Royal Caribbean Group

Communications

• Develop, lead, and refine the overall communications strategy for Quintana Roo, Cozumel, and Mexico City, and other priority Mexican locations, ensuring alignment with organizational goals and objectives.
• Identify and prioritize key audiences, messages, and communication channels to maximize reach and impact.
• Advise senior leadership on reputation management, crisis communications, and strategic messaging.
• Build and sustain positive relationships with local, regional, and national media outlets.
• Serve as principal spokesperson for the organization in Mexico, representing the brand at press conferences, interviews, and public events.
• Oversee the drafting and distribution of press releases, op-eds, and other media content tailored for Mexican audiences.
• Monitor and analyze media coverage, providing regular reports and recommendations to leadership.
• Establish and nurture collaborative relationships with community leaders, government agencies, NGOs, business partners and in-market influencers across Mexico.
• Design and implement stakeholder engagement strategies that foster trust and support for organizational initiatives.
• Facilitate effective internal communication across teams and departments in Mexico, ensuring a unified voice and consistent messaging.
• Oversee the creation of high-impact communications materials, including speeches, presentations, digital content, annual reports, newsletters, and multimedia campaigns.
• Ensure all content complies with organizational standards, is culturally relevant, and resonates with target audiences.
• Encourage innovative storytelling and creative approaches for communicating complex issues.
• Lead crisis communication planning and response for the region, developing protocols for rapid and effective engagement.
• Prepare and coach leaders and spokespeople for media interactions during sensitive or high-profile situations.
• Continuously monitor public sentiment and emerging issues, proactively recommending strategies to safeguard reputation.
• Serve as a key strategic advisor to in-market leadership across Private Destination, Operations, Corporate Affairs, and others to provide guidance on proactive and reactive communications approach.
• Serve as the main point person for on-the-ground communications, reporting back to Corporate HQ on in-market sentiment, real-time updates, and adjustments needed to best support overarching strategy.

Director Communications

Project Manager

• Coordinate day-to-day project planning and execution activities for assigned product development initiatives
• Develop and maintain detailed project schedules, work plans, and task lists for projects, ensuring all tasks have owners and due dates
• Monitor progress against the plan daily, send reminders for upcoming deliverables, and adjust timelines as needed in coordination with team leads
• Facilitate collaboration among cross-functional team members (e.g., concept designers, operations, marketing, newbuild, IT, etc.) to drive project tasks to completion
• Schedule and lead regular project team meetings or stand-ups to review status, address roadblocks, and synchronize efforts
• Implement operational readiness processes for new product launches or experience rollouts
• Manage the project’s action item tracker and risk/issue log on a continual basis
• Assist in the RFP Oversight & Contracts workstream by coordinating with the Supply Chain team on procurement activities
• Ensure that all project documents are properly filed in the shared repository
• Prepare inputs for executive-level updates and communications

Project Manager – Integrated Planning

Human Resources

• Assist with Union grievances, including reviewing relevant HR-documents, direct communication with the Union, and overseeing the tracking and close-out of grievances.
• Assist with intake, assignment, and monitoring of HR-related AWARE hotline reports.
• Provide support with information gathering and preparing documentation related to HR-related AWARE hotline reports and Union grievances, in order to ensure thorough investigations and proper closure.
• Assist with responding to the fleet and shoreside questions relating to corporate policies, Collective Bargaining Agreements (CBAs), Safety and Quality Manuals (SQMs), and the Maritime Labor Convention (MLC).
• Support Employee Relations team in connection with HR-related audits.
• Perform other duties as assigned, such as tasks related to Employee relations team projects and initiatives.

Senior Employee Relations Specialist

Account Executive

• Oversee and execute 1:1 Consumer Marketing campaigns, including Global Email Marketing campaigns.
• Support the Senior Manager, Global Consumer Marketing, in executing global emails for product launches, brand milestones, the Discover Blog, consumer webinars, and high-value promotional communications.
• Assist in developing campaigns that leverage product and brand milestone messaging.
• Manage daily coordination with the Creative Team to meet delivery deadlines for campaign touches using launch toolkits.
• Collaborate with cross-functional teams—including omnichannel marketing, revenue management, and creative.
• Oversee ongoing relationships with the CRM team to ensure timely, flawless execution of global email campaigns.
• Support monthly testing within consumer-facing product emails.

Account Executive, Email Marketing

Security Engineer

• Design, implement, and operationalize security solutions across modern and legacy environments
• Partner with project teams to translate complex architectures into robust security controls
• Drive secure-by-design practices while aligning with corporate standards and policies
• Ensure solution design and implementation comply with corporate standards and policies
• Pilot and evaluate new cybersecurity technologies to stay ahead of threats
• Define data relationships and design, curate, and query large Databricks data sets
• Build and maintain dashboards and visualizations to provide actionable security insights
• Develop agentic AI capabilities with Cyber Security training to enhance detection and response

Engineer, Cybersecurity

Account Manager

• Serving as a member of the Portfolio Leadership Team
• As part of the Team, developing jointly strategic department goals
• Function as an in-house process and team collaboration drive e.g. with corporate strategy, legal, finance, and brand
• Support in preparing, negotiating and executing contracts
• Contract lifecycle management in collaboration with legal
• Supporting Portfolio Risk Management including monitoring yard health and related mitigations
• Acts as the liaison for collecting and sharing requested information between parties
• Communicating with stakeholders to ensure they are up to speed with contract lifecycle milestones and deliverables
• Developing Business Intelligence reports including e.g. industry landscape, shipyard slots, and forward looking understanding on cost level development
• Planning, tracking and reporting related to portfolio management
• Recommend policies and best practices to support portfolio management

Lead, Portfolio Strategy and Partnerships

Data Analyst

• Collect and process raw data from various sources into report ready format using SQL, Python, Microsoft Power Query.
• Design, implement and develop data visualizations using Power BI, Python, and Microsoft Office Suite.
• Create financial/investment models using advanced features in Excel.
• Meet with business stakeholders to clarify and document reporting requirements.
• Recommend data architecture and business structures necessary to support reports and dashboards.
• Work autonomously and with little direction to complete assignments on tight timelines, coordinating business processes, programs and projects based on the outlined strategies and defined directives.
• Aggregate large data sets for analysis.
• Develop data strategies specifically around data structures, identifying critical information, as well as the tools used to retrieve and analyze the data.
• Perform research and analysis on large data sets—data exploration, trending, regression, and/or basic machine learning.
• Work with management and other team members to understand and clarify data analysis and reporting needs.
• Provide guidance and insight into data visualization options for report design.
• Make actionable recommendations by effectively communicating data analytics insights to a cross-functional group as well as department executives.
• Create dashboards, automated reports, report templates and presentations.
• Use advanced data visualization tools, such as Power BI and/or Python, to provide clear, intuitive, and visually compelling interface that are well-designed for end users to quickly identify key themes and insights within data.
• Responsible for daily/weekly/monthly reporting on business trends and the status of digital experience initiatives for senior management.
• Not directly responsible for budgeting or achievement of revenue targets.
• Performs other duties as required.

Senior Analyst, Financial Data Analytics – Visualization

Data Scientist

• Support cross-functional AI/ML initiatives across Royal Caribbean Group.
• Contribute to the design, development, and delivery of robust production-grade models and analytical solutions.
• Perform deep exploratory data analysis to identify patterns, anomalies, data quality issues, and signal strength.
• Conduct end-to-end feature engineering including feature selection, encoding, scaling, transformation, leakage prevention, and feature importance evaluations.
• Build and tune predictive models using regression, classification, clustering, ensemble methods, and time-series forecasting.
• Partner with data engineers to define dataset requirements, validate data quality, and ensure pipeline reliability.
• Design A/B tests, multivariate tests, and uplift experiments aligned with statistical rigor.
• Create clear, actionable presentations, readouts, and memos that translate analytics into business impact.
• Maintain fluency with emerging ML algorithms, cloud tooling, vector databases, responsible AI guidelines, and Azure ecosystem updates.

Designer

• Provides a leadership role and expertise to the new building projects as assigned by the SVP, Architectural Design
• Manages and coordinates architectural design work for newbuild, revitalization or refurbishment projects
• Leads and develops a team of architects/designers working on specified projects
• Develops team resources (people, processes, tools) to manage large scale projects
• Independently plans, manages, guides design, and oversees projects
• Cross coordinates and shares best practices effectively between external architectural, interior design and consultancy firms
• Ensures the design intent is apparent and credible, fulfilling the voice of the Corporation and each Brand
• Applies and ensures the brand & design standards, CADD & drawing standards, and contract references
• Assists with cost complexity balancing along with other cost control needs
• Regularly assists and occasionally conducts practicality reviews to check that operational, risk or accessibility concerns are being considered
• Stays current in industry trends and innovation through research and market knowledge
• Occasionally accepts assignments for design concepts, space planning, design development, drawings & details of designated venues
• Performs other duties as required

Lead Designer

Procurement

• Procure goods and services for assigned projects such as newbuilds, dry docks, in-service projects, or operational maintenance, etc.
• Implement a procurement and negotiation strategy based on variables such as price, quality, availability, warranty, project terms and conditions, etc.
• Performs moderate to complex price analysis while considering total project cost, timing, and customer needs
• Prepare, negotiate, and execute supplier agreements that meet business requirements
• Single point of contact for internal customers, ensures that products or services are delivered as needed to ensure successful project completion
• Lead timely resolution of escalated supplier issues
• Maintain commercial interface with suppliers
• Provides guidance to internal customers during budget preparation such as product and service pricing
• Awareness of compliance requirements of regulatory agencies (DNV, IMO, SOLAS, USPH, US Coast Guard, etc.)
• Works independently and prioritizes tasks based on projects schedules
• Performs other duties as required

Senior Buyer, Procurement F&B

• Provides a leadership role and expertise to the new building projects as assigned by the SVP, Architectural Design.
• Manages and coordinates architectural design work for newbuild, revitalization or refurbishment projects.
• Leads and develops a team of architects/designers working on specified projects.
• Develops team resources (people, processes, tools) to manage large scale projects.
• Independently plans, manages, guides design, and oversees projects.
• Ensures the design intent is apparent and credible, communicating clearly and consistently throughout the design process.
• Applies and ensures brand & design standards, CADD & drawing standards, and contract references, assisting Supervisor with oversight.

Lead, Design Associate

Marketing

• Set the strategic vision for integrated retail marketing, developing year-round promotional roadmaps that align with business objectives and drive innovation across all channels.
• Lead the annual planning process, establishing KPIs and success metrics in partnership with leadership.
• Translate brand campaigns and key moments into integrated retail experiences across all booking channels.
• Accountable for achieving revenue growth targets and delivering measurable ROI on all promotional campaigns with the use of customer insights, behavioral data, and market trends to inform offer development, audience targeting, and promotional timing.
• Brief creative teams to deliver clear, compelling, and channel-optimized assets.
• Build channel-specific strategies and implement best practices in digital merchandising and promotional tactics across direct channels and trade partners.
• Maintain strong cross-functional relationships to ensure aligned messaging and seamless go-to-market execution.
• Communicate proactively with internal teams and external partners to manage updates, shifts, and campaign changes.
• Apply testing, segmentation, and optimization best practices to improve conversion across email, digital media, web, and app.
• Partner with Business Intelligence to measure performance, track ROI, and deliver weekly insights and recommendations.
• Chair cross-functional steering committees to align marketing, sales, revenue, and digital teams on go-to-market strategies.
• Develop long-term promotional strategies informed by channel-shift goals and multi-year growth plans.
• Regularly present strategic plans, calendars, and campaign results to executive leadership, influencing company-wide commercial direction.
• Serve as a key advisor to senior stakeholders, shaping the future of integrated retail marketing at Royal Caribbean.

Manager, Integrated Retail Marketing

Engineer

• Serve as highly technical security experts to bring security transformation to both new and legacy infrastructure.
• Deploy new technologies quickly, and successfully transition new platforms to the Security Operations Team for ongoing support.
• Embed with project teams to understand complex architectures, apply correct security controls, and ensure they are governable in the future.
• Development of patterns and validation of those patterns through engagement with business and lab work.
• Generation of strategies that brings security ahead of business need and provide proactive solutions.
• Effective communication that is both written and spoken with great follow up skills.
• Ability to drive outcomes and become the multidisciplinary expert that enables engagement.

Senior Engineer, InfoSec Enablement

Manager

• Translate commercial strategy into coordinated execution across teams
• Plan and drive operating rhythm for commercial initiatives
• Own intake and prioritization processes
• Produce executive-ready updates
• Facilitate postmortems for future improvements

Manager, Commercial Program

Payroll

• Responsible for supporting shipboard payroll daily operations as well as implementation, execution and training of new and updated procedures and controls.
• Perform/assist in analysis of any shipboard financial activity.
• Supports the shipboard payroll process, including providing guidance to shipboard personnel, determining payroll procedures for implementation to the fleet and resolving all outstanding issues independently with ships or operating departments.
• Reviews of semi-monthly shipboard payroll entries as well as signoff pay, to determine entries were properly coded, reasonable and justifiable.
• Complete / approve (if needed) payrolls for Cococay / Labadee / SEAForm payroll.
• Run payroll for newbuilds.
• Provide payroll reports for internal and external audit departments.
• Review shipboard payroll based on payroll reports received from shipboard personnel and create journal entries if needed.
• Assist in calculating payment for Silversea crew members for various categories including monthly payment and termination.
• Ensures onboard systems of internal controls are being followed.
• Manage and support the SEAForm database.