Rithum

Technical Product Manager

• Support Senior Product Manager across strategic intelligence workstreams, including Content Optimization, Pricing Intelligence, and Greenfield Intelligence Projects such as GEO.
• Translate business priorities into clear technical product requirements, user stories, acceptance criteria, and delivery plans.
• Partner closely with Product, Engineering, Data Science, UX, and Client Success to define, prioritize, and deliver high-impact capabilities.
• Drive execution across discovery, planning, development, testing, release, and post-launch iteration.
• Manage cross-functional alignment, dependencies, timelines, risks, and status reporting across multiple initiatives.
• Analyze data, client feedback, and market signals to inform product decisions and improve feature value.
• Oversee product documentation, release notes, internal enablement materials, and stakeholder communications.
• Support client and internal team discussions to clarify requirements, validate use cases, and ensure successful adoption.
• Experience using AI tools (ChatGPT, Copilot, Claude, etc.) to accelerate and elevate your outcomes; including but not limited to communication drafting, data analysis, prompt engineering, and/or documentation

Technical Product Manager – Intelligence

Software Engineer

• Oversee and manage multiple software engineering teams, ensuring they are working efficiently and are aligned with organizational objectives.
• Provide mentorship and career development opportunities to engineering managers and senior engineers, helping them grow as leaders.
• Lead efforts to recruit, hire, and retain top engineering talent – to ensure we build high-performing, diverse teams that collaborate effectively.
• Foster an environment where teams feel pride and ownership in their product and Rithum as a whole. Create and nurture a positive, inclusive, and innovative engineering culture that aligns with company values and promotes teamwork, diversity, and collaboration.
• Encourage an attitude of proactive responsibility (finding problems before the client does), and a sense of ownership and urgency in resolving client-facing production problems quickly. Create a culture where people don't just point out problems but also become a part of the solution.
• Develop and communicate the long-term technical vision and strategy that aligns with the company’s business goals. Work with C-level executives to translate business needs into actionable engineering plans.
• Collaborate with product management to develop and prioritize the engineering roadmap, ensuring resources are allocated effectively to meet project deadlines and business priorities.
• Plan and manage the engineering budget, ensuring efficient use of resources while balancing project needs and cost constraints.
• Assure education, awareness, and adherence of your team to Rithum software development processes and standards, including Scrum agile development, automated testing, internationalization, usability, scalability, and service-oriented architecture initiatives.
• Continuously assess and refine development processes to increase efficiency, reduce bottlenecks, and improve collaboration between engineering and other teams.
• Oversee the design and development of advanced software solutions that scale across hundreds of servers and meet aggressive fault tolerance standards.
• Regularly communicate progress, technical challenges, and project outcomes to the executive team, providing insights that guide broader business strategy.
• Ensure that all stakeholders, including product, operations, and business leaders, are aligned on technical initiatives and that expectations are managed effectively.
• Interface with key clients, partners, and external stakeholders when necessary, providing technical insight and ensuring smooth delivery of software products.

Director, Engineering – Data & Insights

• Oversee and manage multiple software engineering teams, ensuring they are working efficiently and are aligned with organizational objectives.
• Provide mentorship and career development opportunities to engineering managers and senior engineers, helping them grow as leaders.
• Lead efforts to recruit, hire, and retain top engineering talent – to ensure we build high-performing, diverse teams that collaborate effectively.
• Foster an environment where teams feel pride and ownership in their product and Rithum as a whole. Create and nurture a positive, inclusive, and innovative engineering culture that aligns with company values and promotes teamwork, diversity, and collaboration.
• Encourage an attitude of proactive responsibility (find problems before the client does), and a sense of ownership and urgency in resolving client-facing production problems quickly. Create a culture where people don't just point out problems but also become a part of the solution.
• Develop and communicate the long-term technical vision and strategy that aligns with the company’s business goals. Work with C-level executives to translate business needs into actionable engineering plans.
• Collaborate with product management to develop and prioritize the engineering roadmap, ensuring resources are allocated effectively to meet project deadlines and business priorities.
• Plan and manage the engineering budget, ensuring efficient use of resources while balancing project needs and cost constraints.
• Assure education, awareness, and adherence of your team to Rithum software development processes and standards, including Scrum agile development, automated testing, internationalization, usability, scalability, and service-oriented architecture initiatives.
• Continuously assess and refine development processes to increase efficiency, reduce bottlenecks, and improve collaboration between engineering and other teams.
• Oversee the design and development of advanced software solutions that scale across hundreds of servers and meet aggressive fault tolerance standards.
• Regularly communicate progress, technical challenges, and project outcomes to the executive team, providing insights that guide broader business strategy.
• Ensure that all stakeholders, including product, operations, and business leaders, are aligned on technical initiatives and that expectations are managed effectively.
• Interface with key clients, partners, and external stakeholders when necessary, providing technical insight and ensuring smooth delivery of software products.

Director, Engineering

Financial Planning and Analysis

• Partner with leadership to perform monthly and quarterly forecasting, annual planning, and long-range planning.
• Provide support in financial aspects including headcount planning, reporting, cost control, and analysis.
• Track and analyze spend across payroll, contractors, infrastructure, software, T&E and all other non-payroll expenses.
• Prepare monthly variance analysis and reporting for leadership and executive stakeholders, understanding the key drivers behind the variances.
• Collaborate with various departments (Accounting, Procurement, IT, Marketing, etc.) to ensure data accuracy, completeness, and alignment with overall company goals.

Financial Analyst

Customer Success Manager

• Manage key relationships with current Retailer Clients and understand their goals and what success looks like for current programs
• Create and maintain joint success plans for your clients to align on a roadmap to success to keep Client engaged and focused on a plan to achieve their goals
• Understand your client’s utilization of the platform and drive product listing success, through a balance of retailer client training and enablement
• Monitor feature adoption and usage for your book of business and advise on best practices and feature / function / benefit of utilizing new features
• Drive Gross Merchandise Value (GMV) by providing recommendations to expand our network of global Marketplaces.
• Partner cross-functionally with other Client stakeholders like: Sales, Product, Managed Services, Support and Implementation to ensure a smooth Client experience

Client Success Manager

• Manage key relationships with current Retailer Clients and understand their goals and what success looks like for current programs.
• Create and maintain joint success plans for your clients to align on a roadmap to success to keep Client engaged and focused on a plan to achieve their goals.
• Understand your client’s utilization of the platform and drive product listing success, through a balance of retailer client training and enablement.
• Monitor feature adoption and usage for your book of business and advise on best practices and feature / function / benefit of utilizing new features.
• Drive Gross Merchandise Value (GMV) by providing recommendations to expand our network of global Marketplaces.
• Partner cross-functionally with other Client stakeholders like: Sales, Product, Managed Services, Support and Implementation to ensure a smooth Client experience