Senior Employee Relations Specialist
Royal Caribbean Group
full-time
Posted on:
Location Type: Office
Location: Miami • Florida • United States
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Job Level
About the role
- Assist with Union grievances, including reviewing relevant HR-documents, direct communication with the Union, and overseeing the tracking and close-out of grievances.
- Assist with intake, assignment, and monitoring of HR-related AWARE hotline reports.
- Provide support with information gathering and preparing documentation related to HR-related AWARE hotline reports and Union grievances, in order to ensure thorough investigations and proper closure.
- Assist with responding to the fleet and shoreside questions relating to corporate policies, Collective Bargaining Agreements (CBAs), Safety and Quality Manuals (SQMs), and the Maritime Labor Convention (MLC).
- Support Employee Relations team in connection with HR-related audits.
- Perform other duties as assigned, such as tasks related to Employee relations team projects and initiatives.
Requirements
- Bachelor’s Degree
- Experience in HR and/or cruise industry preferred
- Strong interpersonal and relationship-building skills
- Strong written and verbal communication skills
- Commitment to professionalism, timelines, accuracy, follow-through, and anticipating business needs
- Strong analytical, problem-solving, and project management skills
- Cruise industry experience preferred
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
interpersonal skillsrelationship-building skillswritten communication skillsverbal communication skillsprofessionalismtimelinessaccuracyfollow-throughanalytical skillsproblem-solving skills
Certifications
Bachelor’s Degree