Runwise

Senior Account Manager

Runwise

full-time

Posted on:

Location Type: Hybrid

Location: New York City • New York • 🇺🇸 United States

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Job Level

Senior

About the role

  • Serve as strategic bridge between Customer Success and Account Executive teams to drive upsell opportunities
  • Drive expansion revenue by identifying and closing upsell opportunities within a named list of largest clients
  • Develop and maintain strong, long-lasting relationships with key stakeholders at the C-suite and director levels
  • Serve as a strategic partner to clients, helping them understand how additional Runwise solutions solve business challenges
  • Partner with Customer Success to monitor client health and identify potential upsell triggers
  • Work closely with Account Executives to hand off and collaborate on new business opportunities within accounts
  • Forecast and track key account metrics; prepare regular reports on sales progress and account health
  • Collaborate with senior leadership (SVP of Sales, Director of Sales Ops, CEO) to shape go-to-market strategy for key accounts

Requirements

  • 5+ years of quota-carrying sales or account management experience, with a proven track record of exceeding targets
  • Highly consultative with ability to navigate complex organizational structures and build strong relationships with senior leaders
  • Deep understanding of the sales lifecycle and ability to identify and develop expansion opportunities within existing accounts
  • Ideally experience in the real estate or PropTech industry with a strong professional network in NYC
  • Proficient with CRM software, ideally Salesforce
  • Strong analytical and problem-solving skills; able to use data to inform sales strategy
Benefits
  • Medical, dental, and vision insurance
  • HSA & FSA options
  • Paid Parental Leave
  • Access to Talkspace & Health Advocate
  • Flexible PTO
  • Commuter Benefits
  • 401K
  • Company paid life insurance
  • Voluntary supplemental life insurance
  • Summer Fridays
  • Monthly L&D Series
  • Employee Resource Groups (e.g. DEIB Committee, Run Club)
  • Hybrid working environment - in NYC office 3 days per week

ATS Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
sales lifecyclequota-carrying salesaccount managementanalytical skillsproblem-solving skills
Soft skills
consultative sellingrelationship buildingstrategic partnershipcollaborationcommunication
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