risks, and ensure alignment.

Vice President, Solutions and Strategy

Collections

• Manage high revenue accounts by analyzing and resolving issues driving delinquency.
• Handle customer, sales, pricing, billing, invoicing, and other Order to Cash-related escalations.
• Review and comprehend customer specific billing requirements, billing methods, payment methods, and payment trends.
• Proactively use multiple resources to research, resolve and respond to complex customer issues by gathering information, analyzing data, and determining root causes.
• Work with cross-functional departments for resolution on root causes.
• Responsible for the resolution and management of outstanding invoices and delinquent accounts.
• Audits and analyzes aging reports, tracking collection efforts.
• Reconcile accounts on a routine basis to ensure credits and payments align with invoicing.
• Prepare clear and concise communications to engage with customers and internal parties to resolve and collect delinquent invoices and account issues.
• Leverage collection software, Oracle financial system, Transportation Management system(s) and Microsoft Excel (including pivot tables and v-lookups) Prepare for, schedule and/or conduct meetings with internal and/or customer contacts.

Collections Analyst

Procurement

• Gain a clear understanding of the customer’s network, operations, carrier base, modes, strategies and challenges
• Assist with conducting carrier RFQs, analyzing rates and remaining compliant with the overall sourcing strategy.
• Learn and become proficient in all related areas, including assisting with conducting RFQs, operating the rate database, managing and maintaining rate schedules/addendums, and assisting with onboarding new carriers
• Compile and interpret performance metrics; analyze historical data to ascertain anomalies or opportunities; benchmark rates for new lanes for customer cost studies
• Interact with senior procurement management, account management, customer associates and carriers.

Senior Specialist, Global Freight Procurement – Multi Modal

Analyst

• Answer EDI inquiries from internal and external parties utilizing the EDI support team’s ticketing system
• Research root cause and create resolutions for EDI errors, ultimately resulting in reduction of EDI errors over time
• Work with business, customers, carriers and third parties to intake and prioritize EDI fixes and enhancements
• Design, write requirements, help the offshore developer to develop, test and implement EDI solutions to meet complex enhancement requests from trading partners and RXO business teams
• Review open EDI items with business teams via daily/weekly calls
• Participate in weekly architecture review calls to review and obtain approval on complex mapping enhancements
• Train internal business colleagues on EDI and EDI systems when required
• Foster teamwork and motivate others for success
• Complete additional small projects and assignments as required

Vice President, Solutions and Strategy

Collections Analyst

Senior Specialist, Global Freight Procurement – Multi Modal

EDI Analyst